Terokai Ulasan Tetamu Hotel di Varna

Efbet Hotel
4.2/519 Ulasan
Varna City Center
Hotel is directly on the Main Street, with lots of little side streets to wander around nearby. Only 15 mins walk from the seafront too. Staff very friendly and helpful. Hotel was immaculately clean and room was spacious and well equipped. We didn’t have breakfast included in our deal, but got it cheaply there, for less than £10 for two of us. The sports bar in the hotel had really friendly staff and super cheap food and drinks. We also used the small ****** downstairs - it was machine only, but the hotel offers a free 10 leva bonus when spending 10, so a cheap evening out! Would recommend local restaurant, the Sundog and the Orient for lovely food. Only real tip to share is not to bother booking transfers from the airport to the hotel - we did and really overpaid! A taxi is only 10-15 leva (less than £10) and we paid double this as the hotel details stated it was an hour from the airport - in reality it was only about 15-20 mins. We travelled in the Easter holidays and many of the seafront attractions were not open, but still a pleasant place to visit and would be much luckier in the summer months!
Ensana Aquahouse
4.5/564 Ulasan
This is one of the most beautiful hotels we've ever stayed at. The room was spacious and modern, the spa was fantastic, and the exterior pools and gardens were equally impressive. Everything was spotless, and we appreciated the attention to cleanliness. We also found the price reasonable, though it was off-season. However, there were several disappointments that took away from the overall experience. Starting with the restaurant: it was crowded, with long queues and very basic food options. At times, the food was even undercooked, which raised health concerns. This made dining stressful rather than enjoyable. Additionally, we noticed some guests were inconsiderate and even smoked in their rooms, causing the hallways to smell unpleasant. At one point, smoke even reached our bathroom from another room, and though we complained to the reception, the only response was to spray an air freshener. This lack of enforcement around the ”no smoking” policy was frustrating, especially for a wellness-oriented hotel. The hotel staff also permitted guests to reserve beach chairs with towels, making it difficult to find seating. This seemed unregulated and added to the sense of disorganization. For children, evening entertainment options were practically non-existent. There is a small playroom, but with limited games, it felt overcrowded and insufficient for the number of children. Furthermore, the cost for charging electric vehicles was the highest we've encountered, making it feel unreasonable. The thermal house nearby was a decent experience, though I recommend bringing your own towels and bathrobes from the hotel. Despite asking prior at the reception, we were told they would be provided there but we found out when getting there that we had to pay extra. Finally, the WiFi was poor, and although there was a Smart TV in the room, it wasn’t connected to the internet, limiting its use. Overall, we don’t plan to return. If management continues to tolerate inconsiderate behavior and doesn’t improve service quality, it risks alienating guests who value a more respectful and pleasant environment.
International Hotel Casino & Tower Suites
4.3/538 Ulasan
The hotel is very central, looks nice from the outside & foyer, and the room was a good size & kept clean. That’s where the good stuff ends! The first morning we were woken up by the cleaner banging on the door for room service at 0830!!! We put the do not disturb sign on after that but they shouldn’t be there at 0830. The pool area looks nice but the whole time there is banging music playing so not relaxing. The lifts are few and small so you routinely have to wait ages for a lift. The real let down was the food. The restaurant caters for Middle Eastern guests who must like their food cold - Everything was cold! Breakfast was especially bad - cold eggs, pancakes, omelettes, the list goes on! Even to get toast was a challenge - 2 toasters were so low powered it generally took 4 passes to get bread looking brown! Each morning I left breakfast angry and still hungry. The hotel clientele is predominantly from the Middle East which I have no problem with, but if the hotel, supposedly a 5 Star hotel, are unable to provide hot, even warm, food then I would advise any British tourists to stay away
Hotel Excelsior - All Inclusive
4.2/515 Ulasan
I was amazed by how comfortable this hotel is. The food was delicious and the rooms were clean and really comfy. Even the beach isn’t that far away and the location is nice and chill. Responsible for our mood were the hotel animator and they were amazing. The activities were creative and the night shows and the music were great. Our kids enjoyed the animation the most and the vacation turned out great!
Grifid Arabella Hotel - Ultra All inclusive & Aquapark
4.3/55 Ulasan
This is a very nice hotel that's located a very short walk from the Golden Sands beach. Our room (439) was clean and had a great view of the hotel courtyard and the sea. If you want a great view of the sunrise, the view from this room is a great one. On the balcony, there was an extendable clothes drying rack, so there was no struggle to figure out where to hang our wet swimsuits and towels. Security is also good. The room doors operated on card locks and there was a small safe in our room. The safe was not big enough to put a laptop computer in, but certainly big eough for mobile phones and smaller tablet sized mobile devices. All the staff were friendly and attentive and all areas of the hotel were clean and well organised. The offer of food at all meals was very wide, it really was difficult sometimes to decide what to eat. All food was freshly prepared and presented in a self-serve style. The wellness section of the hotel was also very nice and we got very good back massages there. The hotel has three small swimming pools, two outside and one indoors. As good as this hotel is, there are areas it could improve: The main way to get to the beach is through a gate at the back of the hotel property. There is a large, steep set of stairs to go down from the gate to the road that leads to the beach. If you have mobility issues, you may need to find a different way to the beach. The three swimming pools at the hotel all keep the same operating hours, it would be nice if one of them could open later and stay open later than the others. Noise from activities going on in the hotel courtyard is a big obstacle to sleep if you have a room that faces that way. Every night, there was some organized activity going on until late in the evening. Even closing our room window didn't block the noise. Perhaps the hotel could consider putting sound proof windows on the rooms that face the courtyard.

Soalan Lazim

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