Palazzo del Giglio

We recently stayed at Palazzo del Giglio for 3 nights. The hotel is spotlessly clean, and our room was of a good size with plenty of storage, a jacuzzi bath and shower. There was a very welcome bowl of fresh fruit in the room and shortly after we arrived, a bottle of prosecco on ice was brought to our room. All the staff we encountered were friendly and helpful and made us feel very welcome. Breakfast is ordered the previous evening and served either in the bar or your room. We chose to eat in the bar and there was a good selection of food and drinks on offer. The location of the hotel was perfect - just a couple of minutes walk to the San Maria del Giglio vaporetto stop, and within easy walking distance of Piazza San Marco. The only very slight disappointment was that the bar was closed. It would have been pleasant to have been able to have a nightcap after returning to the hotel in the evening after dinner. I'm not sure of the reason for this - perhaps it is only open in the high season? Having said that, the fridge in the hotel room is stocked with soft drinks, wines, and miniature spirits and I believe drinks can also be ordered via room service. This is only a minor detail and didn't worry us. We would have no hesitation in recommending this hotel, and it will certainly be our first choice next time we visit Venice.

We just returned from a brief stay at Palazzo del Giglio. It is a wonderful hotel, both for the facilities and the caring and attentive staff. The location is perfect (located in a quiet square just behind the famous Gritti Palace). There was some construction going on next door during the day, but that didn't affect us at all. The hotel is a 3 minute walk to the vaparetto stop (water bus) and water taxi stand. It's also a very short walk to Piazza San Marco, shopping, restaurants, etc. We had a junior suite, for our family of four, which consisted of two separate rooms (one with a double bed and the other with two pull-out sofa beds), a bathroom and a full kitchenette with a dining table. It was the perfect space for our family as finding a family suite with two separate rooms is rare in Europe. Each night, you fill out a paper indicating what you want for breakfast and they bring it to your room the next morning (very elegantly on a silver tray). Although the hotel is beautiful, clean, and in a great location, what truly makes the Palazzo del Giglio special is its staff. While we were walking around Venice, my husband fainted and had to go to the Venice hospital. I mentioned this to the woman who had checked us in the previous day and she told me to let her know if we needed anything. I was in and out over the next several hours (back and forth to the hospital and being with our kids), and each time there was a different person at the desk who knew what had happened and asked how my husband was. I was so impressed with how the staff communicated with each other so that everyone knew what had happened. Thankfully, my husband was ok (just dehydrated) and the man working at the desk that night was so helpful in arranging a water taxi to pick him up and bring him back to the hotel. I definitely felt cared for and less alone, during this scary time, because of the attentiveness and care of the del Giglio staff. I'm sure we'll return to Venice someday, and when we do, we would not hesitate to stay at the Palazzo del Giglio. Grazie mille a tutti a Palazzo del Giglio!

Nice hotel, great guest services. Nice welcome champagne and fruit. Although, walls are paper thin so wake up a lot from people outside and other guests in hotel. Great location in the heart of it all! Walking distance from almost everything.

Very well appointed hotel close to the water bus stand. Quick and easy check in. Very comfy and clean room, great shower and a comfy bed. Breakfast can be taken in room or if preferred on the communal dining room. Staff very friendly and helpful especially with recommendations for places to eat. Would stay again if revisited Venice.

Great location in Venice and lovely accommodations - with a Venetian style. The welcome Prosecco and fresh fruit were a nice touch. We also appreciated the delicious and plentiful breakfast delivered to our room every morning. We hope to return!

Top notch hotel. The staff is beyond wonderful, helpful and courteous. Our room had a balcony. The beds are comfortable with good size bathroom (especially for the EU). Breakfast was included and delicious. They accommodated our need for early departure.