Hotel berhampiran East Ventura Station, Ventura

We have stayed at many Marriott Residence Inns. This one however, ranks amongst the worst. Our accommodations were spotlessly clean and the bed was standard Marriott deep comfort and quality. The accommodation was an upgrade to a suite with two bedrooms and two bathrooms which also was a very nice plus. However, what leads me to rate the quality of this Marriott as Poor are: An odor of pet urine deodorizer permeating the space throughout our stay which was unpleasant and unacceptable, the outdated/old furniture in the sitting area including a couch that creaked, and the fact that the entire place dates back to 80's lighting and décor. This Residence Inn urgently needs updating and installation of wooden floors so that carpet deodorizing is no longer needed. I am certain that the hotel is very aware of this and decided not to renovate because they have the customer demand and perhaps perceive they don't need to do the capital outlay. However, the conditions I describe damage the Marriott brand to all of us who are familiar with other Marriott facilities that are head and shoulders above.

I am so disappointed in the Hiltons for allowing all the rooms to have pets. I don't care how clean the animal is and that you take a deposit. Animals leave hair and smells. Our room smelled a little when we first came in but smelt like cleaning chemicals. My husband went to bed right away and sat around for a while and I started sneezing. Then i thought a smelled pee. I went to bed. I woke up all night smelling pee and dog. then I got up to go to the bathroom and the carpet was wet. I guess they had just cleaned the floors and tried to get the smell out. It didn't work. It was disgusting. I woke up with a horrible headache, They did give us another room the next day that didn't smell like animals. Come on Hilton you need to designate certain rooms for animals.

The rooms look exactly like the internet pictures; very clean and newly updated. Don't let the outside of the building fool you , the price is unbeatable and the room was perfect. Suggestions: rooms need coffee pots, darkening shades for front windows. Property is a five minute drive to the beach and 8 blks from historic downtown Ventura.

I really loved the place. The staff was very nice when we check in. The room was amazing nice and clean. We had a really good sleep. The breakfast was superb too. Will definitely be back.

Customer service was great ! Friendly service

位置離高速口不遠，左近都是美食街。西班牙風格建築，房間設施老舊但是依然好用。房間不大，但是夠用。冬天暖氣十足，舒服得像家裡一樣。

We decided to go to Ojai for my wife's birthday on March 22, 2023. She thought it would be fun to stay in a place that was built the year she was born and so did I. The online photos and aesthetic are admittedly cool, but that where it ends. I get really peeved with a too cool for school” attitude in restaurants and other establishments in the hospitality space. That's this place. But aside from that vibe, there are HUGE issues with this “hotel” (motel really), chief of which are the PAPER THIN WALLS. Next is the bathroom. Remember. This renovation was done in 2020. So with Covid, wear and tear should be minimal by early 2023 when we visited. The bathroom door is made of particle board which was completely swollen and ruined by water damage from the shower that features a fitted glass wall that only covers half the stall. As a result water sprays all over the wall and floor and even if you try to use the bath mat, it's completely soaked after a shower. Poor, impractical design. The Daiken brand AC was also odd. I've used many mini-split systems, but this one did not feature a remote that operated as a thermostat. Sure, it had a temperature setting, but no readout out of what temperature the room was CURRENTLY at, so there is no way to know where to set the temp relative to that. The in-room coffee and tea consists of a kettle and instant coffee. No Nespresso or other coffee service found in other boutique hotels of this price range. I assumed they were encouraging us to come to the lobby to enjoy their coffee ”service” which features paper cups (okay fine) but no lids. Crazy. And Like seriously - do you think people aren't going to want to take their coffee away or back to the room? Where’s the kids?! Oh, and as a cherry on the top, add bad WiFi that only worked part of the time. Good thing our t-mobile data devices worked there. A cheap, ill-conceived cosmetic renovation does not a boutique motel make. Others have mentioned all of these things in prior reviews, so l'm not saying anything new here. Listen to them, and us. I don't know if there are better options in Ojai, but I know you should avoid the Capri.