Hotel berhampiran Riviera Plaza, Ventura

I really loved the place. The staff was very nice when we check in. The room was amazing nice and clean. We had a really good sleep. The breakfast was superb too. Will definitely be back.

Bersih dan selesa, kopi yang sedap. Tempat letak kereta adalah 8 dolar sehari. Terletak di tempat yang indah, ia adalah beberapa minit berjalan kaki ke jalan utama dan jeti memancing, yang sangat mudah.

位置離高速口不遠，左近都是美食街。西班牙風格建築，房間設施老舊但是依然好用。房間不大，但是夠用。冬天暖氣十足，舒服得像家裡一樣。

Firstly I stayed three nights and was overcharged $120 per night--my mother stayed the first and third nights and was given a room rate of $224/night. My stay for the full three nights was billed at $344/night. Same room, same nights. We had changed the dates of our stay at the last minute due to the unexpected hurricane (!) and I was told on the phone that the rate would be $224/night (since we were no longer travelling at the weekend while the air show was on) but sadly didn't get written confirmation. We were in the middle of vacation so as happens, I let things slide I otherwise would have followed up. So when I checked out and found a massively larger bill than expected I raised this with the clerk who told me that's what the computer says, sorry, can't do anything, and only the accountant is the only person who can adjust the bill. The manager was 'out' (after the desk clerk was gone at least 10 minutes talking with someone) so I got her card so I could follow up the bill. The second problem was that my room had a malfunctioning fire alarm which woke me up twice the first night with five quick, loud chirps. The desk clerk said it sounded like the battery (in hindsight, obviously not--hotels have hardwired alarms) and she'd send maintenance to check it. I don't know if maintenance did check it, but what I do know is that it happened AGAIN the following night. The desk clerk the next day did give me a new room. No apology though. Home from vacation, I emailed the manager outlining how I had been overcharged and requested a refund for the $360 overcharge, and also suggested a goodwill gesture was in order given my poor experience with my room (not being able to sleep in a hotel = not good). I received a refund for the room fee in a pdf file. No letter, no message, not one line from the manager apologizing for the experience. Completely ignored my raising the issue of the fire alarm. Yes, I'm glad to have the blatant overcharge sorted at last (after having to take my own time to sort it, grr!) but ghosting me on the customer service experience? Come on. Not impressed and won't be returning, even though it's the cushiest place to stay near my family.

We stayed here for a couple of nights for Memorial Day weekend. The ocean front suites we stayed in are on the first floor, which gave us a nice picnic area in front of our patio with a direct view of the sandy beach and ocean. We liked our room so much that we barely left it. The Ox and Ocean restaurant was only steps away, which made it really convenient to just order takeout and eat at our patio. The underground parking was also very convenient as it was just short flight of stairs or elevator ride to our room. Hotel staff was very courteous and accommodating to us when we requested a change of towels and toiletries during our stay. While we had some minor issues with the temperature controls in trying to keep the room cool at night, this was easily remedied by keeping the windows open and letting the cool breeze come in. Overall, you can't beat hearing watching and hearing the waves all day and night. We really enjoyed our stay here so much that we've booked another reservation again in a few weeks! Kudos to the staff at Zachari Dunes for an amazing experience!

I am so disappointed in the Hiltons for allowing all the rooms to have pets. I don't care how clean the animal is and that you take a deposit. Animals leave hair and smells. Our room smelled a little when we first came in but smelt like cleaning chemicals. My husband went to bed right away and sat around for a while and I started sneezing. Then i thought a smelled pee. I went to bed. I woke up all night smelling pee and dog. then I got up to go to the bathroom and the carpet was wet. I guess they had just cleaned the floors and tried to get the smell out. It didn't work. It was disgusting. I woke up with a horrible headache, They did give us another room the next day that didn't smell like animals. Come on Hilton you need to designate certain rooms for animals.

Kami tinggal di sini adalah baik. Kami tidak dapat menikmatinya sepenuhnya kerana ada orang yang bising di sebelah kami. Mereka agak kuat dan terdengar ganas sehingga kami memanggil meja depan dan mereka menghantar seseorang untuk menenangkan mereka dan syukurlah mereka melakukannya. Biliknya sangat luas dan selesa. Tempat tidurnya hebat dan malah memberi anda bantal yang ”tegas” dan ”lembut”! Sarapan percuma sangat hambar dan asas. Kami tidak menggunakan kemudahan lain. Kami mengesyorkan untuk tinggal di sini kerana kos yang lebih rendah dan kerana lokasi yang baik.

penginapan adalah sangat selesa tetapi tidak menyewa basikal Surrey sangat tidak selesa dan 38.00 sejam tidak berbaloi!!