Hotel 2 Bintang di Vernon Hills

My Husband daughter and I spent most of Memorial Day Weekend in this lovely hotel. Even though there was a small mix up on what room we were to be in, my daughter and I swam quite a bit in their pool, (reservations required) and had a great relaxing time in the room weended up in. My only negitive was that there was only yogart and fruit as a breakfast option. My family isnt real fond of yogart, and there was only two oranges left in the bowl. As for the mask issue, we were pleased with the fact that we didnt need one if we were vaccinated. I loved the Staff, very nice people. Including the Son and Mom Team that figured out our room issue. Thank you!

very excellent service from the Management team and housekeeping maintenance just the whole staff. friendly helping, rather directions or car jump or somewhere to eat. I would definitely recommend anyone and Family and pets to come to visit the place when you are in Chicago. A+

My husband & I were in the north suburbs for 2 weeks, and chose this long-term stay hotel because of its optimal location for our purposes. I am extremely ambivalent about it. On the one hand, we got a clean, well-located room with a kitchenette for a very reasonable price. There is also a nice guest laundry facility with six washers and six dryers. On the other hand, there were a lot of glitches. 1) At the time of reserving, we requested a first-floor room; we did not get one, even though the hotel was clearly not full. 2) The so-called ”fully equipped kitchen” -- unlike any other long-term stay hotel we've ever stayed in -- did not provide pots & pans, or dishes. If I had known this before we left home, I could have brought these items from home. 3) Our bathroom sink clogged up almost immediately, and we were told that there was no maintenance person (”we're trying to hire one”). We were further told that, due to budget constraints, they could not call in an emergency plumber (this was on a weekend), so I got a plunger and a bottle of drain cleaner from the front desk clerk, and went to work on it myself. It took 24 hours for the drain cleaner to open the clog. 4) The bathroom toilet clogged twice; the first time, I was able to resolve it with the borrowed plunger, but the second time they told us we would simply have to move to another room. As we had a lot of stuff, this took us 2 hours, even tho the new room was just a few doors away. 5) The guest wi-fi was weak in the first room, and nonexistent in the second. We also had minimal phone reception in the second room, so couldn't even hot-spot; I had to sit in the lobby with my computer to accomplish anything online. If it were not for the wonderful location, I would have given this hotel 2 stars rather than 3.

The hotel did not have our *********** reservation when we arrived. But strangely they were able to register us without asking for our names... I guess they did not want to pay the fee. The room was spacious and clean for most of it. However, the couch was covered in animal hair. I asked for it to be cleaned but nothing happened. I don't know where the information got stuck, but this is not acceptable. The area is quiet which is nice. Air conditionning in the common areas was too high. If they don't care about the planet, they should think about the savings... Breakfast was fine.