Hotel Kolam air panas di Verona

Very friendly and helpful staff. The old town is a short drive from the hotel and there is parking on the roadside outside. Rooms were clean and sufficiently large. Breakfast is the normal continental fare but very nice nonetheless. When you enter the breakfast hall they very helpfully offer to make you a hot drink (capuccino, hot chocolate etc). Overall, it was a very pleasant experience.

Lovely hotel and very close to the train station - everything was great except the wifi was none existent so had to go outside to the centre if I needed to use wifi. Breakfast was lovely.

The hotel is near everywhere by walking. Friendly staff. Good rooms. Breakfast is not very diverse but it is enough and the quality of the products is good. When in Verona I will stay there again for sure.

Anche se inizialmente c'è stato un problema con la prenotazione (risultavano due persone invece di tre) è stato tutto risolto alla grande. Ottimo hotel per servizio e prezzo, unico neo, sostituire assolutamente i materazzi, per il resto consigliatissimo

單人房一個人住完全不嫌小，有個窗户可以走上露台，第三張是酒店的公共區域，公共區域挺有特色的，更多時間可以在酒店公共區域休息。如果不開車，離車站還是有些距離，老城區，值得體驗。早餐也還行，意大利的咖啡沒有踩過雷

Great hotel, clean and comfortable rooms , very convenient to a family. Very good breakfast Great location And most important, wonderful staff. We enjoyed our stay and we will definitely come back. We highly recommend the hotel Thanks you

The hotel locates 5-8 mins walk from the train station which is one of the nearest in Verona. The hotel is near educational zone which is very safe and comfortable. The room is clean as well as the lobby. The front desk is very helpful and all staff are very nice.

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

No words to say really and the fact that the guy who was resptionist told me this is not my responsibility and I am not a waiter to bring blankets for you was anoteher level. I really like to discuss this with their manager because I've been to that hotel before and I aimed to go again but I don't think so anymore. Not me and my family! The receptionist was not professional and they expected me to go to their other building to collect the blankets that they did not provide! They were rude that they wanted to get to my room with out prior permission from me to check if the room actually has blankets or not!!!! They did not trust my words as a guest!!! this was so not respectful and of course I did not let them in to the room at 11 pm while my parents are sleeping and told them to check the room while I am checking out in the morning!! OMG I was waiting for blanket since 12 pm!!!! And they said you should come and collect it because we don't have staff!!!! a 4 star hotel! And once I went there they actually had 2 staff!