Hotel 5 Bintang Terbaik di Viti Levu

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

除了酒店的沙灘因是黑沙顯得不那麼清澈之外，這家酒店達到預期。酒店很大，綠化很好，別墅的泳池也非常乾淨。一家六口出行選擇了含早晚餐的別墅，性價比很高。早餐符合五星級酒店標準，自助晚餐如果現場買是129斐濟幣，每天有三文魚，大蝦之類的海鮮，在我們住的三天裏，還吃到了琵琶蝦，大青蟹。一家人在這裏度過了愉快的假期。需要注意的就是，離店時一定要看清消費後再付款，我們就是因匆忙離開沒仔細看，不是我們的消費記在了我們名下，是我們的消費又漏記了一些，好在後來交流後都妥善解決了，前台有中文服務，挺方便的。落日很美！

This is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years. Negatives - had aircon issues and slept without aircon, they moved us rooms to fix this - had a leak above our shower in both tooms - fridge was broken in both rooms - lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained. - lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either - aircon in rooms is very loud - internet access drops out constantly - we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads - food menus in the room are dirty and falling apart Positives - most of the staff is really friendly - adults only pool is calm and quiet - good assortment of activities and things to do in the hotel - staff is mostly helpful when you need things We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.

My wife and I spent 7 amazing nights here! The resort has everything, you don’t even have to leave! You can catch a 45 minute cab ride to port denaru for some adventure experiences of course, but so much to do here. Isikeli and Jim - as well everyone else at the water sports area were awesome! The 5 hr cruise with snorkel and wave runner safaris were definitely worth it. Joey over at the fish bar is great and pours some good drinks. Missi and Adam with activities also some great people to run into for a soccer game on the beach. Marcus was the friendliest person to run into everywhere at the resort throughout the day. Simon at the front lobby will help square you away with whatever you need. We had a lagoon view bure which was a home away from not wanting to go back home. Walk right into the lagoon from the beach or sit on your balcony while reading a book. All in all could not recommend this resort more. Safest part of the trip is was having to leave.

A beautiful experience for our first time in Fiji. Lovely people and location. We thoroughly enjoyed our time and the kids had an absolute blast! The waterslide is by far the BEST asset, behind the beautiful staff!

room was not ready till 4pm upon asking the front desk about it the Director of rooms threatened us that he can deny us check in. The air con in the room did not work. called 5 times for someone to come and after 1.5hrs engineering arrived. They came fixed it and left 30 min later it would stop working ,this continues to happens 2 to 3 times. it is now 10.30pm the air conditioning unit is still not working. DM decides to room move us for the night only to assure us that he will the issue fixed tomorrow or move us entirely to room category we booked. the following day the issue is not fixed it’s 3pm room is not service nor is the new room ready for the move. The new room only became ready at 5.30pm. With us checking out the next morning it is pointless to move. Engineering comes to room at 6.30pm and within and hour the air con is now fixed. No service recovery offered. refused acknowledge that they could have had engineering fix the issue during the day whilst we were away. the DOR welcome to hotel only to threaten us to deny checking in was the most unprofessional experience we have had in years of traveling. not worthy of the name shangri la. worst experience ever. stay at your own risk.

5 star prices, 3 star quality. Our bure was lovely, but not 5 star. The overall appearance was worn. The mosquito Net was cheap and had numerous holes. The garbage can in the bathroom was dented and rusty, the canvas roof was filthy…all not a big deal but when they are charging $720 FJ per night, it should be pristine. We had booked the Fiji Orchid for two nights to celebrate my 65th birthday, which was to be the second night. This was a highlight of our trip to Fiji. We planned on having my birthday dinner at the Orchid, after eating there our first night, we changed our plan. I ordered the consume ($26) it was a small serving with a few veggies in it, tasteless and bland. I ordered the creamy curried prawns as my main ($40) the prawns (several small prawns or large shrimp) were over cooked and tough. And they were not in a curry sauce, rather a sweet seafood like sauce. The exact sauce was served as a condiment at the Boatshed where we ended up for my birthday dinner.(and had an excellent meal) The worst part of the evening was the service. I realize that our server was “in training”, she was lovely, but over anxious. She hovered, walked by, constantly checking on our progress and ready to whisk away items finished with. Mid meal I put down my fork to take a sip of my drink, she was immediately there asking if I was done. It was not a relaxing meal, I left the meal feeling stressed and unhappy with the food and service. I told my husband, I will not go back for my birthday dinner!

With a stay at Maui Palms in Korolevu, you'll be near the beach, and 22.2 mi (35.8 km) from Shangri La Beach and 9.9 mi (15.9 km) from Namatakula Beach. This beach hotel is 10.1 mi (16.3 km) from Kula Eco Park and 14.6 mi (23.6 km) from Rivers Fiji.Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 11:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 4 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Bathrooms with separate bathtubs and showers are provided. Conveniences include laptop-compatible safes and minibars, and housekeeping is provided daily.

First time in Fiji with my 17 year old and 9 year old . What an amazing experience and welcoming we had . The staff were so unbelievably welcoming . A huge thanks you to Arteca for our morning coffees, baby Josh for his morning , vibrant , bubbly attitude to his work and to the people - we had so much fun doing aqua aerobics every morning . Andrew for his friendly and bright nature. Moks from the bar - great cocktails and always smiling , Dee from Sundowner , so polite , happy and chatty . Mosese - sweet, happy and bubbly , RT -always checking in by the pool making sure we had everything we needed . There are so many more to mention . Your staff make the experience memorable and they should be rewarded for the hard work which appears to come naturally to them . Thank you thank you, we had the best first time ! Sonia