Best Western Plus Amedia Wien

Not welcoming staff at all. Despite putting the sign “clean the room” the room was only cleaned once in 5 days and only after complaining at the reception. I asked to clean it again on the 4th day of stay and even asked the reception, the room hasn’t been cleaned. I generally do not leave negative reviews but I felt that my voice needs to be heard. The hotel is not at the BW standards. Having old dirty tissues in the room is not OK. The walls in the room were dirty as well (see 2nd photo). During the night I was woke up by the tv which suddenly turned on. When complained at the reception, was told that they have some networking issues. For hotel in an international city like Vienna, one would expect at least a couple of channels in English/ this was not the case. The lobby is very old and run down. The breakfast was OK but too expensive for what they offer.

The access was really nice, and there are so many supermarkets around hotel.

I really enjoyed staying here for a one night stay. It is out of town but easily accessible with the metro (U3 at a 10 minute walk), bus and tram right outside the hotel. The decor is retro but clean and some nice touches like a bottle of local water in the room. All of the staff I came across were very helpful as well. Overall no complaints at all would recommend for a trip to Vienna