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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.6/5
Hebat
89 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.5
Perkhidmatan4.5
Kebersihan4.6
Tapis mengikut:
Atur mengikut:
Semua ulasan(89)
Ulasan positif(89)
Ulasan dengan gambar/video(35)
Sarapan pagi yang lazat(35)
Penginapan yang hebat!(28)
Lokasi yang sesuai(22)
Bilik yang hebat(12)
Lokasi yang strategik(9)
Terletak di pusat bandar(9)
Penyambut tetamu yang peramah(7)
Suasana yang bergaya(6)
Pengguna Tetamu
Bilik Deluxe
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2025
This was our third stay at the Steigenberger Herrenhof. The hotel is in a perfect location being in walking distance of all the museums, galleries and Christmas markets. Every member if staff is friendly, helpful and efficient. The breakfast is very good value for money and the bar area is a great place to relax. We love this hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your further stay at our hotel and your nice feedback about it. Great, you enjoyed your third stay so much and we can't wait to welcome you again. With kind regards, Elisabeth PerwangerGeneral Manager
Pengguna Tetamu
Bilik Deluxe
Menginap pada Nov 2024
Pasangan
1 ulasan
3.7/5
Disiarkan pada 15 Jan 2025
Nice hotel, good location.
Reception staff very friendly and helpful
Only one lift working
Bar service a bit slow- not enough staff
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your nice feedback about your stay at our hotel.That you liked the location in the heart of Vienna and that you found our front office staff friendly and helpful is great.We also would like to specify, that our hotel has a total of 4 guest lifts, and we are sorry that one of them was out of order for one day, but in case of technical issues, the safety of our guests always comes first. The feedback of our guests is very important for us to continue to work on us and we would be very pleased to welcome you again in our hotel to convince you completely of us.With kind regards,Elisabeth PerwangerGeneral Manager
Milena2
Bilik Queen Superior
Menginap pada Mei 2024
Keluarga
17 ulasan
3.5/5
Disiarkan pada 12 Jun 2024
the location is great! the food is excellent. the hotel is a maximum of 4 stars, the rooms are dirty, all the corners and by the bed are dirty, the cleaning is terrible, I had to argue and count the days with the cleaning supervisor so that the bed linen was changed once in 6 nights (they have one every three days). lamps are streaked and stained. When checking in, there was someone else's map of the city with personal notes in the room. I won't be back again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ms. Milena, thank you for your review of your stay. We're glad you liked the location of our house and our menu. Unfortunately, our housekeeping service could not convince you, which we of course very much regret. We agree with you that our high standards of cleanliness must be maintained in all areas and we always strive to ensure this. Your feedback is therefore very important to us, because this is the only way to show us problems that can be improved. We would therefore be very happy to welcome you again to convince you of us! Kind regards, Elisabeth Perwanger, General Manager
Sisi-ouioui
Bilik Deluxe
Menginap pada Sep 2024
Bisnes
5 ulasan
4.5/5
Hebat
Disiarkan pada 11 Nov 2024
The Sauna room is unisex… I was sacred off by a naked man there .. no feedback after complaint to the reception.
No free bottle of water…
Breakfast, everyday is the same, and a bit chaotic when it’s full house..
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ms. Sisi-Ouioui, Thank you for your stay in our hotel and your review. Glad you generally felt comfortable. In Austria and all of central Europe, it is customary to have unisex saunas. For hygiene reasons, it is also mandatory to use the sauna without clothing. Of course, it is possible to use a towel to cover the body. Anyway, we will be very happy about a return visit to our Hotel. Ic desired we can also arrange private female sauna hours when you are back. Kind regards, Elisabeth Perwanger, General Manager
GhazaliSaad
Bilik Queen Superior
Menginap pada Nov 2024
Pasangan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2025
Great location beside the famous Cafe Central
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Saad, thank you so much for your kind words about your stay at our hotel.Great, that you especially liked the location in the heart of Vienna and we hope to welcome you again.With kind regards,Elisabeth PerwangerGeneral Manager
Carlos IV
Bilik Queen Superior
Menginap pada Sep 2023
Pasangan
24 ulasan
3.5/5
Disiarkan pada 22 Okt 2023
The hotel is within Vienna’s old town.
Surrounded by historic landmarks, as well as highly rated restaurants, cafes, and bars, and shopping malls/stores,pharmacies etc.
Rooms are quite small for deluxe type and quite old for the price.
Terjemah
Pengguna Tetamu
Bilik Queen Superior
Menginap pada Mei 2024
Pasangan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 10 Jun 2024
good location, hotel and rooms are a bit outdated, better for business trips.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your review about your stay at our hotel. Nice, you liked the location in the heart of Vienna. For your next stay, we recommend our Deluxe rooms with a size of 35m² or our Suites with about 90m². For families we also offer connected rooms, so we recommend to contact us before your next stay so we are able to offer you the different room categories for your needs. Thank you, Elisabeth Perwanger, General Manager
Pengguna Tetamu
Bilik Deluxe
Menginap pada Jan 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Feb 2024
the service was very good 'especially the receptionist zohir was kind and wanted to help.
very varied and rich breakfast
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your review about your stay at our hotel. Nice, that you liked our service and our front office agent. We hope to welcome you again soon. Kind regards, Elisabeth Perwanger, General Manager
fouad qasem
Bilik Deluxe
Menginap pada Nov 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2025
Nice hotel, very good location
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Qasem, thank you so much for your kind review about your stay at our hotel.Nice you liked especially the location in the heart of Vienna and we can't wait to welcome you again.With kind regards,Elisabeth PerwangerGeneral Manager
andy t.
Bilik Deluxe
Menginap pada Sep 2023
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Okt 2023
I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations.
The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay.
One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive.
The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had.
Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.
Terjemah
Pengguna Tetamu
Bilik Deluxe
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jan 2025
It waa good stay 😊
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your kind review about your stay at our hotel. Nice, you enjoyed it that much and we really hope to welcome you again. With kind regards, Elisabeth PerwangerGeneral Manager
Pengguna Tetamu
Bilik Deluxe
Menginap pada Ogo 2024
Pasangan
73 ulasan
4.2/5
Sangat Baik
Disiarkan pada 14 Sep 2024
Location is good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for your kind review about your stay at our hotel. We can't wait to welcome you again. Kind regards, Elisabeth Perwanger, General Manager
SIN YEE
Menginap pada Ogo 2022
Melancong bersama rakan
1 ulasan
4.5/5
Hebat
Disiarkan pada 18 Sep 2022
Excellent location within 5mins walk to Stephansplatz and St. Stephen's Cathedral, historic center of Vienna and more. Great shopping places as well!