Hotel berhampiran Papstwiese Donau Park, Vienna

Community events and the conditions of the hotel were good. But there are two things, that really bothered me during the stay. 1- I stayed at the hotel between 14-28 May 2023 and the nights were cold during that days. When I went to the reception desk to tell them I got cold and the heating system doesn't work. The only thing he said at the desk was the heating system is just for cooling the room. and he suggested me to turn it off and close the windows with a laugh. I think it was too rude. 2- I was staying in an extended stay and my card didn't open the kitchen's door. When I asked the person in the reservation area, the responsible person in there told me ,that I can't use the kitchen facilities because I have an extended stay. At the last days of my stay, I learned that I can use the kitchen. Those 2 things are the reason that I won't stay again at that hotel.

It is an amazing hotel, very modern building and outstanding design however, you don’t get the full experience without paying extra for level rooms which also would means having breakfast on the rooftop as opposed to the ground floor. Very modern and classy rooms, several interesting gadgets. Good location I suppose, close to the train station. Breakfast was good with a vast variety of food and drinks.

Good location in Vienna. 5 stations with the tram to downtown shooping district at Schwedenplatz. Close proximity to highways getting to Praha. Nice Brazil 🇧🇷 themed hotel. All staff at least at the reception and bar are from Brazil.

Our stay was amazing—the room was fantastic with ample space and top-notch amenities. The hotel's buffet breakfast was a delightful experience, and the staff were genuinely kind. It's worth every penny, and I highly recommend it. Can't wait to come back!

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Ottimo hotel comodissimo per stazione hauptbanhof. Camera design molto carina .. bagno con pavimento riscaldato e bella cabina doccia . Staff alla reception molto gentili e disponibili .

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

Ich war mit meiner Mutter zu einem Konzertbesuch hier. Die Lage ist hierfür Top da das Hotel gleich neben dem St.Marx Stadion ist. Die Zimmer waren sehr sauber und modern, die Betten sehr bequem und weich, das ganze Hotel duftet sehr gut, die Rezeptionisten sind kompetent und freundlich, und das Frühstück war Top! Viele hausgemachte Aufstriche, alles frisch und stets aufgefüllt und sogar ein hausgemachter Gugelhupf war mit dabei. Auch die Kellner beim Frühstück waren, und das obwohl sehr viel los war und sie nur zu zweit waren, sehr aufmerksam und freundlich. Sehr empfehlenswert!

Overall ok for one night, good value for money. May really like if you are a true back packer. Location was a bit sketchier than I expected but the hotel is on a corner and easy to spot. You need a key card to get into the hotel or you have to buzz for the front desk person to let you in. Checkin and checkout was easy. You have to put down a €2 deposit for the key card that you get back after you checkout and return the key. I was placed in a full room, upper bunk, assume it’s mostly because it’s still a bit of summer travel. The main room was a bit dirty, mostly the floor but minor (could be due to the ladies in the room, not sure how long they had been there). Each bunk had two sockets for charging digital items, one usb port, a shelf, a night light, one pillow with case and one duvet with cover but not an addition sheet for the bed mattress. I liked the privacy curtain as well. Only thing that was a major negative was the heat, this is Europe so they did not have any air con. They did provide a small fan, it helped to move air but not much else in such a large room. The toilet was cleaner than I expected and I didn’t used the shower, so I can’t review that part.