Karen N
28 Ogos 2024
From the first moment you arrive, everything feels easier. Where the charisma of the staff and their kindness makes you feel at home. The property is located perfectly on an island with the most magical natural landscapes , where greenery adorns everything and without leaving aside the crystal-clear waters.It is definitely a property that invites you to reconnect with your spirituality, in which you will come into contact with the element nature. The best of all is that we can say that we have memories in each of the corners of this paradise and this is thanks to the staff who stopped to help us and boy they know the property because they told us where the photos would look best. Lastly, the staff made the experience even better. Everyone was just pleasant and accommodating us. Everyone was personable and very easy to engage with. Altamash: you will always see him around the property with the best attitude and willingness to help. One of those people with whom you will love to meet because you can see that he enjoys what he does. On one occasion he told us to be careful when we were walking around the property because there was the possibility that some branches would fall due to the weather. And that we should walk with one hand on our heads to cushion the blow. Which made us laugh but when we saw his face we knew he was worried about our safety. Hossam:We met him at Sugar Mill restaurant and had the opportunity to talk on more than one occasion. And in addition to talk about the world of hospitality, he always invited us to stay more days to really disconnect and let ourselves be pampered by the staff. Sugar Mill was our favorite restaurant, not only because of the location and atmosphere. But also because they have several of our favorite dishes on their menu. If at any point you are thinking about going out to dinner, my recommendation would be that you choose Sugar Mill once again. You will not regret it! The only detail I had is that I ordered a carajillo and they brought me an American coffee, which was not what I expected. Angela: She always welcomes us with a big smile at breakfast and had something nice to say to us, but not just with us, she had a detail with everyone. Breakfast was one of my favorite things because I could enjoy delicious French toast. Just one day you broke my heart jaja, because there was no French toast, but Angela recommended the Avocado toast and she was not wrong with her advice. I don't remember the name of the waitress who used to serve us during breakfast and when she didn't she always came over to greet us. She always told us that we looked pretty and that we brightened the day with our outfits. And maybe the day was cloudy or with a little rain but with our outfits we told the weather that it was not going to ruin our day. Sense of Place: We had the opportunity to go to the spa twice and wow! Therapists really know how to read your body and give it what it needs. They make you disconnect and
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