Hotel Vitoria dengan Bar

O quarto é ótimo. Espaçoso e a cama muito confortável. O banheiro é bom, mas o box é péssimo, não dá para tomar banho sem molhar o cabelo. Fiquei duas noites e na segunda noite passei a ouvir um vibrado parecendo um toque de celular. Era um toque duplo, apenas um. Ele vibrava uma vez, passava alguns minutos e depois vibrava novamente. Isso me deixou muito desconfiada, porque não ouvi no primeiro dia, mas não achei nada no quarto. O quarto não tem nenhum isolamento sonoro então dava para ouvir tudo no corredor e no quarto ao lado.

Sono Vitoria has an outdoor swimming pool, bar, a shared lounge and garden in Vitória. Boasting family rooms, this property also provides guests with a barbecue. The accommodation offers a shared kitchen and free WiFi throughout the property. Continental and à la carte breakfast options are available every morning at the hostel. Guests at Sono Vitoria will be able to enjoy activities in and around Vitória, like cycling. Popular points of interest near the accommodation include Parque Pedra, Shopping Jardins and Namorados Square. The nearest airport is Vitória Airport, 3 km from Sono Vitoria.

Desde a chegada ao hotel o atendimento foi excelente! A localização do hotel é muito boa; numa esquina tem Farmacia, na outra tem um restaurante ótimo e nos arredores tem várias lojas, bares, cafés e restaurantes! O café da manhã é muito bom!!! Várias opções de frutas, bolos, pães e opções fit também. Precisamos antecipar nosso café da manhã devido a horário de voo e a funcionária do restaurante e cozinheiro foram excepcionais!!! Excelente experiência!

After traveling for nearly 29 hours, we were greeted by Lucas Silva who got us checked into a room with a lovely view earlier than we dared hope for, so we could finally rest our weary bones. The room was very clean, bright, and nice. We had to drive 4 hours the next day so we relaxed in the rooftop pool and watched the sunset to decompress. When we stayed at the hotel on the way home, Mr. Silva again greeted us with a warm smile and even called me by name without even looking at the computer yet! (My last name is usually easily forgotten/hard to pronounce for most people, so that really wowed me). Then he said ”Welcome home” as he handed me the key to the same room we had before. I was beyond impressed with this sort of top tier customer service that I usually only get at very high-end hotels that are far more expensive than this one. For the amount of money spent and the quality of service, it would be hard to beat this hotel. I hope they give Mr. Silva a raise and/or a promotion, as he really exemplifies the gold standard of customer service that is rarely seen these days. I'll definitely make this hotel my stopover for any future trips to Espírito Santo and I'll recommend it to anyone visiting this area of Brazil! :0)

Hotel maravilhoso! Sem detalhes em relação a conforto, localização e alimentação. Um ponto a reclamar é: tem um amplo estacionamento mas cobram por diária e falam que é terceirizados.

O quarto estava capenga. Não tinha toalheiro de mão e tive que pendurar na cadeira. A saboneteira estava caindo e a água vazava do box. Péssima acústica. Dava pra ouvir os hospedes vizinhos. A vedação da janela do quarto era muito ruim (quarto 1209A). Passava vento e barulho da avenida. Ar condicionado super barulhento. Internet, cama e amenidades, ok. O bom do Hotel é o Clube. Os preços lá são mais acessíveis. Café da manhã tinha boa variedade. Mas só pra 1 vez pois ele repete todas as manhãs. Falta novidade a cada dia. Estacionamento ao lado e no subsolo, mas demoram pra abrir o portão. No geral, regular e não está no nível de outros Slavieiros.

Hotel maravilhoso.. pessoas atenciosas.. impecável limpeza e café da manhã bem robusto.. voltarei com certeza

Hotel ótimo! Bem aconchegante, cama de casal muito boa, a acústica do quarto é top, um chuveiro com saída de água maravilhosa, hotel é top, recomendo! É a segunda vez que fico hospedado e provavelmente ficarei outras mais. Porém pela excelente infraestrutura do hotel, não achei o café da manhã proporcional a sua infraestrutura, é bom, mas poderia ter mais opções como por exemplo, sucos e pães que são limitados, mas tirando isso tudo perfeito!

A cama e os travesseiros são ótimos , atendimento da Ana Carolina foi espetacular , a comida de boa qualidade um atendimento na recepção com bons profissionais que estão sempre dispostos a ajudar os clientes. Hotel bem situado .

Below average stay at this property. While the hotel had a kind staff and a good location across from the beach, this property leaves a lot to be desired for. This was my third time (and last) at this property and here are the reasons for the below average rating. We checked in to a room that the A/C was defective and the TV would not turn on with the remote control. After calling downstairs for assistance, no one came. On my way out to dinner, I reminded the front desk of the issues. Upon return from dinner around 11pm, we were told that we would need to change rooms. No help whatsoever from the hotel staff in transferring our belongings from one floor to another. I find it absurd that the front desk would not know about the room issues before checking us in. Once in the new room, the TV had the same issue and the door handle to the bathroom was lose until it finally fell. Housekeeping was incapable of notifying staff of the problem the next day and upon return to the room from lunch, the handle was laying on top of the TV. I tried notifying the front desk before leaving for lunch but it had one person attending guests and I had to leave for my commitment. I finally was able to get assistance at 7pm on my third night. Again, I find it absurd that the door handle issue wasn’t fixed beforehand. The restaurant seems to be handled to an outside vendor. Service for dinner was slow and not up to par. Food was average and replaced slowly during breakfast. Overall, not a great experience at this property and will not be staying there anymore. I have communicated all the issues to the manger on duty and hope they will be able to serve their future guests in a better manner than the service I received.