Royal Palms Beach Hotel

Good food, Great friendly staff with excellent service. Clean rooms, relaxing environment and commited service of the staff is commendable. Pool and locations were nice and calm. Looking forward for another stay in next vacation. Highly recommended ❤️

Without doubt the best hotel holiday experience we've ever had. On our honeymoon was hoping for something special and royal palms beach is certainly that. From the moment you arrive to the minute you leave the exceptional staff just can't do enough for you. Super efficient, warm, patient and always full of smiles and kindness. Abiding memories of hotel are wonderful facilities but overwhelmingly it is the staff who make this such a magical place. Special mentions to Upali, Nawod, Benura, Duminda, Jayindu, Chanaya, Jayasena. Kasun was welcoming and helpful every day in reception and is a lovely man. Special thanks to the chefs for delicious food every day, and also for our exquisite Japanese meal on our last night. We have recommended this exceptional hotel, and your beautiful country, to everyone we know. No wonder it receives so many awards. We'd give it our own if we could..

Wonderful property clean & food is really good. Dilhan from front office has give good assistance regarding the services and property. Kids really enjoyed the pool. Room are fairly big and clean. Nice beach view and can see awesome sunset from the from

There is a lovely, laid back atmosphere to this hotel and the moment you enter the reception area there is a wonderful ambiance. The staff are incredibly friendly, courteous and helpful; particularly the concierge and reception staff; all other staff were also exceptional. Although the main restaurant is classified as ‘buffet style’ there were at least three chefs preparing fresh food at all services; breakfast, lunch and dinner. The choice of food was very good and there was always a good selection of local dishes; be extremely wary of the innocuous chicken starter as it was the only dish that nearly beat me in terms of spiciness; I managed in the end. Although desserts were mainly European in style I have to thoroughly recommend the coconut pudding; absolutely delicious. There were never any issues with sunbeds and the pool staff would always ensure that you got the sunbed of choice. The freeform pool was lovely and maintained to a high standard. The pool bar was an added bonus! The standard of the rooms was very good and, although, there were some general small maintenance issues, when reported they were swiftly sorted. During my stay I had a room change as the monsoon rains made my first balcony somewhat precarious. There are monsoons in August and the sight of horizontal rain must be seen. The bed and pillows were one of the best I have ever slept in; they are just so comfortable. Overall a really relaxing stay and I would like to say a huge thank you and if I were to return to Sri Lanka I would seriously consider returning to this hotel.

We arrived at The Royal Palms after a tour and spent 9 relaxing days at this beautiful hotel. We had a large, comfortable bedroom and appreciated the authentic Srilankan decor. Our room and the rest of the hotel were spotlessly clean, and the grounds and pool area were also extremely well kept. We loved the food and I would definitely recommend a visit to the Jspanese restaurant, our meal there was amazing. All the staff could not be more helpful and friendly, they were attentive and nothing was too much trouble, we really couldn't have wished for more, the service was fantastic. We enjoyed our time at The Royal Palms immensely, so I wouldn't hesitate to recommend this hotel.

We added the Royal Palms to the end of a 12 day tour of Sri Lanka for a little r&r. Prior to arrival I requested a room near the one we had before and we were allocated the same room. On arrival we were met by Dilhani (a credit to the hotel as is Mr Chaminda). We were offered a refreshing drink and taken straight to our room to be supprised by a lovely welcome back. All the staff we met were excellent, always there with a greeting and a smile. A special mention to Ajesh on reception, Priyantha our pool attendant and Ajith who kept our room spotless. There is a good selection of food in the restaurant both local and international. The local Lion Beer and spirits are good with plenty of choices of cocktails on the AI, my favourite was the Arrack cocktail. Unfortunately the beach isn't brilliant as most of it has been washed away and while we were there the red flag was out and the waves were high however the pool is lovely. There are activities, a gym, spa and shops around the area with plenty of Tuk tuks available

A super hotel with sea views and easy beach access. The hotel have made sure that all of their team are friendly and efficient. In the restaurant a special mention for Supuni who was just delightful! The bar staff at the pool bar were great fun, the pool attendants were so friendly. The entertainment team encouraged us to join in Yoga and Aqua Aerobics, special mention for Crishmal - I will continue with my yoga practice I promise!

We were very satisfied with the hotel. The staff here is very friendly and help with any problem. We were particularly impressed by DINESH (pool bar) and the animator PAVINDU (volleyball). We loved to join the animationprogram and the hotelarea is very clean. We travel in september, there waves in the sea were about 1 meter high, so we could not go diving or go snorceling. Pay attention to the saison when you are planing your Trip.

We were on holiday at this hotel for two weeks in July Despite the low occupancy, the food was great and very tasty. We were taken care of very touchingly. If something wasn't in stock, you didn't have to queue and wait, it was brought to our table afterwards. There was everything from everyone. When we looked at the pool from our balcony in the morning, our loungers were covered with towels and when it rained, which happened often, the wet towels were replaced immediately. Also big compliments to the guys from the pool bar. Dinesh and Sanath in particular sweetened our sometimes rainy days with delicious drinks. You just have to get used to the fact that you have to sign for all drinks, even as an all-inclusive guest. The animation is also minimal and subtle. Fantastic. The room cleaning was good. The manager regularly inquired about our satisfaction In the same way, the doors were always held open for you so that you didn't make any effort. The hotel is recommended because of the very friendly staff