Best Western Plus Executive Residency Rigbys Water World Hotel

Good!

The front desk staff was amazingly adept, the room was very clean and comfortable, the rooftop bar was great, and the room service was especially welcome for a late-night snack. Can't recommend enough!

very good location for our road trip. If the floor can be upgraded to non carpet will be even better

The staff was very nice gave a warm welcome described all the amenities & services that were offered during our staff the property was very clean lots of restaurants near by even in walking distance all the guest were so nice room was very clean bed very comfortable and the shower was amazing

Clean, comfortable, friendly, and the rooftop area is awesome. Half is an inside bar and live music. The other half is outdoors with 2 gas fire tables and other seating arrangements. Complimentary cappuccino and hot chocolate station near checking desk. Only negative was the toilet seat was a bit small for the bowl. Lots of places to eat nearby. Walk Ins next door was great. There’s a small water park next door.

First stay ever. Me and the little ones had a nice stay. The staff was friendly and made feel like home. I will definitely be staying again.

The hotel was nice clean and had professional staff. I was in town for a friends retirement and had an issue with the iron that was in my room. I reported it to the front desk and they replaced it with new one they had on hand immediately. These are opportunities for an establishments to shine and they took advantage of it! I was very please with my stay.

The executive suite was less than executive. Wasn’t ready at 4pm check in. Mattresses were worn out, coffee maker broken, The elevator shaft roared through the room every time it went up and down.

Our room was not ready and the staff was not accommodating at all. We arrived a few minutes originally so we understood that (15 min). He asked us to come back at the designated time which we did. It still was not ready. We sat in the parking lot and watched others take their luggage in and not return so it was obvious they had checked in. They finally called us at 4:25 that our room was ready.