Hotel berhampiran Park, Warsaw

Cleanliness and order every day, the presence of a hair dryer in the shower, comfortable and high-quality gel / shampoo in the shower and soap in the toilet, high-quality toilet paper. Comfortable mattress, comfortable and stylish beds, modern interior throughout the hotel, shower and toilet in the room, delicious breakfast, the staff speaks Russian, Polish, English, convenient location in Warsaw

Good value but the worst front desk ever. Konrad (the guy) was very rude, he refused to help my parents because they did not speak fluent English—yeah he probably thought his English was fabulous :). He made a mistake and told me i had three night’s reservation but i only booked for one night. He insisted i had three nights and kept asking me to pay. I took out my confirmation email saying it is 1 night, then he said ok he fixed it on his side. And he did not even said sorry nor telling me he was looking at a wrong hotel. Inside, he started complaining it was my parents fault in the beginning that they dont speak English. And his fault was ok because he is a human… Excuse me? We are the guests, you are asking us to pay for your fault without even saying sorry when we proved that you were wrong? Btw he said their company (ibis) doesnt have an email that i could file my complaint, so— here we go. I will share this review every where. Konrad, if you dont like being at the front desk, just find another job and stop bullying tourists:)

The breakfast had a huge diversity, it was excellent. The location was near to the city centre, but it was difficult to find it, because it is located behind an other hotel. The staff wasn’t too chatty, they didn’t tell too much information about our stay. The room was enough, just it was a little poor about amenities, no shower gel, no shampoo, no hand-towel, no shelf for the shower gel in the shower stall.

breakfast is very nice - they offer good quality food, a broad variety and nice coffee; the location is not far from city centre and public transport is in walkable distance; there are even some shops very close and the Fabryce Norblina is a shopping mal and food court next to the hotel; the rooms are quite outdated; still clean but they would need to be refurbished; there is not plug next to the bedside tables; TV does not connect to any devices; water pressure was ok but the hairdryer stopped working due to overheat protection after some minutes of use...is you have long hair bring your own!

The hotel is close to the airport and the price is very reasonable. The only problem is that there is no direct bus or shuttle bus to the airport which means it will take you about 20 min to get to the airport. Others are very satisfactory.

Overall was great! Although we requested a room change because they did some drilling work on the floor that we are staying and early in the morning you cannot rest because of the noise. We went down to the reception and requested to be transferred to a mire quiet room.

Das Hostel liegt wirklich super und direkt an der Altstadt. Die nächste Bushaltestelle ist etwa 200m entfernt. Bis Warschau Centralna läuft man etwa 40 Minuten oder man nimmt eben den Bus oder die Metro. Das Personal ist sehr freundlich und hilfsbereit. Man bekommt Tipps zum Essen und zu Aktivitäten. Zudem wird vom Hostel mittwochs bis sonntags abends immer Programm angeboten. Im Garten/Terrasse kann man leicht andere Reisende kennenlernen. Wir waren in einem Doppelzimmer und das war eigentlich echt schön. Es war sauber und hatte einen Schrank und Dusche und WC. Leider war der Wasserdruck im dritten Stockwerk sehr gering und die Matratze schon etwas durchgelegen. Essen gibt es im hostel abgesehen von snacks nicht, dafür aber einige Getränke. Die Küche ist sehr sauber und hat weitgehend alles, was man braucht. Ebenfalls hilfreich ist der Aufzug, wenn man Gepäck mitbringt. Alles in allem trotz der zwei kleinen „Mängel“ sehr zu empfehlen. Ich würde es wieder buchen.

Elevator closed slowly and that’s about all which was negative. Everything else is fine.

My first impression of this hotel was very good, beautiful building, modern decor, stunning foyer and easy check in. The bedroom was huge, large double bed (room was big so think they could’ve made use of space and put larger bed in) large separate bathroom with heated floor and non steam mirror, it was a standard room so no view to speak of and no bath but wasn’t expecting that for a standard room. Mr H wasn’t joining me until second day and I slept well first night and bed seemed comfortable. But it was second and third night we had the issues, be warned Friday and Saturday night there are numerous clubs next door to the hotel and they party until 5am. Mr H and I on the Saturday night especially were awake for 3 hours while the shouting and screaming and smashing bottles went on outside. It did not make for a restful sleep, we also found with 2 of us in the bed it seemed to dip meaning we were rolling into each other all night!! We didn’t complain on check out as we could hear others complaining, plus we were leaving on the Sunday and knew we wouldn’t be back because of those very issues so didn’t see the point in complaining. We had breakfast and must say for Warsaw it’s very expensive around £20 each however it is excellent quality and variety. Served a La carte but you can pretty much have what you want and as much of it as you want. The smoked salmon bagel was particularly good and they serve sparkling wine and juices freely. Mr H had an omelette and pancakes and there was no problem with ordering extra dishes. Such a shame about the noise as this hotel could be a five star review.

Hotel is in quiet street, with good public transportation to city center. We had so called Superior room, it was very clean, with comfortable bed and good bathroom. Soap and shampoo in refillable bottles, ok towels (could be nicer). None soap bars or lotions. Little fridge (ours barely worked), microwave, tea kettle, no coffee maker. Tea bags and instant coffee in the room as well as basic dishes. Water bottles in the room as well. AC works great. Very good breakfast, staff overseeing breakfast room does not like to smile but cleans tables efficiently and quickly. We wish there was access to NETFLIX (using our own account), TV service is very poor, not much beyond bunch of TVP channels, Polsat, basic TVN - No TVN 24. Not much to do in hotel at night since there is no restaurant or bar and again TV programing is poor. I am not sure if I would choose this hotel again because of tv choices and maybe lack of restaurant.