Hotel Warsaw dengan Kolam Renang

Excellent location, and I personally got a room upgrade with a perfect view! The room wasn’t the cleanest, some stains on the chairs and so, but overall clean room that needed update. Shower and sink were quite bad as water came out very slowly and both needed update, but the hotel staff was very helpful and kind.

Pros: The rooms are clean, spacious, and equipped with a bathtub. The bed is soft and comfortable, there is a big selection of food at breakfast at the hotel and it tastes good, the staff was nice, the pool is large and the water is quite warm Cons: The water in the pool sometimes smells bad, the gym is very small, the hairdryer, iron in the room look old and hard to use, the hotel location is not the best. Additionally, it seems that water is not complimentary as I was surprised when hotel staff brought a card machine to my room for payment. The price for water was also surprising; at that price, I would have never requested it and would have bought water from outside instead.

The hotel is located right opposite to the Warsaw Central station, so it is very convenient for those who need to catch a train. Check-in was quick and the staff was polite. The fact that the hotel rooms are located on the higher floors of the building give customers an opportunity to look at Warsaw from a spectacular angle. The breakfast offers a decent variety of food and drinks. The room itself is of decent size but the interior is a bit aged and requires some new decorations and design. In light of the fact that there are several much newer 5-star hotels in downtown Warsaw, this hotel needs to seriously step up to keep itself competitive in the game.

Over the years I stayed several times at this hotel, although its location is not very convenient for a tourist in Warsaw or for people having business downtown. Nonetheless, in the past I choose often to stay here because, in my opinion, this was the hotel of the Hilton group providing the greatest comfort, luxury and good treatment in all Poland. I come back after two years of absence due to the pandemic, and I discover that it is no longer so. Let me anyway say that the hotel remains pleasant and comfortable as before, but its top-quality performances are over. The first reason of my present discontent is in the food, once a strong point of this hotel. Breakfast now appears sloppily conceived and prepared: I stayed at the hotel 7 days, and for 7 days I had to eat my omelette without any accompanying side dish because the baked potatoes, the stewed beans and the bacon were definitely undercooked, and I was forced to leave them on the plate, untouched. Then I turned my attention to the sweets, which were nicely represented by the Belgian waffles and the pancakes, but I had to renounce to both of them because they were offered either without any topping at all (like the Belgian waffles) or with totally inappropriate ones (enough to say that the main toppings made available for the pancakes were ketchup and mayonnaise !). The rest of the breakfast was reasonable, but nothing special. Anyway, based on the experience made with breakfast, I avoided having any other meals at the hotel, even if this involved taking a bus and going downtown, several kilometres away. Another reason of my dissatisfaction was the evident change in the way of relating to customers. Formerly, relations were warm and welcoming, as it is appropriate in a classy hotel, but this time all contacts were cold, detached and strictly functional, as if taking care of the customer was considered an annoyance to be disposed of as quickly as possible. Certainly I was served correctly, but during my 7-days stay I never got a smile, nor was I ever greeted with a welcoming ”hello, how are you to day ?”. Upon departure, no one took care of asking me the classic question ”was everything OK with your stay ?”, and, having transmitted in writing some comments to the management (including the praise for one member of the staff who still maintains a high-profile style in its relations with the customers) I did not get any reply from them. Simple lapses in style, of course; but these lapses normally occur in hotels with few stars. To complete the picture, I shall also mention that at check-in I had enormous difficulties in obtaining such a modest advantage as a room with external view, although I am a Diamond member of the Hilton Honors program. Lastly, I was really disappointed with the elimination of the ”executive lounge”. This is a service provided by the best hotels to the high-end customers: its elimination marks in a definitive way the loss of prestige of the hotel. In conclusion, the h

Convenient location, right in the city center with the view of the city landmarks. Friendly staff and good breakfast. The only disappointment was the swimming pool/ sauna rules which are not specified while making a booking on trip.com. We came to find out that the pool is only accessible for one hour per guest and additional time must be paid extra and cannot exceed 3 hours per day.  In addition, an advanced booking must be made in order to use the pool and spa facilities. These restrictions should be transparently stated as the inconvenience left us with a feeling of mis-advertisement, which is a shame for such a nice hotel.

The hotel exceeded expectations- it truly is a 5* stay. The room was very large and comfortable bed. Breakfast was really good - one best selections had for long while. Great location opposite airport. Only challenge is stopping water escaping the shower onto floor ( minor point) . Two Sebastions at reception were helpful. Overall very much enjoyed our overnight airport stay.

What a great place to stay! Good location, fantastic breakfast, huge room, enormous bathroom, and a gym and a pool/spa to die for. Couldn't ask for anything more. The breakfast was a bit pricey, but the choice of food was out of this world. Also, you can get a smaller breakfast and pay three times as less. Overall though, a lovely stay.

Old hotel but still keeps high standards. Rooms big enough and clean but there is no electricity socket close to bed. Which is inconvenient. Pro for women: Rituals cosmetics in the room.:) Breakfast was ok, but there was no one at the egg station for almost half an hour and i couldnt order my eggs as i had to leave already.

The hotel was beautiful. We arrived very late (and booked late) so there was an issue with finding the booking, but this was resolved promptly. The bathroom was a little smoky (non smoking room). We informed staff in the morning, they were very apologetic and said they would check the room for future guests. It was a trip for our anniversary and the hotel provided sparkling wine- a lovely touch! I would highly recommend. Central location, nice hotel, comfortable beds and friendly staff.

Stayed here for a few days in October. Room is very average and I don’t think it is Hilton standard. Hilton hotels I have stayed in previously have had a luxury feel about them, this was does not have that at all and the room was quite tired and in need of renovation. Also, as a tourist the location wasn’t the best but I like walking so this was a minor issue. The gym is amazing though, better than my gym at home. It is massive and literally has everything. The weights section is massive and they have machines that I would usually expect to find in a hotel gym such as an assisted pull up machine. In terms of cardio, the machines are top quality and have screens you can connect to where you can watch or listen to different media. Overall the hotel is really below Hilton standard. The only reason I have given 4 stars is because of the amazing gym.