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Conrad Washington DC
4.8/5135 Ulasan

Conrad Washington DC

Penn Quarter Washington D.C.|0.49km dari Chinatown
In summary it’s a pleasant, very well-located hotel, and FOH staff work hard to keep customers happy. But poor fit and finish in rooms, chaotic housekeeping, billing issues, and slow customer support aren’t in keeping with the luxury positioning. In depth: Reception staff were superb: friendly, helpful, professional, and a surprise upgrade to a suite was most welcome. The restaurant is also very good and its staff, while occasionally overattentive, do a good job. Location couldn’t be much better for easy walks to a plethora of DC’s sights, museums, restaurants, shops, and transport. The rooms lack a luxury look and feel. They’re spacious and afford impressive views, but blandly and sp****ly furnished in a way that feels very cost conscious. Sound insulation is poor, to the extent that conversations and TVs in neighbouring rooms are clearly audible, as is street noise during peak times. Water pressure is extremely low, so the rain shower is rather more like soft drizzle . As with other Hilton hotels since the pandemic, there’s no minibar, no menus, no guest directory. It all feels rather spartan. Housekeeping is poor. Carpets and soft furnishings seemed grubby. The sofa, in particular, had several stains that looked like they could be removed if anyone cared to try. Clean glasses placed in the room had lip marks on the rim. Our coffee supplies were often not replenished. The second time we mentioned it, on returning to our room, we found two plastic bags stuffed with coffee, sugar, and cream dumped on the table — a distinct “here, stop bothering us” vibe. The breakfast, though very nice, is costly if you’re not getting the Food & Beverage Credit. There’s no end of alternatives nearby. There’s an obligatory 25% tip plus $5 delivery on room service. Laundry costs are such that I found it more cost effective to simply buy some extra clothes. Finally, our Food & Beverage Credit wasn’t applied to our bill. Hilton don’t answer replies to your receipt, so you have to fuss with corporate contact centres, chatbots and web forms. Took nearly a week to get a response, though to their credit they cleared our food bill as a goodwill gesture.
Waldorf Astoria Washington DC
4.7/598 Ulasan

Waldorf Astoria Washington DC

The Mall Washington D.C.|0.89km dari Chinatown
We've stayed at other five-star hotels, but the luxury, opulence and level of service of this hotel just swept me off my feet. Sometimes my teen daughter feels out of place in ”fancy” settings, but the staff were so welcoming that she was at ease for our whole stay. We were first greeted by the valet Dennis (”Dennis the Menace”). He was energetically welcoming and his smile can't be resisted - you just have to smile back. He gave us bottles of Evian and escorted us inside, where he introduced us to Said at the front desk. Check in was quick and efficient but without feeling rushed. We arrived a bit early and our room was being cleaned, so we sat in the breath-taking atrium and just soaked in the beauty. They had added cherry blossom decorations that were stunning. I have included pictures. I booked a king guest room, but I believe we were upgraded to a 585 sq ft premium guest room, 2 levels up. It was formally decorated and very luxurious, but not at all fussy or overbearing. A very helpful bellman escorted us to our room and showed us some of the features, such as the electronic ”do not disturb” light and the electric curtains & sheers. The mini bar was well-stocked with a variety of liquors and mixers as well as a split of champagne (Veuve Clicqot if I remember correctly). The hotel is walking distance to some of our favorite museums and attractions, but we ended up spending extra time in the room, just reveling in the luxury! The mattress was moderately firm and incredibly comfortable. The pillows were large and soft but supportive for side sleepers. And that oversized bathtub... I want one in my home! I am 5'8” and my feet did not touch the opposite end when I bathed. The water came almost to my shoulders. And Frette bathrobes afterwards was such a thoughtful touch! We ended up not using the shower, which was the size of a regular hotel's entire bathroom and was equipped with both an overhead shower head and a hand-held sprayer. I booked the room too late to go to tea or the spa, but I did peek in on both. I almost wish I didn't because both were so enticing. We had breakfast delivered to our room and it was delicious. We did not hear any noise outside our room. There are plenty of outlets for plugging in multiple chargers. Check out was equally smooth and efficient. A bellman arrived within minutes of my request. Said processed the checkout and remembered that we were traveling for my daughter's 17th birthday. Recalling that kind of detail impresses me that he was actually listening when we chatted at check-in. Dennis was outside again when we left. He gave us fresh bottles of Evian while our luggage was being loaded and sent us on our way with smiles. If we return to DC, staying at the Waldorf Astoria again will be our obvious choice!

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Hilton Garden Inn Washington DC Downtown
4.1/5106 Ulasan
Downtown Washington
The location is chic, 5 minutes walk to the white house. But the room itself was not clean, the toilet was dirty, they found paper on the bedside table from adhesive plaster for legs of previous customers. After leaving, they withheld from me $ 5!!!
Waldorf Astoria Washington DC
4.7/598 Ulasan
The Mall
We've stayed at other five-star hotels, but the luxury, opulence and level of service of this hotel just swept me off my feet. Sometimes my teen daughter feels out of place in ”fancy” settings, but the staff were so welcoming that she was at ease for our whole stay. We were first greeted by the valet Dennis (”Dennis the Menace”). He was energetically welcoming and his smile can't be resisted - you just have to smile back. He gave us bottles of Evian and escorted us inside, where he introduced us to Said at the front desk. Check in was quick and efficient but without feeling rushed. We arrived a bit early and our room was being cleaned, so we sat in the breath-taking atrium and just soaked in the beauty. They had added cherry blossom decorations that were stunning. I have included pictures. I booked a king guest room, but I believe we were upgraded to a 585 sq ft premium guest room, 2 levels up. It was formally decorated and very luxurious, but not at all fussy or overbearing. A very helpful bellman escorted us to our room and showed us some of the features, such as the electronic ”do not disturb” light and the electric curtains & sheers. The mini bar was well-stocked with a variety of liquors and mixers as well as a split of champagne (Veuve Clicqot if I remember correctly). The hotel is walking distance to some of our favorite museums and attractions, but we ended up spending extra time in the room, just reveling in the luxury! The mattress was moderately firm and incredibly comfortable. The pillows were large and soft but supportive for side sleepers. And that oversized bathtub... I want one in my home! I am 5'8” and my feet did not touch the opposite end when I bathed. The water came almost to my shoulders. And Frette bathrobes afterwards was such a thoughtful touch! We ended up not using the shower, which was the size of a regular hotel's entire bathroom and was equipped with both an overhead shower head and a hand-held sprayer. I booked the room too late to go to tea or the spa, but I did peek in on both. I almost wish I didn't because both were so enticing. We had breakfast delivered to our room and it was delicious. We did not hear any noise outside our room. There are plenty of outlets for plugging in multiple chargers. Check out was equally smooth and efficient. A bellman arrived within minutes of my request. Said processed the checkout and remembered that we were traveling for my daughter's 17th birthday. Recalling that kind of detail impresses me that he was actually listening when we chatted at check-in. Dennis was outside again when we left. He gave us fresh bottles of Evian while our luggage was being loaded and sent us on our way with smiles. If we return to DC, staying at the Waldorf Astoria again will be our obvious choice!
Grand Hyatt Washington
4.2/5116 Ulasan
Penn Quarter
位置超級棒,玩了四天,不需要任何交通工具。設施中規中矩,比普通4星高點,比5星低點那種,挑不出毛病。服務也還好,有求必應。但大堂一位接待給我感受不好,扣分。這家酒店衹有極少極少數量的拐角房間,面積特別小,還是斜着的形狀,窗户也衹有一半大,在淡季的情況下,這位接待人竟給了我這樣一間房。實際上我懷疑他有歧視,因為他看我們護照,問我們是從中國來嗎?我説不是,我們從加拿大來,但我們確實是中國人。他表情不自然地擰了一下。但我們入住後發現房間不好,提出換房間時,他也痛快給換了,但讓我們去大堂換房卡,而不是送到房間。總之瑕不掩瑜,下次來華盛頓還可能住這。
Marriott Marquis Washington, DC
4.3/5116 Ulasan
Downtown Washington
While the overall hotel is nice and clean the rooms are worn and the towels are thin and rough to the touch. The carpet was fraying where it met the tile so you had to be careful not to walk on the nail ***** without shoes, the fitted sheet on the box spring which is visible had holes, and the headboard was worn. I would not choose to stay at this hotel again given the state of the rooms.
Eaton DC
4.3/5102 Ulasan
Downtown Washington
風格復古的一家精品酒店,地理位置很好,去景點方便~ 房間的黑膠唱片沒想到居然能用,樓下入口處還有廣播電台.
The Westin Washington, DC Downtown
4.3/5111 Ulasan
Chinatown
La hora de entrada es a las 15:00 llegue a lo acordado por la reserva y tuve que esperar 1 Hora por que la habitación no estaba lista. - La puntualidad es algo importante ya que te descontrola tus planes para ese momento. -

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