Ulasan Residence Inn Washington, DC/ Downtown

Personnels très accueillant et sympathique Mais si vous arrivez après 10 heure le week-end il n’y a presque plus rien à manger 😟 Dommage. Sinon tout est parfait 😍

房間大，位置好，去白宮近，去其它點走路廢腿！服務熱情，有早餐吃，可以打包帶回房間吃。

房間裏的空調像拖拉機；浴室下水道下水巨慢；一共住了3晚，無線網絡2天故障。

房間夠大，不錯。

Great stay. Clean. Solid breakfast, staff was friendly, accommodating and helpful. Only negative was cable being out for 2 of the 3 days we stayed.

I’ve stayed at a fair number of hotels but the staff here were well above par. Every single interaction from the ladies at the breakfast buffet to the hotel manager was an absolute pleasure. There is some remodeling happening, but the lobby and second floor were great and the floor we stayed on had just been fully renovated so it was all fresh and shiny. I would definitely stay here again.

The room and towels had an unpleasant smell. A couple of towels were stained. After room service, a couple of used towels were left in the bathroom.

If you're looking for a hotel room that feels like home, look no further! Residence Inn by Marriott lives up to its name. A spacious room with comfortable beds, and a full kitchen, not just a kitchenette with a microwave oven and some plates and silverware. (My only quibble: no electric kettle, just a small tea/coffeemaker. Putting kettles in the rooms would definitely be an improvement.) Excellent location and the CVS next door is very convenient. Lastly, the service was incredibly friendly and efficient. The staff was totally understanding when I had to check out late for work reasons (I asked to push the checkout from noon to 1 but ended up leaving at 1:30 or so; I even offered to pay for the late checkout but they wouldn't hear of it). Definitely want to stay here again!

Clean, room was large and well designed. Bed was very comfortable. All good.

Noisy fridge in room. Totally unusable wi-fi. When i needed to do some banking for the flight home, staff were unable/unwilling to allow use of hotel computer. Totally uncooperative!

The hotel everyday mention in the morning, we apologize for the inconvenience but you will not have water at all in the bedrooms for 7 hrs . That´s really unexpected

Hotel was going through renovations and we were not aware till right before our visit. Room was worn and missing extra linen. Breakfast was good but lines were overwhelming. They did a great job just couldn’t keep up. No seating so decided to eat elsewhere.

I want to say front desk staff was amazing this review is not for them or the room cleaners. This review is based on the parking fee and reconstruction we could not shower no water came out due to a leak and no one told us. my toilet ran all night long the bed is right at the door did not make me feel safe nor was there enough space. the breakfast was not good at all watered down orange juice it almost felt like we were eating at a nursing facility. the parking fee is 54.00 a night! And if you can’t do that you have to pay by parking meter and move your car at 7 am ! This is not acceptable

The service and hospitality was super nice. The desk staff had great smiles and personality. The first day had water issues due to renovation but they were very up front about the issue and wanted do what they could to make it ok until water was back on. And the room is SUPER SPACIOUS, my fellow traveler has food related allergies and we were able to make a decent steak dinner in the big pot and rice in the microwave. This was exactly what we needed.