Hotel berhampiran Watford Palace Theatre, Watford

Been few times,always choose it for its location. Room wasnt the cleanest,and there were things like coffee,drinks missing,but not a big issue. Also got upgraded thanks to very nice gentelman working at the reception. Will defo be back

We arrived late. Hotel called to check our arrival and explained to call before we arrived to be able to park on property. Staff were polite and helpful. Had to leave a £50 deposit, for additional charges, will refund what is not used. Just no details about thus on booking.

Quick booking we arrived at 7pm had to check-in at the reception next door holiday inn very quick and smooth, was confused as its within the hotel itself and opened the doing to a beautiful spacious apartment we bought food from a local restaurant was lovely to eat and use the kitchen with a dishwasher too! The bed was huge but rock hard... the only thing we disliked was the stifling heat absolutely no air and no air conditioning whatsoever! There was a tower fan and a normal fan provided but didn't make any difference whatsoever although it was July it was torrential rain outside English weather so wasn't hot outside I had to have 3 showers and kept having to go outside during the night to get air , didn't have a comfortable sleep whatsoever and tge fans on all night long either side of the bed with the windows open only around a cm because that's as far as they would go, but if there was aircon this would of been my favourite stay ever ,the local shops restaurants and town centre is a 10 min walk away and parking is £8 per night even with a disability badge. Your able to use the facilities in hotel for food and drinks but we used the local restaurants nearby and used the fridge for our own bought alcohol because it was raining outside... staff was above and beyond.

Great location,fantastic service,room and food. Super friendly and helpful staff …We had a lovely time. Thank you so much .

I had an excellent stay at Premier Inn Watford. The staff were incredibly friendly, professional, and always ready to assist, making me feel truly welcome. The entire hotel was spotless, and my room was perfectly clean, comfortable, and well-equipped with everything I needed. The management clearly takes great pride in running a smooth and guest-focused operation. Everything from check-in to check-out was seamless, and the overall atmosphere was warm and inviting. This hotel is perfect for both business and leisure travelers, offering outstanding service, cleanliness, and comfort. I highly recommend it and will definitely be returning!

From approaching registration until leaving, everyone was good humoured, friendly and extremely helpful. Room was clean and very comfortable.

Welcome was ok as I arrived, my experience didnt stand out. A few more smiles from staff members would have been appreciated - Everybody looked incredibly serious in manner! I was farewelled by my name when I checked out and wished a Happy New Year. I requested a quiet room on the top floor and appreciated it when my needs were met. The place looked tired and outdated compared to mother Premier Inn’s. The breakfast/ restaurant next door was very tired looking and I expected something quite modern. The rooms were a little old and in need of some tlc as also a little tired. Good parking facilities and having a Morrisons nearby was handy! Thermostat controlled heater had a mind of its own and wouldn’t heat up room - probably why a second free standing one was provided? On arrival one of the batteries were missing from the control and I asked for another at reception. The room itself had a lovely view overlooking the front court. It was relatively quiet. The bathroom had disgusting brown stained marks in the toilet and this was not a good first hand impression. I mentioned this to reception and it was noted. Three quarters of the stains had been removed a couple of days afterwards. House keeping team were generally very friendly and smiled which was nice to see. I received quite a few bites on my feet when checked out of my room??!! Overall, a little sub-standard considering this was a Premier Inn hotel and I have stayed at quite a few on business/ leisure up and down the country! Unfortunately, I wouldn’t return based on my experience.