Ulasan Best Western Waukesha Grand

Always great experience Customer service is friendly and courteous

來這裏都住這家酒店，前台都是熟悉的，很友好。典型的美式酒店，帶浴缸，附近有個小機場，房間就可以看到低空的小飛機。天很藍。

The accommodations were okay. Needs updating and a little more upkeep on the pool and whirlpool

Very convenient for visiting family. Lobby was clean as well as the dining area. Mattress too soft. Bathroom was clean but needs new shower nozzle. The triple plug caddy did not work. Just little things.

My bathroom was dirty around the toilet and under the sink. Wasn't happy with that and changed my hotel the next day.

Me and My Husband had stayed here couple times and everything about this hotel is perfect!! Every staff there is friendly and welcoming. Definitely loved the hot tub!!! Although I had heard bad reviews about this place and I think it’s false news!! Thanks best western for an amazing experience!!! I would definitely come back!!

No access from street, had to enter through side street. Also, signs for getting to front for registration was confusing at first.

Comfortable beds. Rooms are a bit dated despite the appearance of trying to update. Shower head was terrible. And the bathroom walls around the shower surround looked like there had been some water damage that was poorly repaired.

Check in was good. Attendant was friendly. Elevator is very slow so we used the stairs. Very strong air freshener smell covers up the bad odors. It is an older facility. Our room was clean but some others in our group got a dirty room and had to change rooms. Every time we came over to the bed we hit our toes on the metal base to get a "bang". Breakfast was terrible. The biscuits and bread were dry. The potatoes looked like a gooey mess so didn't eat any. We just dropped the key on checkout.

The parking lot is a bit small and when tryckers stay they park their rigs over ten of the limited spots. The rooms are clean and the service is good. They are a great option in an otherwise expensive city.

Great stay, the jacuzzi room is the best and will be returning .. breakfast was also very nice as well as the pool/spa and amenities included

The toilet in the room was loud the seat barely on the toilet, the pool area was packed. The ceiling in the room looked as if it was going to fall in any minute the elevator here moves so slow. The homeless man that kept roaming around the building tried to steal my daughter's phone. barely any towels then people kept knocking on my door. I just don't believe we would go back here but I guess for the cheap prices I shouldn't expected this to be too much of a good experience.

Internet was horrible. Almost 3 days no internet The AC in the room didnt hardly work so was not a good experience. Was told as soon as i checked out i would get my deposit back and nope have to wait 7-10 days. Not happy

Exercise equipment not working, refrigerator quit working and breakfast was cold.