ARVIND K
22 Jun 2024
I can certainly rate this as one of my best resort stay experiences, in India. Right from their Service to Accommodation to Food, I could not find a single fault during my 4 days stay here. Mr Jobish and his staff Ms Ashley, Mr Shyam (Reception area), Chef Munir, Don and Jay (Restaurant) and the rest of the team ensured we had a pleasant stay. Though its a Resort, we felt we were staying with a family. The Ayurvedic Massage at the Spa is managed by a team of Doctor and his expert masseurs. Thank You Dr Fayiz for the ayurvedic treatment which rejuvenated by body and soul. The Buffet spread is vast and the menu changes every morning. We missed the tribal dance program during our stay here, due to their non availability. Food was excellent and the Chef Munir even customised some dishes to match our taste buds. On the day we checked out, the Chef packed a bottle of pickle as his gift to us, when he found that we relished their pickle. The Cottage overlooking the Lake is heavenly. You open the door to the chirping of birds and natural fresh air from the lake. There was never a dull moment here and Mr Jobish ensured we visited some of the known landmarks like the Edakkal Caves, Kanthanpara Waterfall and the Karapuzha Dam with an Amusement park etc. He was always there with a big smile on his face and I must say he is an asset to the Resort Management. He upgraded our stay to the Lakefront cottage though the Resort was running full. No wonder he ensures repeat customers coming to the Resort and that list will include me.
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