Hotel West Hollywood dengan Gim

房間已網站的貼圖有很大出入，網站上的圖片都不是實景圖片，房間很小。前台入住時要4點才有房間，推薦加價升級房間，按理2點就應該給房間，由於長途勞累就不願意等待加價換房了！ 退房時不主動提供賬單，不讓確認，要求打印件後才發現被加收了停車費，壓根就沒有車！質疑後，回覆確認後將收費退還。其他還有一些雜七雜八的收費，各種税就沒有再多與其囉嗦了！ 酒店的整體標準不超4星，除了地理位置靠日落大道外沒有任何優越之處！

This hotel has a great location. Once upon a time, it was THE place to stay in West Hollywood, particularly around Pride and other festivals. Nowadays, the hotel needs repair. It's clear they are cutting corners. Imagine light-blocking curtains that break, so they just rip them out and leave the room without them. Imagine fluorescent lights in the bathroom that need the ballast replaced so they can turn on properly again - but instead the hotel just leaves them as is and they struggle to put out a slight glow. Imagine contacting them to please set up the sofa bed because the two people staying in the room aren't a couple, and the hotel not only neglects to set up the sofa bed, they refuse to set it up other than to throw a bunch of sheets into your arms after you complain. That said, the location is very convenient if you need to be exactly in that part of town.

Let me start with the positive. It’s a beautiful hotel that is very minimalism and I stayed in a loft terrace room which was spacious and comfortable and had a great view of the city. In addition as a Titanium member they offered me an upgrade to a suite but as it didn’t have a view I decided against it. Now for the staff and management. I had a charge added to my bar tab that I did not authorise and a valet charge added when I did not valet park. Two staff members here were dishonest and the management, both front office and director of sales seem to think that this is acceptable and did not apologise. They did refund me those charges. And give me back the resort fee. But they told me there was no wrong doing happening at the hotel. I am of the opinion that if someone in the bar adds a service tip that was not authorised that this is fraud. It was a purposeful and deliberate act with the expectation that I would not notice. And clearly an understanding that the management would let it slide. I have spent over 80 nights in Marriott hotels this year, including more expensive brands than this hotel and I’ve had better experiences and better management. Any hotel that allows employees to commit fraud and says no wrong doing happened and does NOT apologise should be investigated and anyone who stays at this hotel should be weary. I’d strongly advise double checking your folio when you leave the hotel. I’m very, very disappointed with this hotel management and Marriott. Be warned.

Hotel location was great and short walk to restaurants and tourist areas. We checked in, threw our stuff in the room, and immediately left. Wasn’t until 10 or 11 when we returned to realize they didn’t put us in the king room we booked. That was disappointing but hotel was clean and roomy. We would stay again!

여긴 워낙 기대를 하고 갔던터라 정말 유니크하고 독특한 룸컨디션에 감동이었다. 게다가 핸드폰 연결하여 유튜브 시청도 되고 너무 좋았다. 근처 쇼핑 핫스팟하고도 넘 기까워서 대만족이었다. 다음번에도 엘에이에 가게 된다면 웨스트 할리우드 근처 호텔에사 묵고 싶다.

花小兩萬真的不太值 到點之後發現酒店附近全在施工 每天一到七點都巨吵無比 附近交通還算便利 酒店服務人員真的需要再多培訓培訓 這個價格和服務質量完全不成正比 總體來說一般吧 對這個酒店沒有太大的好感

We enjoyed our stay at the London this past weekend. We were greeted warmly by Matthew at check-in, who accommodated our request for the view we wanted. The rooms were just as we remembered -- large and comfortable, with plentiful storage and beautiful bathrooms. The breakfast buffet was great, and we loved the lobby bar area, which was new since our last visit! The bar hostess on Saturday evening was especially friendly and welcoming. A lovely way to start our evening. Our only disappointment was with the pool staff this past Saturday. We'd been looking forward to a relaxing afternoon but there was a group of guests throwing a football across the pool for quite a while, often missing their mark. The pool servers completely ignored this. We saw a family with little kids almost get hit. Finally, we approached two staff members and kindly asked them to intervene but they were indifferent. We also had to ask them to remove several empty cups left by previous guests after dropping off our order. Not sure how they didn't notice the trash there. The London is otherwise lovely, so we'd love to see an improvement in their pool staff next time we visit. That would make a big difference in the guest experience.

Fabulous place on Sunset Boulevard. Easy walk to Rainbow, Whiskey a Go Go, and Viper Room. 40 min walk to Hollywood walk of fame. 30 min walk to Beverly centre. Great spacious eclectic rooms. Bands or duos on at night Heated pool. Lovely staff. Special thanks to Nick who was always so friendly and helpful.

一號酒店應該是這幾年開始興起的新五星酒店？酒店以原生態設計為靈感，大堂和房間的裝修用了大量原木，非常有意思。位置很好，酒店在山坡上，酒店的大露台可以俯瞰整個城市，LA的傍晚很美～住過來才知道西好萊屋是boy town～到處飄揚的彩虹旗也是很有意思哈哈哈附近好吃的好玩好吃非常多，又不像市區有那麼多流浪漢，我住了五天整體感覺還是非常舒服的～哦對，酒店的早餐很不錯，我幾乎嘗試了菜單上的每個主菜，沒有任何踩雷，果汁也很棒，酒店採用的都是加州應季的水果，來住的話一定要嘗試呀。咖啡和茶就一言難盡了，不好喝...也有其他槽點：比如保潔員沒有檢查冰箱，冰箱裏還有上一個住客留下來的沒喝完的飲料...酒店很新，但維護不太好，地毯已經有大片污漬了...前台有一個服務生態度很差...還趕上了LA酒店員工集體罷工，服務多少有些跟不上。

What a charming place! Our daughter moved to the area 12 years ago. We like to try new places over those years. I think we have found our preferred hotel. The perfect size. Not too large, not to small. Nice decorations, a bit nostalgic. Especially helpful was the team at the front desk who were knowledgeable and quickly able to assist especially Ramesh. The restaurant/bar staff were quite friendly and sociable especially Hayden, Dan and Rose. Housekeeping always kept our room and the building in great shape. A great week! I look forward to the next visit!