LilyRose Hotel

Stayed in the zebra room for one night. No parking scratchcards were available as promised only parking discs with no explanation of how they worked. Room was tatty, dirty, floor not cleaned, surfaces not wiped. Noisy during the night. Wouldn't stay here again and wouldn't recommend

Absolutely fabulous. The room was beautiful. Staff very helpful and friendly over the phone. We booked last minute as the hotel we had originally booked was substandard. It was my birthday and the person we woke to was wonderful. Thank you.

from the moment we arrived, i called your number and got no answer. the room clearly hadnt been cleaned, there was a wine stain in the middle of the floor. my wife cleaned it and left it on the radiator for evidence . the floor hadnt even been swept. the general maintenance of the room was very poor, the door didnt close properly and rather than fix a new latch, a hook and eye was used. bodge job. we ran the shower, only to find after 2 mins the water was starting to flow over the shower tray so we switched it off. the mould in the tile grout shows that hadnt been cleaned properly for weeks. after the water eventually drained out, you can see the brown "sludge" in the trap. had it been hair, i would have just removed it , but i didnt want to put my fingers into "that". on top of all that, the wallpaper can be seen peeling off, and obviously no one checks the room after tennants have left , to see what they have forgotten to take back with them. ( shower bag, pain killers ) overall, we were extreemly disappointed and feel the price was way too high for the room we received