Crystal Fraser
18 Oktober 2024
loved the beach, the Pools, the bars, the resort in general, the outdoor areas were clean and well looked after and the staff was great.
As for the room it was clean which made my wife happy, but very noisy A/C units barely able to keep up with the heat TV that does work, front door difficult to close. Annoying problems that be easily corrected.
You can see it's an older resort that needs some loving. The Staff was better than expected, they were great.
I think management needs to ensure these basic items are fully functional /repaired to the same degree that their staff delivers the great service to their guests.
Watchout for the Unlimited Vacation Club upsell, hard to see how that's going to work if you can't bring the rooms into the 21 century level.
Terjemah