Tasha T
4 Januari 2024
If you like a bathroom across the hall with cold shower on your vacation, that's the place to stay! That's right. Half the rooms at this property are this way. After I checked in, I was surprised and went online to make sure I didn't miss it in the description. See, mr Paul, the owner, lists the bathroom as "private" as you have the key to it (that's right...) so when you tick the "private bathroom" box on aggregator sites, it comes up. Alright, I thought, I will manage. The walls in the room are dirty, the door is dirty, there is nowhere to put your suitcase. Windows don't have blinds. The bathroom has no AC, so it's very musty and stinks like sewer. I guess it happens when you travel, although it's quite unpleasant. But then I keep reading the reviews and they mention cold water. I reach out to mr Paul who says yes indeed, multiple rooms simply don't have hot water. Including my room. And on a rainy day (like the day of my check in) the water will literally be cold. Wow! He also proceeded to say some guests discover it while taking a shower. I would have been super frustrated. What disregard for comfort of his customers. Customer service has nothing to do with this place. Anyway, for me it's not an option, so I asked about another room with normal shower, and there were none available. I asked for a refund and was told "it's impossible after check in". Now, mr Paul fails to provide accurate info on his website. Had he mentioned there is no hot water, I would have never booked the place and would have never checked in. It's a part of basic amenities that's missing. But wait, I was told, that if hot water is important to me, "I should have asked before booking". I literally hope I won't live to the day when I have to ask the property whether they have normal shower. Maybe I should also ask if there is a bed? I don't like sleeping on the floor. Or maybe there is a door? I like my privacy. This can go really far... To a private toilet in a building across the street. With your own key to use it. My last trip was to Africa and surprise - not a single place I stayed at had this problem. The place also has many rules. You'll get reprimanded for leaving the fan on if leaving the room (for 10 minutes in my case!), once you pay for your accommodations, this tone is unacceptable. The windows have no screens. The breakfast is 8-9 "on workdays". Whoever comes to Curacao to work? Also, this is NOT a place for a business traveler. You have to be there 8:45 the latest to be served exactly the same breakfast every single day (from reading the reviews). Thanks, but no thanks, what an odd "perk". I also traveled solo, and as a woman quite a bit younger than mr Paul found him repeatedly calling me "sweetie" to be inappropriate and downright offensive after he tried to put the blame on me - because I was expecting too much, obviously, a hot shower?? what luxury in year 2023! - and that's not the place to have high hopes about, - and refused to refund the res
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