Name: Holiday Inn Portland- I-5 S (Wilsonville)
Address: 25425 SW 95th Ave, Wilsonville, Oregon, 97070, 25425 SW 95th Ave, Overseas, Amerika Syarikat
Rating: 4

Holiday Inn Portland- I-5 S (Wilsonville)

Ulasan Holiday Inn Portland- I-5 S (Wilsonville)

Holiday Inn

Semua ulasan

Ulasan positif

Ulasan dengan gambar/video

都挺好，前台服務人員熱情，大堂還有自助咖啡機可以做各種咖啡和熱巧克力好贊，唯一美中不足是洗衣機衣服洗不太乾淨啊

房間不錯 但酒店有多餘費用劃賬，正在跟酒店交涉

環境很好，房間很舒適，離需要出差的目的地也很近，很不錯的體驗。酒店的餐廳到點就完全沒有早餐吃了，就是房價有點小貴。

Restoran

Meja depan 24 jam

Tempat letak kereta

Penyimpanan bagasi

Kolam

WiFi

Kawasan merokok

Padang golf

Sarapan pagi

Haiwan peliharaan dibenarkan

Bilik dilarang merokok

Semua Bahasa

Bahasa Cina

Semua Jenis Bilik

2 Double Beds Comm Mobil Accessible

Bilik Standard dengan 2 Katil Queen dan Walk in Shower

Bilik Standard

Bilik King Size Standard dengan Pancuran Berjalan

As frequent travelers of both budget friendly hotels and higher end resorts, we were absolutely disappointed in our stay here for many reasons. Overall it didn't seem like any staff - from the front desk to the managers know what they're talking about and lack a basic understanding of good customer service. We were in town for a baseball tournament, and if it weren't for the company of many great friends also staying with us, this stay would've been unbearable. Our biggest issue was being charged for another person's room and then spending days to resolve the issue and get a refund (10 days later still waiting) - with little remorse or apology for the enormous error. The GM, and front desk staff seem completely incompetent and unaware of basic hotel amenities as well. Had called ahead of our stay to request a rollaway bed for our room and was told one would be in it upon check in and was given the price. Upon check in I was told the room didn't accommodate rollaways and no other room options were available. After asking two other staff members I was given two completely different responses about rollaways. These were just two of the bigger issues we faced. Absolutely would not recommend this hotel - mainly because of the incompetent staff. Location was good. Couple of nice employees in the restaurant/bar (when it was actually open). 

I created an account just to leave this review to notify people. Based on multiple phones calls it appears this hotels scam goes all the way up to the owner. We stayed for business (used a business card to book), had dinner (paid for by our personal cards *with banks statements*). Days later we get charges on our company cards with multiple different claims that we ordered kids meals, breakfast, etc (which we did not). They finally decided they would try to charge us for kids meals and sent us receipts that show a different table number than the table we sat at for dinner When attempting to  question this charge (took 3 days of calling periodically and still haven’t gotten through to anyone who can resolved this issue) each “manager” has given us a different story as to why we are responsible to pay. They also blatantly lied and said my co-worker admitted to these charges. 100% lie. Anytime we are sent to “Jim” the manager, it goes to voicemail and it’s full. Convenient.  The front desk “manager” no longer takes our calls and just transfers us to the useless full voicemail.   We are currently in contact with corporate to try to resolve this.  DO NOT STAY HERE!

Paling Relevan

Terbaru

Penarafan (Tinggi ke Rendah)

Penarafan (Rendah ke Tinggi)

44.0km from Portland International Airport

Semua Pelancong

Bisnes

Keluarga

Solo

Tempah untuk orang lain

Pasangan

Melancong bersama rakan

Lain-lain

Temukan ulasan 90 bagi Holiday Inn Portland- I-5 S (Wilsonville), dengan penilaian 4 oleh pelancong sebenar di Trip.com. Terokai perkara yang digemari oleh tetamu terdahulu tentang hotel yang termasuk perkhidmatan, kemudahan, lokasi, bilik dan banyak lagi!

90 Ulasan Tetamu Yang Disahkan di Holiday Inn Portland- I-5 S (Wilsonville) - Terkini 2024 | Trip.com

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