Hotel Mesra Haiwan Peliharaan di Winston Salem

Great value and excellent location to shopping, parks, sightseeing and Wake Forest University as well as Winston Salem State University. Walking distance to a convenience store, drug store and restaurants

Ms. Sheila and Xavier were very welcoming and accommodating, while remaing professional. Ms. Sheila gave me places to take my very active 6-year-old granddaughter to expell her energy. Xavier asked the chef to fix me chicken sausage for breakfast, as I don't eat pork. The rooms smelled fresh, were very clean and spacious. Concierge services were great as well. Our stay was fantastic!!

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I booked this hotel because I'm a sucker for older buildings with Art Deco architecture. When I walked into the lobby, i was pleased...it appeared to have delivered in that department. The gold elevators, the floors, the fixtures were all exactly what I was looking for. Sadly, once we got up to our room, the charm of the hotel ended with a thud. The room was dark. We fumbled for the light switch, and a single low-watt lightbulb flickered on by the bed. The rest of the stay, I tried to get some kind of illumination (other than the flashlight on my phone) but was thwarted at every attempt. The floor lamp's bulb was burnt out. Other switches did nothing. The curtains were impossible to budge or even reach. It felt like we were in a cave...a cave with dated carpeting and beat up furniture. It's sad, because this building could be such an amazing hotel if they put a little love and design into the rooms. We ate at the restaurant downstairs for dinner and it was pretty good. Over all, however, I say thumbs down. Kimpton, I thought you guys would do better than this!

Kakitangan Hotel sangat ramah dan membantu. 3 daripada 5 hari saya berada di sana lif tidak berfungsi dan saya terpaksa menaiki lif perkhidmatan atau berjalan naik dan turun 5 anak tangga. Tangga tidak dibersihkan dengan baik, dan sebagai seorang wanita yang mengembara sendirian tidak berasa selamat! Hotel ini dalam pembinaan dan kakitangan berusaha keras untuk memenuhi keperluan anda. Sarapan pagi (sejuk) tidak seperti yang saya jangkakan semasa menempah bilik dan membayar tambahan $9.00, saya hanya mendapat sarapan pagi. Sekarang saya tahu apa yang diharapkan apabila tinggal di sana, saya mungkin akan teruskan dan tinggal hanya kerana kakitangannya sangat ramah dan hanya satu blok dari mesyuarat Pejabat saya, tetapi saya tidak akan membayar tambahan untuk sarapan pagi. Suite-suitenya sangat bagus dan lapang, jadi mudah untuk menyelesaikan kerja.

Beautiful hotel with an historical feel. The lobby and my room was very clean. The only complaints I have were the scratches all on the tables and caulking in shower were coming apart. Just makes me wonder what does maintenance do? Being that my husband is a director of maintenance at an historic hotel. He pointed these things out and said this could cause for a great place to end up not being so great. Also the shower door just seems to be stuck or just needing some maintenance. Other than that, the housekeeping staff was very nice and did a great job on my stayover service

I asked to have the general manager call me. Still waiting. So I'm posting. On Friday June 9 I left my room around 8 a.m. I returned around 7:05 p m. TO FIND MY DOOR PROPPED OPEN. How long it was like that, who knows??? I immediately CALLED the hotel while standing in front of my PROPPED OPEN DOOR. IT RANG FOR OVER 20 MINUTES. I them closed my door and proceeded down to the front desk, phone still ringing the front desk. I stood there for ANOTHER 5 MINUTES and the front desk representative finally came back, with her cell phone in hang. I asked her to call the manager. She said she didn't have his number. I said ” I'm certain if the hotel was in fire you would call him. So you do have his number.' I made her go up with me to check out the room. She did make the comment ”well the door is closed”. I said, no kidding. I wasn't going to leave it open any longer!! When I checked in on Thursday and went to iron my clothes, I found my iron smashed in a bunch of pieces. I walked down to the front desk to get a new one. The lady said she'd bring a new one right up. So I went back to my room. 40 MINUTES LATER, still no iron. I went back downstairs, stood at the front desk and a minute later, that same lady walked out of the back room. ON HER PHONE. She asked how she could help. I said I'm still waiting for an iron. And she stated: oh, he didn't bring one up? I said I have no idea who HE was. I had a question for the lady at the front desk on Friday morning. She was standing there, I walked up, she ignored me for 30+seconds BECAUSE SHE WAS ON HER PHONE. The associates being ON THEIR PHONE is a big thing at this hotel. Maybe 'when the cat's away the mice will play”???

The staff is very helpful and takes great care of me! Everyone has gone above and beyond to help. I have access to laundry, dishes, full size fridge, microwave and a stovetop. This location is close to the mall and plenty of restaurants.

I stayed here for two nights while doing some work during the daytime. I was pretty pleased overall. I have to second, third, and fourth what most people have been saying. The staff here was great. I had great interactions with every person I came in contact with. My room was pretty big. It was very little extra money to upgrade to a bigger room so it seemed like a no brainer. I didn't utilize the pool while I was there but I saw it. It was outside, an ok size, seemed clean, and it was getting used a fair amount. It had a nice looking gym. They offer cookies at 5PM. There's a good complimentary breakfast every morning. Parking is free. If you don't want to have to go out to eat dinner somewhere, you can conveniently walk next door to a seafood restaurant that's been in the news for closing down everywhere but it's staying open next door to this hotel for now. The main downfall to me is that it seemed a little old. Other than that though, I had a good experience in this hotel and would stay here again if I'm ever back in the area.

Filthy, musty hallways. Only good thing is clean bedding in room. Bathroom looked like a 2 year old caulked the repairs, chipped pain all over bathroom and ceiling in room. Elevator under repair, freight elevator sounded like it was ready to break. Upon arrival told pool was closed yet there were children swimming in it. Tiles in entryway to hotel all cracked and crumbling, covered over with rugs...Total tripping hazard . Neighborhood was terrible. I was actually approached by panhandler in a fast food restaurant 2 blocks away. If I hadn't been so tired (I drove quite a distance that day) we would have gone further down the road on our journey.