Hotel 3 Bintang di Winston Salem

Great value and excellent location to shopping, parks, sightseeing and Wake Forest University as well as Winston Salem State University. Walking distance to a convenience store, drug store and restaurants

Being in Winston-Salem for a dance convention, we spent more time at the Benson Convention center than our room, but that said, we were thankful for the beautiful room, lovely bed, & excellent shower! The refrigerator is so tiny as to be a joke, but it held a couple of apples & a couple of bottles of water. The ironing board & iron worked well & were concealed in their own tiny little cabinet. There was extra sitting room for our after dancing visits & the elevators in the hotel worked everytime (even though there were ominous pops & crackles occasionally). Not so the Benson Convention Center elevators - would recommend you not using it for your transfer to/from the center!! The staff were always extremely friendly & the view from our room on the 11th floor was awesome!!

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This little hotel is wonderful for many reasons. First, needed a different room for the trip that I was on due to the fact that our organization usually has a social networking time in whatever suite I get put into. The first room was not suitable for this and I went to the front desk and asked for another room more suitable. Even though they were full capacity they still were able to make it work and get me a room that was perfect. Kudos to those gentlemen for that! Second, this hotel has a great location to most all of the downtown restaurants and bars. Lyft/Uber rides are plentiful and less expensive than some places we attend. Lastly, the hotel itself has a fantastic vibe! The old antique feeling of all of the rooms is a wonderful feeling.

酒店環境挺好的

Kakitangan Hotel sangat ramah dan membantu. 3 daripada 5 hari saya berada di sana lif tidak berfungsi dan saya terpaksa menaiki lif perkhidmatan atau berjalan naik dan turun 5 anak tangga. Tangga tidak dibersihkan dengan baik, dan sebagai seorang wanita yang mengembara sendirian tidak berasa selamat! Hotel ini dalam pembinaan dan kakitangan berusaha keras untuk memenuhi keperluan anda. Sarapan pagi (sejuk) tidak seperti yang saya jangkakan semasa menempah bilik dan membayar tambahan $9.00, saya hanya mendapat sarapan pagi. Sekarang saya tahu apa yang diharapkan apabila tinggal di sana, saya mungkin akan teruskan dan tinggal hanya kerana kakitangannya sangat ramah dan hanya satu blok dari mesyuarat Pejabat saya, tetapi saya tidak akan membayar tambahan untuk sarapan pagi. Suite-suitenya sangat bagus dan lapang, jadi mudah untuk menyelesaikan kerja.

With a stay at Courtyard by Marriott Winston - Salem Downtown, you'll be centrally located in Winston-Salem, within a 10-minute drive of Hanes Mall and Wake Forest University. This hotel is 0.4 mi (0.6 km) from Benton Convention Center and 0.5 mi (0.8 km) from Frank L. Horton Museum Center.Take advantage of recreation opportunities including a health club and an indoor pool.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

幫朋友預訂的，三個人住，2個床 還有沙發床，挺好的，酒店的早餐也不錯，前台服務人員態度也不錯，房間的設施也不錯的。

The staff was very courteous while we stayed here during a snow storm. Housekeeping, front desk staff and Nicole at the Bistro on Sunday night Jan. 16, have done a splendid job. We were very comfortable here and will stay here again. Judith Smith

I was unable to stay in my over $250 room due to bed bug infestation, which we discovered at 1:30 am when we returned to our room. Bed bugs in the bathroom, along the bed frame, on the desk, in my friend’s bag, in the suite kitchen. I have geotagged photos of the bed bugs. The hotel was fully booked so we knew we would have to find another hotel since we would not stay in an unsanitary, bed bug infested room. We requested a refund at the front desk. The attendant refused the refund, refused to help, refused to give any documentation of my complaint, refused to have anyone check the room or check it himself. He said that reimbursement would have to come through Priceline where I had booked the room. He said I could speak to the manager in the morning (“Brandy”). I requested a form or a way to officially document the issue so that I could share that with Priceline. I had a feeling that the hotel would not reimburse me. The attendant suddenly interrupted me, became aggressive with me, raised his voice, then began yelling and threatened to call police if we did not leave immediately. He continued yelling at me so we left because we felt intimidated. He was not wearing any uniform or name tag. After 3 days of me trying to reach management and Priceline, with multiple desk attendants saying managers were not on the premises, the GM Scott returned my call and said Orkin had inspected the room and found no bed bugs. He refused reimbursement. I am not surprised that after 3 days of the hotel being able to clean the room that Orkin did not find much. Why would I, a customer who just wanted a peaceful night’s sleep and who had already pre-paid the room, lie about bed bugs? We were unable to use the room. We had to drive to Durham and pay for another room. I also noticed that my card was charged twice - once through Priceline and once from Residence Inn. This is fraud. I simply requested full reimbursement for this room which I was unable to stay in due to unsanitary conditions and reached no hotel employees or managers who were sympathetic, apologetic, or in any way helpful.