This hotel was a huge let down, its old and its not looked after for years (thats how it feels). We were going to celebrate our anniversery and thought it looked great on the pictures and 4 stars is always 4 stars. Our first room had a carpet full of stains, big stains and they looked old. Bathrum looked fairly renovated, but there was a smell of sewer in there. The wallpaper was lose on several places and it looked like it was damaged by water. Our second room had similar issues, hard floor so no stains but sewer smell in the bathroom, walls dirty, a big hole was repaired with filler but not painted, a big wooden board covering one of the doors to balcony, it looked like a temporary and crappy fix. It seem to us that the maintainance left a few years ago, or they have a shoe string budget, or they are not allowed to fix things. When reception, with not a second of doubt hands us a towel to cover the shower drains and a bottle of perfume then you know this is something they do all the time. INstead of fixing the issue, give the customers perfume! It can be seen everywhere, the tennis cours was overgrown, the lift made sounds and doors squeeked, the hallways looked old and dirty and there was a general feel of neglect. Service was nice, and breakfast was good, but the rest, dont go there..
35 Ulasan