Ulasan Homewood Suites by Hilton Waterloo/St. Jacobs

Adalah wajar untuk mengesyorkan bahawa hotel mempunyai minum petang percuma pada jam 5:00 petang, dan lobi juga mempunyai kopi dan teh tanpa had. Biliknya cukup besar dan kakitangannya sopan.

Good location and functional room design with segregation between living and bedroom. Very good accessibility of the wifi. As compared up the other 2 hotels in Toronto where extensive information was requested before the wifi can be activated

Everyone was friendly, I love the atmosphere here. Lot of parking here

房間寬敞，性價比比較高，逢復活節酒店還給每個房間送糖果。可能因為我住的比較長，另外一天還專門給我的房間送了糖果。

設施：基本設施齊全，與海外酒店的認知基本一致 衞生：整體乾淨整潔，但是不會每天來整理的，而且房間內的冰箱和洗碗機很吵 服務：前台衹有一個人，有事衹能找前台 位置：附近有幾個酒店，離大學大約10分鐘車程，但是感覺周圍很荒涼

非常一般的酒店 早餐也很難吃 不推薦

#好評#對梳洗用品，隔音，酒店氣味，防治蚊蟲措施滿意；#負評#對鄰近店舖，位置失望

We needed a suite for our stay and our room was large well equipped with very comfortable beds. Every staff we encountered was friendly and always ready to make the stay enjoyable.

Well, avg rooms, decent emenities. The staff was absolutely abysmal...solely as a result of one east asian lobbyist with some sort of a god complex, and absolutely no regard for the enjoyment of your stay... After my first night, in which my checkin was confirmed by a lovely slightly elder, heavy set woman with a beautiful smile, and a wonderful attitude....that was the end of any competence. "Service" became, a group of incompetent and confused women, with opposing policy regarding WATER. I was told by the 2 other seemingly decent women that i could have water bottles.....i couldnt actually believe my ears at first.... i have a kidney condition...however, the "headmaster" with acrylic nails, will ruin every aspect of your stay. She holds court over the lobby apparently, and certainly results in your stay to feel more like a relaxing white collar stint in jail, than a tranquil stay at a hotel. I was 15min late to checkout....i was called about 3 times. If you see the fair skinned, acrylic nail having, east asian appearing woman behind the lobby desk. RUN. I switched my stay to the hotel directly next door....seriously the worst experience ive ever had at a hotel.

Mattress was terrible. Did not sleep all night. Checked out then went for breakfast. Had to use wooden utensils. Let’s chop down trees. Had to go to bathroom Nextdoor because their 3 public washrooms were closed. WTH. Would not recommend to anyone to stay there.

The beds were uncomfortable. There was not enough blankets and the fans wouldn’t shut off even when thermostat was switched to off so we frozen and slept horribly.

Spacious rooms, comfortable beds, nice pool and lobby areas, good breakfast and accommodating staff. What more can you ask for in a hotel?

Great! The pool was nice and warm and great for the kids. Showers were nice and spacious and everything was clean and in good condition.

The staff at reception was welcoming and helpful. Room was very spacious and kitchenette was well equipped. Breakfast was quite good.