The Sleepwell Inn

The staff was really polite and helpful. Special Tracey from reception. From the check in to check out was perfect. The room very clean. Lovely spa. Very healthy breakfast. Overall we had a very good time

We booked into the Sleepwell Inn for 4 nights via ******* but when we arrived we found out that there were no rooms available. The staff at the Workington Hotel managed to find us a room for 1 night. We were very happily with the accommodation provided but later that night we had an issue with our door and couldn’t get into the room. After going backwards and forwards 4 times and the Manager Andy not being able to open the door either the staff had to break into the room. Obviously we couldn’t stay there as there was only half a door left. Now I do have to say that Andy and his staff were fantastic and nothing was too much trouble. Andy found us a room in the hotel which was absolutely lovely. After a good nights sleep breakfast was provided free of charge. So a massive shout out to Andy and his staff you were fantastic and we would come back again.

Standalone hotel. Check-in down the road (not far). Most rooms on a busy road with a lot of traffic noise + could hear other roms through the wall. Not enough milk with no onsite reception to request more. Good size room and fairly comfotrable.

I found this to be a really clean, modern, well appointed room. It’s better than a lot of big chain hotels I have stayed in. I had a ground floor room and the window looked out to the car park but had frosted glass so that I could still enjoy real light which I thought was good. I didn’t experience any noise at all. Nothing from the corridor (and I think there was a wedding on in main hotel so I was braced) and nothing from the street (it was Good Friday so I was braved for that as well). Parking is a bit of a faff but it’s a city centre hotel. I strongly suggest calling reception before you check in - the hotel seems to have a lot of parking dotted about and they’ll be able to tell you where to go. I think they try to downplay it to avoid disappointment but worth a call- they staff are lovely. This isn’t in the main building of the hotel, it’s about a 2 minute walk (if that). You get exactly the same level of service so I suppose it just depends if you’re bothered about walking past a reception desk and paying extra for that. I absolutely wasn’t. I would definitely stay here again.

The rooms we had were good, basic rooms, although over priced for what they are. The accessible room had three large single beds in it which did make it impossible to get the chair into the main open space by the bathroom. However the main downside is that the walls are not sound proofed. As a result the exuberant drunken voice of our neighbour until mid, with load clattering of toilet and TV on until 2pm, were all clearly audible. In addition there is a constant background noise. It sounded like the heating system or the boiler. With the added hassle of all the main facilities being down the high street and no parking available the score of three might seem generous but comfy beds, clean rooms, good breakfast and pleasant staff deserve their recognition. However I wont be staying here again.

They cancel our booking on our way to hotel .

The reason for giving 3stars is because for an hotel with 4star you will not get what you expect. The room is very small, the light is very low level, the window is not opening so we couldn't have fresh air. The smell inside the room is awful. Is smell like some rodent died there. Over night you can here the pipe working from all rooms around. And the attitude of staff from restaurant was quite rude. Definitely I will not come back and recommend to anybody.

I had 2 nights there the room did not have a window that opened The fan was know good the room was so hot I didn’t get much sleep Would never stay again

The room was way to hot to sleep in it’s the worst nights sleep that I can ever remember having