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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1167)
Positive reviews(1136)
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Many dining options(29)
Nice elevator(18)
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Negative reviews(31)
Guest User
Deluxe Executive Suite - 1-Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Hotel is well located. Room are spacious and elegant. Overall i had amazing stay experience. staff is courteous and hospitable especially Zhikang and Carrie from Reception. Thanks for Wuhan style souvenir from Evan Reception. We definitely will come back again.
Response from Property: Dear valued guest, Thank you for taking the time to share your stay experience at Somerset Future Center Wuhan! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.
Mika_SG
Executive Studio Apartment (2 Beds)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The service apartment is very new, room decoration, appliances are in tip-toe condition. Front desk staffs are friendly and helpful. Checking-in and out were smooth.
Hotel is accessible to subway line #4 which brings you easily to nodes of high-speed railway stations. Hotel is also situated above the shopping mall which offers variety of food, entertainment and shopping venues.
The Wanya restaurant in the hotel serves breakfast from 7am to 11am with western, Chinese and local food. Free brealfast was offered to my child out of goodwill during my stay.
Liked the wash-dry washing machine, it saved me from washing and drying of winter clothes.
Response from Property: Dear Valude guest, thank you for taking the time to share your stay experience at Somerset Future Center Wuhan! We are happy to have met your expectations in service and quality standards. Receiving positive feedback from our guests motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Wish you happy Chinese New Year!
Guest User
Deluxe Studio Apartment (2 Beds)
Stayed in Dec 2023
Business travelers
17 review
4.5/5
Great
Posted on Jan 31, 2024
Apartments have a great location. There is a mall in the. Building as well as tube station. You can find delicious food, hairdressers, as well as grocery store in mall.
Response from Property: Dear Valude guest, thank you for taking the time to share your stay experience at Somerset Future Center Wuhan! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.
giraud
Executive Studio Apartment
Stayed in Apr 2023
Solo travelers
20 review
4.2/5
Very Good
Posted on May 18, 2023
Everything was OK except:
- very positive: superior service during the breakfast done by Ivy Zhou, with her very good english and excellent service
- negative: very poor Wifi, inacceptable for such kind of apartment hotel, where wifi is expected to be at the best
Response from Property: Dear Valued Guest, Thank you for sharing your stay experience with us! We are delighted to read that you were well looked after by our team at Somerset Future Center Wuhan! Your comments about Wifi we will pass to our IT department and look for a solution to aviod this situation happen again. Your kind words will be shared with our team as receiving such feedback inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.
Response from Property: Hello dear guests! Thank you for choosing to stay at Somerset Future Center Wuhan and sharing your stay experience with us! Providing a perfect stay experience for every guest is always our goal. The Somerset Future Center Service Apartment in Wuhan is strategically located in Wulitun, the core business district of Hanyang. The apartment has complete facilities and a variety of room types for guests to choose from and book according to their needs. The area is conveniently located, with access to Wuchang laterally and Hankou vertically, making it a walking distance. Arrive at Wulitun Station of Metro Line 4. Your praise is our motivation to move forward. We look forward to seeing you again. I wish you a happy life and work!
Lincexplore
Executive Suite - 1-Room
Stayed in Oct 2023
Couples
21 review
5.0/5
Outstanding
Posted on Jan 28, 2024
We love our stay there. Nice environment
Response from Property: Dear Valude guest, thank you for taking the time to share your stay experience at Somerset Future Center Wuhan! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.
Guest User
Executive Studio Apartment (2 Beds)
Stayed in Oct 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 11, 2023
good location
Response from Property: Dear Valude guest, thank you for taking the time to share your stay experience at Somerset Future Center Wuhan! We are happy to have met your expectations in service and quality standards. Receiving positive feedback from our guests motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.
Guest User
Deluxe Executive Suite - 1-Room
Stayed in Feb 2025
Family
13 review
5.0/5
Outstanding
Posted on Mar 9, 2025
This time, the family stayed at Somerset Residences in Wuhan Future Center. The location is excellent. Downstairs is the Future Center complex, where you can eat, drink and have fun. The children had fun and the adults could relax. What's more surprising is that the apartment is directly connected to Metro Line 4, which is very convenient for travel. If you want to go to attractions such as Yellow Crane Tower and East Lake, you can get there by subway and enjoy Wuhan easily. The room is clean and tidy, and the facilities are also complete. It is comfortable and safe to stay. The service staff is warm and thoughtful. I will choose this place next time I come to Wuhan!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好! 感謝您選擇入住武漢盛捷未來中心服務公寓並與我們分享您本次的住宿體驗!看到您如此滿意的入住體驗我們非常高興並備受鼓舞!坐擁優越地理位置的武漢盛捷未來中心服務公寓位於漢陽核心商圈五里墩,公寓周邊設施完善,有諸多知名景點和名勝古蹟,如歸元禪寺、古琴台、龜山、武漢動物園等,所屬區域交通便利,橫向通達武昌,縱向連接漢口,信步可達地鐵4號線五里墩站。期待與您的再次相見,祝您生活工作愉快!
Baishayuye
Deluxe Executive Suite - 1-Room
Stayed in Jan 2025
Family
17 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Very good accommodation experience. The service is considerate and proactive. Seeing that I have a lot of things with my children, they took the initiative to help me carry them. If I forget something, they will go downstairs to help me get it. Clean and convenient (there is a big supermarket downstairs). The key is that you can bring your pets, and my cat is very happy. 5 points recommended!
Original TextTranslated by Google
Response from Property: #電梯即達VFC商場#距離天河機場30分鐘車程# 尊敬的賓客您好! 感謝您選擇武漢盛捷未來中心並與我們分享您本次的住宿體驗, 我們非常高興您擁有一個滿意的入住感受,希望房間的洗衣廚房設備為您的旅途增添光彩。為每一位客人提供完美的入住體驗始終是我們努力的目標,您的好評是我們前行的動力,期待與您的再次相見!
Ziluoyiyi
Deluxe Executive Suite - 2-Room
Stayed in Jan 2025
Family
47 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The room is well-equipped and comfortable, clean and tidy, the environment is great, eating, drinking and entertainment are all in one building, the subway goes directly to the basement, the service attitude is warm and thoughtful, really very satisfied, the subway goes directly to Wuhan Station, thank you for the gift when checking out
Original TextTranslated by Google
Response from Property: #Suite is super cost-effective#10 minutes drive from Guiyuan Temple#Dear guests! Thank you for choosing Somerset Future Center Wuhan and sharing your accommodation experience with us. We are very glad that you have a satisfactory stay and hope that the hotel's hardware and software services will exceed your expectations. Providing every guest with a perfect stay experience is always our goal. Your praise is our driving force. We look forward to seeing you again and wish you a happy life and work!
Xiaoluochen
Deluxe Executive Suite - 3-Room
Stayed in Jan 2025
Family
195 review
5.0/5
Outstanding
Posted on Feb 20, 2025
It exceeded my expectations. I stayed one more day and one more night in Wuhan. The elevator went down to the sixth floor or the fourth floor (there are notes on the elevator). It was inside the mall. It was very comfortable to shop and eat. It was great.
Original TextTranslated by Google
Response from Property: #Elevator reaches VFC shopping mall#30 minutes drive from Tianhe Airport# Dear guests! Thank you for choosing Somerset Future Center Wuhan and sharing your accommodation experience with us. We are very glad that you have a satisfactory stay and hope that the laundry and kitchen facilities in the room will add luster to your journey. Providing every guest with a perfect stay experience is always our goal. Your praise is our driving force. We look forward to seeing you again!
Guest User
Themed Suite
Stayed in Jan 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 11, 2025
I have been staying in the hotel for a week. The restaurant and front desk services are very good. The staff are polite and friendly. It feels great👍👍👍
Original TextTranslated by Google
Response from Property: #Kitchen and laundry facilities are complete#20 minutes drive from Hankou Railway Station# Dear guests! Thank you for choosing to stay at Somerset Future Center Wuhan and sharing your accommodation experience with us. Your affirmation of the restaurant and the front desk is a great encouragement to us. At the same time, we hope that the complete facilities in the room will add more brilliance to your journey. Providing every guest with a perfect stay experience is always our goal. Your praise is our driving force. We look forward to seeing you again. I wish you and your family a happy New Year and good luck in the Year of the Snake!
Guest User
Executive Suite - 3-Room
Stayed in Jan 2025
Family
4 review
4.7/5
Amazing
Posted on Feb 12, 2025
The hotel is in a good location. There is a shopping mall and subway downstairs, so it is convenient to take a taxi. Wuhan's winter is too dry and there is static electricity all the time. There is no humidifier in the hotel. Everything else is good and the service is OK.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住武漢盛捷未來中心,看到您的分數我們深表遺憾,公寓可免費提供加濕器借用至房間,如果在住期間有任何需要幫助的地方歡迎隨時聯繫我們!為每一位客人提供完美的入住體驗始終是我們努力的目標,期待與您的再次相見!祝您生活工作愉快!
Anonymous User
Executive Studio Apartment
Stayed in Jan 2025
Couples
25 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The executive studio apartment at Somerset Future Center Wuhan is exquisitely designed. The 33-square-meter space is comfortably laid out, equipped with a 1.8-meter bed and floor-to-ceiling windows, allowing people to fully enjoy the city scenery of Wuhan, especially the high-rise rooms have a particularly wide view. The hotel implements a non-smoking policy, and the indoor environment is fresh and pleasant. The buffet at 68 yuan per person offers a variety of Chinese and Western options, and the dining time is flexible and convenient. The hotel is located in a bustling area of Hanyang District, with convenient transportation, and is an ideal choice for both business and leisure travel. The overall stay experience is comfortable and pleasant, and the cost-effectiveness is outstanding, which is worth recommending.
Original TextTranslated by Google
Response from Property: #下楼即站站# 15-minute drive from Yellow Crane Tower# Dear guests, hello! Thank you for choosing Somerset Future Center Wuhan and sharing your accommodation experience with us. We are very glad that you have a satisfactory stay. Providing a perfect stay experience for every guest is always our goal. Your praise is our driving force. We look forward to seeing you again! I wish you and your family a happy Chinese New Year and a prosperous Year of the Snake!
Guest User
Executive Studio Apartment
Stayed in Jan 2025
Solo travelers
7 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The room facilities are relatively new, clean, quiet and comfortable. The staff are polite and enthusiastic. There is a shopping mall and subway downstairs. It is very close to the zoo and Guiyuan Temple.
Original TextTranslated by Google
Response from Property: #廚房洗衣設施完整#距離漢口火車站20分鐘車程# 尊敬的賓客您好! 感謝您選擇入住武漢盛捷未來中心並與我們分享您本次的住宿體驗, 我們非常高興看到員工的服務為您帶來愉快的感受,同時房間的完整設施希望能為您旅途增添更多光彩。為每一位客人提供完美的入住體驗始終是我們努力的目標,您的好評是我們前行的動力,期待與您的再次相見,祝您和您的家人新春快樂,蛇年大吉!