Ulasan Atour Hotel Hongshan Square, Chuhe Han Street, Wuhan

Quite disappointed. I was woken up at 11:30 PM by continuous noise from the next room and couldn't sleep all night. It was a really uncomfortable experience, and for the first time in my life, I felt like I might not make it. Thankfully, my friend had some heart medication, and we were ready to go to the ER if needed. We just barely made it through the night. The next day, I talked to the hotel about a resolution. At first, they offered me some fruit and said they would give me an answer after I checked out. But once I left, they claimed they couldn't offer any compensation. For such a large hotel to cause such a huge disturbance to a guest and handle it this way, I'm extremely disappointed.

The facilities, ambiance, cleanliness, and service were all excellent. We were also given a complimentary room upgrade. The location is very convenient for getting around and is quite close to shopping malls. Free underground parking is available.

Even though we arrived quite late, the front desk service was excellent. The room was very spacious and equipped with smart features. The view from the window was also lovely. Transportation was very convenient, and it was pleasantly quiet at night. I would definitely stay here again if I get the chance. Highly recommended!

Absolutely a five-star rating! From the ambiance and cleanliness to the service, everything was superb. The location is incredibly convenient, just a two- or three-minute walk from the metro station, making it super easy to get anywhere. The service, in particular, was outstanding – truly fantastic!

I brought my daughter to Wuhan for a competition. The night before her exam, she suddenly developed a high fever, her face flushed crimson, and she clutched my hand, whimpering, 'Mommy, I'm scared.' My voice trembling, I called the front desk to ask for the nearest hospital. Xiao Shan, who was on duty, immediately reassured me, 'Don't panic, sis. I'll send up a cooling patch first, and then ask 'Big Sister' to brew some ginger tea for you!' In no time, Xiao Shan and Big Sister arrived with a first-aid kit and the ginger tea. They skillfully applied the cooling patch to my daughter and rubbed her palms, murmuring, 'Don't be afraid, dear. Auntie's child also took exams, and a fever just means your body is fighting!' To my great surprise, they had also prepared some coarse grain porridge, explaining, 'The porridge is cooked thin, perfect for someone with a fever.' The ceramic spoon clinked against the bowl, and the warmth brought tears to my eyes. Xiao Shan, worried we might need something in the middle of the night, even left many items from the first-aid kit for us to use. The next morning, as we were leaving the hotel, Xiao Shan had already finished his shift. His colleague surprised us by giving my daughter some snacks, saying they knew about our situation and were concerned she might not have an appetite for breakfast. 'These are to settle her stomach and calm her nerves. She'll surely perform exceptionally after eating them!' My daughter ultimately entered the exam hall with the cooling patch still on, but I was weeping uncontrollably at the entrance. Not because of nerves, but because these strangers had turned mere 'help' into a profound and genuine bond. I'll never forget the reliability and heartfelt care of this Atour hotel in Wuhan. From now on, whenever I travel, I'll always choose Atour.

The 270° room view was amazing, and the service was incredibly thoughtful. I accidentally left some clothes in the room, and the staff promptly reached out to me – truly excellent!

I booked this hotel for a concert at Hongshan Gymnasium. The location is incredibly convenient – just a 3-minute walk from the subway exit, and even closer to the venue's North Entrance. The hotel is very new and clean, and the staff provided excellent service. Many thoughtful details were well-executed. As a gold member, I even got a room upgrade, and the view was fantastic.

The room was clean and tidy, featuring bright floor-to-ceiling windows with a great view of Wuhan city. The breakfast spread was extensive and delicious, and late-night congee was also available. The facilities were excellent; the gym was impressive, and laundry services were complimentary.

This is a lovely hotel, spotlessly clean and with peaceful surroundings. Its proximity to the subway station makes it incredibly convenient for getting around. The service, in particular, was exceptional. When my child developed a fever late at night and we returned from the hospital, I tentatively asked the front desk if they might have any porridge available. To our astonishment, they not only brought porridge but an entire tray brimming with food and drinks. We were truly moved by their thoughtfulness and generosity. Cannot recommend this hotel enough!

I was so surprised to find such delicious congee available at the hotel late at night. A warm bowl really hit the spot and made me feel all cozy. The staff were incredibly attentive and always greeted me with a smile, no matter how late it was. The room facilities were also very new, the bedding was clean, and the bathroom was fully equipped. I felt so comfortable and secure staying here. I'll definitely choose this hotel again next time!

Seriously recommend this hotel's breakfast! Authentic Wuhan hot dry noodles are a staple, the noodles are smooth and the sesame paste is perfectly seasoned. The restaurant service is incredibly efficient, so you don't have to wait long to eat. When checking out, the staff even thoughtfully gave me a bottle of warm water, which was super convenient to drink on the go. Both the facilities and service are excellent, offering great value for money!

Arrived late at night and a bowl of hot congee immediately warmed me up. The congee was perfectly cooked, light and tasty, and super comforting for the stomach. The hotel service was impeccable; the staff were warm, attentive, and answered every question. The facilities are also brand new, and the room was spacious and bright, making for a truly pleasant stay.

After a long night of work, coming back to the hotel and having a warm bowl of congee just hit the spot. The congee was perfectly cooked, soft and flavorful, and felt so comforting in my stomach. The hotel service was also incredibly thoughtful; the staff were gentle and accommodating, always ready to help. Plus, all the facilities looked brand new, making my stay clean and comfortable. This was truly an amazing stay!

The hotel was spotlessly clean and the rooms were quite spacious. It's very close to the subway station, making transportation super convenient. While the breakfast didn't offer a huge variety, it was notably clean, and their soy milk, in particular, was incredibly rich and smooth. Overall, I had a fantastic experience at Atour this time, and I'll definitely make it my top choice in other cities as well.