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1 malam
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4.7/5
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5781 ulasan
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Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.6
Perkhidmatan4.6
Kebersihan4.7
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Semua ulasan(5781)
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Lokasi yang baik(593)
Pemandangan sungai yang hebat(417)
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Sarapan pagi yang lazat(230)
Hiasan yang cantik(107)
Mewah(55)
Kolam renang yang bagus(28)
Ulasan kurang baik(177)
Thabz
Bilik Deluxe Double
Menginap pada Aug 2024
Pasangan
4 ulasan
4.5/5
Hebat
Disiarkan pada Aug 15, 2024
We had a great stay, the staff was amazing and most were able to speak simple English which made everything smooth and pleasant. Special thanks to the reception staff big mention to Camille Liu, you have a great personality and made us feel comfortable ❤️❤️I definitely recommend this hotel and will definitely go there again
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Gavin Peter
Bilik Deluxe Double
Menginap pada Sep 2024
Bisnes
22 ulasan
4.7/5
Menakjubkan
Disiarkan pada Sep 27, 2024
Nice hotel of course for the price high scale. Friendly staff but need to understand a joke at the front desk .. good breakfast but limited basic or standard restaurants for evening meals. Have to go out and search and location is not directly near anything, but go to the "Tanhualin" area and you will find some reasonable and varied choices. Colleagues facing the river enjoyed the Wuhan Yangtze River Building light show!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Pengguna Tetamu
Bilik Deluxe Double
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 23, 2024
Great stay! The people at the service counter were very friendly and pleasant!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Xavierasy
Bilik Twin Club dengan Pemandangan Sungai Sebahagian,2 Katil Twin, Bebas Rokok
Menginap pada Sep 2024
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada Sep 15, 2024
We got a free upgrade to a full river view room , The staff is very friendly and helpful, our mandarin is not good but they are always willing to help. Breakfast is great too with varieties, you can choose to eat whatever you want, overall it is a lovely stay!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Fiona
Bilik Deluxe Premium,1 Katil King, Bebas Rokok
Menginap pada Mar 2024
Pasangan
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada Mar 6, 2024
This is the first time we came to Wuhan and we received great hospitality from this hotel. The hotel is clean with great amenities and I want specially thanks Miyan Dang and Thomas Tang for helping us to order Mei Tuan. We are both foreigner and basically we cannot order any food via the Mei Tuan app. Thanks to both the Westin staffs for helping us to order our dinner and branch and send up to our room. They even let us extend our room until 2pm instead of normal check out time.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Pelinlinn
Bilik Deluxe Double
Menginap pada Aug 2024
Bisnes
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada Sep 26, 2024
Very nice hotel with nice view great location
At night you can watch the light show from terrace
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Don
Bilik Deluxe Double
Menginap pada Apr 2024
Bisnes
6 ulasan
3.2/5
Disiarkan pada Apr 22, 2024
The hotel is nit new but well maintained. Nothing much nearby other than some food outlet and a beautiful river. I can heard birds chirping in the morning even when I’m staying at 17 floor.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing to stay at the Westin Wuhan Wuchang and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to make you stay well in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Wuhan.
Pengguna Tetamu
Bilik Twin Club dengan Pemandangan Sungai Sebahagian,2 Katil Twin, Bebas Rokok
Menginap pada Feb 2024
Keluarga
2 ulasan
4.5/5
Hebat
Disiarkan pada Feb 7, 2024
We enjoy our stay at Westin Wuchang. Besides its comfortable beds, we are delighted to Ho ed with the services provided. Special thanks to James Wang and Nikon, two Golden Key members in the hotel. I would recommend The Westin Wuchang strongly
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
BFCMaggie
Bilik Club River View,2 Katil Twin,Tidak Merokok
Menginap pada Nov 2023
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 13, 2023
It was a very nice experience, the room was clean and comfortable, staff was very friendly and helpful ☺️
非常好的酒店,干净舒适,职员热情有礼
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!感謝您對我們員工服務的認可與好評。酒店毗鄰長江之濱,坐擁兩江四岸一線江景,離二號線地鐵積玉橋站只有500米,周圍有户部巷,黃鶴樓等各處名勝古蹟,是賓客下榻的首選,舒適的江景客房是休閑商務活動的青睞之選。您的滿意是我們最大的動力,我們將秉持一貫熱情的服務,期待您的再次入住!
See
Bilik Deluxe,2 Katil Twin,Tidak Merokok
Menginap pada Sep 2023
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada Sep 8, 2023
Hotel is a little old. Need renovation. Service staff was excellent. Romm air conditioning was not strong. Near subway and transport is convenient.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your positive comments very much.We are glad that you are satisfied with our service. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
enenzhe
Bilik Kelab Pemandangan Sungai,1 Katil King,Bebas Rokok
Menginap pada Dec 2022
Pasangan
34 ulasan
4.0/5
Sangat Baik
Disiarkan pada Jan 16, 2023
Booked a river view executive room but the executive lounge wasn't in operation. In exchange, evening drinks and snacks were served in the lobby cafe. Rather unimpressive.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests,Thank you for choosing Westin Wuhan, and taking the time to share your stay experience with us! Our Executive Lounge has now resumed happy hour service and we sincerely hope to provide better service for your next stay!
Wing Chi
Executive Deluxe Queen Room
Menginap pada Jan 2024
Bisnes
29 ulasan
5.0/5
Luar Biasa
Disiarkan pada Jan 23, 2024
Suggest to my colleagues
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang.We are glad that you are satisfied with our service. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
Pengguna Tanpa Nama
Bilik Deluxe Premium,1 Katil King, Bebas Rokok
Menginap pada Jul 2022
Melancong bersama rakan
1 ulasan
2.2/5
Disiarkan pada Jul 21, 2022
They said that we drink the water in the Refrigerator, but we didn't, and they said we will give the money back to you, and said you can wait three days and we will give back the money . And then we wait and wait ,about three days the money didn't give back to us , and then I thought that they were to busy, but then I wait about one week and more they didn't give back the money to us, the time that we check out date is 7.13 but now is 7.21 whenever we called them they said wait three days or more but we are been waiting so long that we are not sure that they will give us the money back. So I think that they were so Unreliable tht they didn't do the things and they didn't said that they did it .
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, we sincerely thank you for your feedback. we are sorry that the relevant departments will take appropriate measures to avoid similar situations due to the inconvenience of the refund process. Thank you again for your support and understanding, we look forward to providing you with a better service experience in the near future.
Pengguna Tetamu
Bilik Twin Club dengan Pemandangan Sungai Sebahagian,2 Katil Twin, Bebas Rokok
Menginap pada Jul 2024
Lain-lain
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada Sep 30, 2024
Very nice
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!感謝您選擇入住武漢富力威斯汀酒店,並對酒店住宿服務給予了良好的評價。酒店毗鄰長江之濱,可讓您180°飽覽武漢兩江四岸的一線江景,周圍有糧道街、黃鶴樓,東湖,湖北省博物館等各處遊玩聖地。賞江畔美景,登千古名樓,酒店與黃鶴樓官方聯名合作,一系列聯名活動給您更加精彩的入住體驗。我們一直致力於提供温暖親切的入住體驗給到每一位賓客,您的認可是我們莫大的榮幸,也將鼓舞我們更進一步提升服務質量。再次感謝您的大力支持,期待您於不久的將來再次光臨武漢富力威斯汀酒店!
Michael CHIKWENDU
Bilik Kelab Pemandangan Sungai,1 Katil King,Bebas Rokok
Menginap pada Jul 2022
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada Jul 29, 2022
The view from my room was amazing..the breakfast was excellent…and I had the opportunity to meet this intelligent and smart ladies Joyce and Karyn all thanks to you…you guys made my stay in wuhan memorable
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing The Westin Wuhan Wuchang. We appreciate your positive comments very much.We are glad that you are satisfied with our service. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel. Also At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.