Ulasan Four Points by Sheraton Xi'an High-tech Zone

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

The hotel access was actually blocked by a road construction but I could not find any information on the website nor in trip.com. On top of that hotel staff did not say anything when I checked in nor that they show their regret about the inconvenient I had.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

酒店外觀大氣，中庭金屬拼片藝術背景牆大氣典雅精緻，給人留下深刻的第一印象。 房間寬敞明亮，裝修簡約時尚，床品舒適。 入住期間碰到一些小問題，反饋得到前台大副強姚及時解決，服務熱情周到，從辦理入住到各種需求響應都極為高效。 酒店周邊地鐵口交通便利，絕對值得再次選擇入住。

酒店前台服務熱情，硬件設施齊全，環境鬧中取靜，洗浴水流大，體驗感很好，紙品用的是舒潔，自助早餐中西合璧，整面落地玻璃給予窗前辦公桌足夠的採光，估計也是符合附近西安電子科技大學和西安醫學中心學術交流或論壇的需求吧。所以該酒店最適合商務，旅遊嘛，附近有6號地鐵，如果去鐘樓，大概需要1小時車程。就西安交通而言，有地鐵都算方便。

服務超好，前台不同時間值班的小姐姐小哥哥説話都超有禮貌，而且很貼心，外賣送來會有機器人幫忙送上去，環境很棒，室內環境很有設計感。出門就有公交站和地鐵站，房間內也讓人感覺温馨，性價比很高的酒店，房間非常乾淨。服務也非常好。下次還會選擇這裏。

服務：服務態度不錯，外賣有機器人送，感謝grace Zhang幫我熱外賣 房間:房間面積還算大，乾淨整潔，就是衞生紙粗糙質量差 設施：有免費的健身房和自助洗衣房，乾洗需要另行收費

現代生活忙忙碌碌，人們經常會出行到外地處理些事情，或商務或私事。入住一個酒店最重要的作用就是讓你身在其中毫無壓力，能感受舒適、安靜，緩解疲勞。已入住多次。

孩子在對面西安電子科技大學上學，每次來看她都會住在這家西安高新福朋喜來登酒店，離學校也近，很方便，酒店服務衞生都很不錯，酒店的工作人員也很有禮貌，房間也提前準備了歡迎水果很貼心，大堂的香薰很好聞，問前台妹妹説是福朋特有的柑橘調，二樓有單獨的洗衣房，健身房，很方便！

第一次入住福朋喜來登酒店 位置有點偏 但服務真的很好 在前台辦理入住很熱情 整個過程都很專業 細心 再就是房間裝修風格很簡約 很喜歡 床很舒服 衞生也乾淨 大堂吧可以玩桌球 辦公談事情都很方便 很nice 離公司還有點距離 但酒店體驗感很棒 值得選擇

西安高新區福朋喜來登酒店周邊交通便利，步行3分鐘直達地鐵6號線，個人感覺不管是去景點還是商場都挺方便的，客房乾淨整潔，很温馨，像家一樣，很細節，很用心。更讚的是酒店的工作人員，不管什麼時候什麼地點碰見都很貼心，很禮貌，前台服務跟及時，提出的需求也都能迅速並且妥善地解決，這種無微不至的關懷讓我有種賓至如歸，像回家一樣。強烈推薦[月亮]

前台服務人員態度都非常好，又主動又熱情，還能幫忙解決小問題😁，房間裏面安靜整潔，送東西很及時，外賣有小機器人可以送上樓，很方便。離地鐵很近，不到五分鐘就到地鐵站。性價比很高，值得推薦！

這次出差來西安入住了這家福朋喜來登，很意外，雖然周邊都在開發中，但是臨近地鐵步行3分鐘，打車也很方便。剛好離參加會議的地方也很近，所以選擇了這家酒店，酒店剛好也有團隊入住，但是酒店工作人員的服務也沒有打折扣，依舊很貼心，房間衞生乾淨整潔，走廊遇到客房姐姐也都很有禮貌，早餐也很好吃，很不錯的一次入住體驗，下次有機會來西安，還會選擇入住的！ ！ ！

12月下旬的西安，數九寒天，房間竟然有蒼蠅，還在房間飛來飛去的，不時飛來趴在臉上，眼睛上。打電話給前台，過好長時間也沒人給個合理的解釋處理下。