Novotel Hotels & Resorts

總體還是相當不錯的，地段好到無敵，出門兩三百米就是鼓樓，到各個地方都很方便。鐘樓諾富特酒店應該是雅高和華住兩個集團都有控股，品質的話在所有諾富特之中已經算很不錯了，早餐不錯，東西不是特別多但是都是精緻和耐吃。酒店有免費洗衣房和下午茶，但是所謂的健身房真的就是兩台跑步機。服務總體不錯，而且水完全暢飲，冰箱裏的飲料也是免費的，就是有一個服務員在打電話詢問的時候態度不佳，一副傲慢的語氣讓人感到不舒服；還有一點要吐槽的是酒店外部正在施工，路況非常差，通向酒店大門的石板路支離破碎，到處都是灰塵，而且施工隊在晚上十一點多竟然還不收工……好在酒店的窗户隔音還算不錯

位置很好，就在鐘樓旁邊，每天路過都可以看到，離鼓樓、回民街都很近，坐地鐵也很方便，對面還有開元商場，買東西也方便。酒店很新，設施也很好，酒店工作人員也很nice，還有一衹小機器人，會自動搭乘電梯送貨上門，有點可愛。 早餐自助餐，品質還不錯，下午還有免費下午茶。 唯一不好的就是酒店周邊在大施工，外圍環境有點臟亂，白天施工聲音有點大，不過反正白天也都在外面玩，不影響，晚上睡覺的時候基本就不施工了。

服務挺好，早餐可以，免費瓶裝水無限暢飲，有停車場，位置很好，離地鐵口不遠（鼓樓地下通道六號出口出來一直走到案板街左轉就到了，機場大巴到鼓樓飯店非常方便）大堂有免費咖啡，免費下午茶也不錯。不方便的地方就是門前在修路。

這家酒店基本是我住過性價比最高沒有之一的酒店。地理位置沒得説，鐘樓地鐵200米，酒店本身就在一個商區周圍很熱鬧。酒店房間雖小但是五臟俱全，洗澡水很大浴室也不小，冰箱裏水和飲料免費。説酒店不好的你這價錢還要什麼自行車？酒店大堂有免費的咖啡味道很贊，還有免費的小點心和檸檬茶。下午還送下午茶，服務員的態度都是很好的，中秋還送了流心月餅，這樣的酒店我會推薦給我身邊的人，感謝諾富特在我這次旅行中的點睛。

I am extremely impressed and happy with alot of great things staying at Novotel Bell Tower Xian. 1.Awesome location, right outside is Zhonglou station and nearby is Bell tower, there are malls and many eateries nearby too, just need to use underpass to get to the malls. 2. very helpful and friendly service staffs and the cleaning staff. I noticed the cleaner has very good observation, for e.g. I didn't bring my toothpaste so I had to open 1 packet of toothbrush set just to use toothpaste, i went out for the day, my room was cleaned when I returned, I noticed the cleaners placed 2 pieces of mini toothpaste for me at the sink. :) 3. when I ordered delivery items from ********. the counter staff sent to my room using their robot, which is such a cute sight. 4. the breakfast spread are rather decent 5. Hotel is generous with drinking water, alot of hotels in China seemed to have a capped limit in providing drinking water bottles per room day. but this hotel really surprised me. 6. love the convenience of self service laundromat at the hotel too, really convenient for me. I would love to stay at this hotel should I travel to Xian again! thank you so much!

Very clean and spacious. Bell tower is just round the corner along with many eateries as well.

+ : - The location is great. - The bed is comfortable. So so : - Cleanliness. - Service.

Arrived late (wee hours) due to my flight and upon arriving in the hotel, was met by a very rude security who does not allow our cab to alight us beside the hotel but rather a distance. Found out that the security does not work for the hotel. Upon check in, the staff was rather impatient as it was the wee hours but they did service recovery very quickly. Very clean rooms and staff was exceptionally friendly helping with the navigation, especially Wison, who was so patient.

Good location near Metro station Zhonglou