Dataran Zhouggulou (pusat bandar) | 0.05km dari Intime Department Store (Xi'an Branch)
Great hotel in a great location! We were traveling here from Germany and were impressed by it all! Much is within walking distance and two metro stations are also within easy reach! The room was super nice, very clean and the staff had very nice! The people at reception in particular were always extremely helpful.
PPengguna Tetamu2024.09.26
Great hotel in a great location! We were traveling here from Germany and were impressed by it all! Much is within walking distance and two metro stations are also within easy reach! The room was super nice, very clean and the staff had very nice! The people at reception in particular were always extremely helpful.
Dataran Zhouggulou (pusat bandar) | 0.06km dari Intime Department Store (Xi'an Branch)
The Ji Hotel (Xi'an Bell Drum Towers) is an ideal spot for travelers wanting to discover the city. The Ji Hotel (Xi'an Bell Drum Towers) is an ideal choice for travelers who want to take in the sights and sounds of Xi'an. With Xi'an Railway Station just 4km away and Xi'an Xianyang International Airport only 36km away, transportation is very convenient. Just a short walk from Zhonglou Metro Station, traveling to most city destinations is a breeze. This hotel is located near many of Xi'an's attractions including Xi 'an City Wall, Xi'an Drum Tower and Xi'an Town's God Temple. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Xi'an hotel provides parking on site. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with friends.
PPengguna Tetamu2022.08.09
The location could not be better - right in the heart of the city, walking distance to many attractions, especially those you want to visit at night, and nearby a key metro station. The room was very comfortable and clean, with a well designed set up -- for this we had no complaints. Staff ignored my messages to the service WeChat though, then asked for a good review 🤣 Also noise from the street and other rooms was noticeable, but not too much of a problem. Bathroom on the first floor was very dirty, but the rest of the facilities were fine. We didn't have the breakfast. For us, the location was just so convenient, so for more budget conscious travellers like us, this hotel definitely served it's purpose. Recommend.
Dataran Zhouggulou (pusat bandar) | 0.15km dari Intime Department Store (Xi'an Branch)
The Jinmao Hotel Xi'an Donwtown provides a great place for travelers to relax after a busy day. Visitors to Xi'an will find that the Jinmao Hotel Xi'an Donwtown is a fantastic accommodation choice. With Xi'an Railway Station just 5km away and Xi'an Xianyang International Airport only 36km away, transportation is very convenient. In addition, Zhonglou Metro Station is just a short walk away. The nearby area boasts an abundance of attractions including Xi'an Beilin Museum, Gaojia Courtyard and Xi'an City Wall Ride. In their spare time, guests can explore the hotel's surroundings. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
PPengguna Tetamu2024.05.06
Mempunyai pengalaman menginap yang indah di sini -Semuanya sempurna. Lokasi sangat mudah dan jarak berjalan kaki ke beberapa tarikan.
Bagi pengembara Muslim, anda akan menemui Restoran Muslim betul-betul di seberang hotel yang dibuka kira-kira waktu makan tengah hari - dan jika anda mahukan lebih banyak variasi, daerah Muslim terletak sejauh 10 minit berjalan kaki.
Hotel ini tidak menyediakan makanan halal jadi anda mungkin bosan dengan makan telur rebus, salad, buah-buahan segar dan bijirin jika anda berada di sini selama beberapa hari Cadangan saya adalah untuk anda membungkus beberapa bahan makanan halal untuk menambah variasi: salad tuna, daging makan tengah hari dan lain-lain.
Juga memudahkan adalah ejen pelancongan di premis hotel. Hakikat bahawa mereka boleh berkomunikasi dalam bahasa Inggeris adalah satu kelebihan yang besar.
Suka kakitangan - semuanya sangat membantu dan sopan
Pasti akan datang lagi!
Cemerlang
3935 ulasan
4.6/5
Harga bermula
RM 211
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
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Dataran Zhouggulou (pusat bandar) | 0.22km dari Intime Department Store (Xi'an Branch)
The Shanxi Wenyuan Hotel (Shaanxi Wenyuan Dajiudian) is located in downtown Xi'an, within easy reach of the Drum Tower and Bell Tower. It is especially convenient to the city's Muslim quarter with a nightly street market located right outside.Rooms in this Xi'an hotel come completed with video-on-demand system and internet access.Diners will find both Chinese and Western dishes on the menu at the on-site dining outlets.Other facilities at guests' disposal include a business center and three variously-sized conference rooms.
AA NIZAR2024.08.16
The hotel is located in a really convenient location for travellers. It is located between the drum tower and Bell tower.. in addition, the Huimin Street ( food street ) is behind the hotel ( 2 minutes walk).
The staff at the hotel are really welcoming and kind-hearted, and help with anything you need during your stay.
The front desk staff speacilly (Mrs. Lei yu) is really hospitable and kind. her kindness and welcoming face made this trip a memorable trip.
The hotel rooms are hygienic and beautiful. the rooms are cleaned daily.. and the commodities ( for example, water bottels, tissue, comb, etc) are renewed every day.
Although i did not use some, every time the room is cleaned, the attended puts new ones... this really reflected the staff commitment to make your stay as comfortable as possible.
The hotel has an eating area, where breakfast is provided to the guests.. the food is tasty, and both Western and chinese dishes are available.
In the hotel lobby, there is a tour guide who can arrange for you to visit attractions in this beautiful city. The tour prices are cheap and the tours are really convenient. And they arranged for me an english speaking tour guide.
Overall, the hotel location, hotel staff, rooms, and services are excellent.. will recommend this place for anyone who wants to come to xi'an.
Dataran Zhouggulou (pusat bandar) | 0.33km dari Intime Department Store (Xi'an Branch)
The Holiday Inn Express Xi'an Bell Tower is an ideal spot for travelers wanting to discover the city. The Holiday Inn Express Xi'an Bell Tower offers a pleasant stay in Xi'an for those traveling for business or leisure. With Xi'an Railway Station just 5km away and Xi'an Xianyang International Airport only 38km away, transportation is very convenient. Just a short walk from Zhonglou Metro Station, traveling to most city destinations is a breeze. The nearby area boasts an abundance of attractions including Xi'an Bell Tower, Yongning Gate and Shuyuan Gate Culture Street. In their spare time, guests can explore the hotel's surroundings. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
EEmily F.2024.07.07
Wonderful stay! Rooms were comfortable and very clean. The front desk attendant who checked us in let us know that our original room (one large bed) could pick up noise from a nearby nightclub and offered to switch us to a room with two twin beds further away from the noise at no extra cost, which was appreciated. The free laundry machines/dryers were very convenient. The breakfast options were a bit sparse compared to other Holiday Inn Expresses I’ve stayed at in China, but there is still quite a bit of variety. The location of the hotel was great — very central and close to subway lines. Overall a very enjoyable experience!
Dataran Zhouggulou (pusat bandar) | 0.48km dari Intime Department Store (Xi'an Branch)
Desit Youth Park (Xi 'an Bell Tower Branch) is located in North Street, Subway station Line 2 Bell Tower Subway Station exit D, turn right about 100m. Xi 'an store has 400+ beds, double bed rooms and standard rooms, software and hardware level in line with international standards. The public space of more than 500 square meters, craft beer, coffee, movies, billiards, books, is an exclusive shared space for young people. In addition to location, facilities and friends-style service, we have a wealth of daily activities for our guests, from talk shows to werewolf killings to folk concerts, so that you can find other people and stop feeling alone. Xi 'an store is also the eighth store of backpack in ten years, in addition, we also have branches in Chongqing, Chengdu, Lijiang, Shangri-La and other places. To build a distant home for travelers is our persistent goal.
PPengguna Tetamu2024.07.16
A friend & I stayed in a private 2-bed room with private bath. The beds and pillows were excellent, & the room cooled quickly due to good air conditioning. It was July and hot outside. The hostel has a great laundry room, including detergent and dryers! There are many young people staying here, so the environment is fun and lively, with billiards, live music, & a bar for enjoying coffee, beer, or adult beverages. The breakfast (optional) was adequate but very simple. Since Xi'an is a great foodie destination, probably most guests don't eat in the hostel. Our Chinese language skill is very low, but the front desk was helpful and patient, even though the hostel was very, very busy. Oh, the location is perfect: next to the bell tower, super-close to the metro, and a short walk to the Muslim food streets.
Dataran Zhouggulou (pusat bandar) | 0.67km dari Intime Department Store (Xi'an Branch)
See Pu Baosu and never forget the original intention. What is the meaning of growth? Are you facing the world head-on with edges and thorns? Compromise against all unfairness and unspoken rules? Or go all the way to find the first touch? These fragmentary definitions seem insufficient to explain growth. These revitalized rooms seem to be looking for answers. Who doesn’t walk all the way, discard all the way, and then pick up all the way? I am reminded of a poem by Kahlil Gibran, which is suitable to be used here: Don’t forget why we set out just because we have gone too far.
PPengguna Tetamu2024.09.30
Room with 4 bunk beds shares 2 bathrooms / showers with another room, total 10 people.
Facilities were tidy and cleaned every day, laundry is possible 😊
However, the lobby was constantly full of smoke, so no place to hang out other than the room and the rooftop.
No activities are planned or proposed for travellers.
It’s in the Muslim quarter so you only get there by foot and have lots of restaurants around.
Dataran Zhouggulou (pusat bandar) | 1.44km dari Intime Department Store (Xi'an Branch)
We were very satisfied with our stay. The room is a good size and the bed is comfortable. We stayed on the 2nd floor with a window facing the street. Some street noise but not a problem at all for us. We didn't need the room to be cleaned daily and the cleaner checked in with us often in case we needed any extra like new towels and stuff. The location is a little further out from the Bell Tower also not a problem for us as we enjoyed the walk and the Metro Stop is really close by. If you intend to walk on Xi'An Ancient Wall. It's also right around the corner. you will start from the West Gate Tower Gate. Overall, we are very happy. Oh, extra points for the free laundry/dryer. Super helpful as we are on the road for a month. Staff were really friendly.
JJynaf2024.07.12
We were very satisfied with our stay. The room is a good size and the bed is comfortable. We stayed on the 2nd floor with a window facing the street. Some street noise but not a problem at all for us. We didn't need the room to be cleaned daily and the cleaner checked in with us often in case we needed any extra like new towels and stuff. The location is a little further out from the Bell Tower also not a problem for us as we enjoyed the walk and the Metro Stop is really close by. If you intend to walk on Xi'An Ancient Wall. It's also right around the corner. you will start from the West Gate Tower Gate. Overall, we are very happy. Oh, extra points for the free laundry/dryer. Super helpful as we are on the road for a month. Staff were really friendly.
Dataran Nanmen (pusat bandar) | 1.48km dari Intime Department Store (Xi'an Branch)
Wanda Moments, Xi'an Yongningmen is located at No. 89 Nanguanzheng Street, Beilin District, Xi 'an City. It is close to the famous Yongning Gate, adjacent to the Bell Tower, the Academy Gate, the Forest of Beilin Museum, and Hui Min Street. It is surrounded by large shopping malls, SKP, Hesheng Hui, Wangfujing department store.With convenient transportation and a unique location, it is your first choice for business and leisure travel.
The hotel features 148 guestrooms and suites with unique designs, as well as a complete set of multifunctional meeting rooms, a fitness center, a self-service laundry,WanVita-Cafe & Lounge, which consists of a coffee shop, a book store, offices and other social spaces. The hotel is dedicated to all its customers and strives to create a warm and comfortable place to enjoy a relaxing stay.
The hotel uses high-quality bathroom products that protect the environment. It uses a world-famous bedding brand for its large, comfortable mattresses. All rooms are equipped with a 50-inch smart TV, bringing you quality entertainment and allowing you to use your mobile phone for screen projection. A rainforest bath system and an intelligent toilet are just some of the amenities found in this hotel experience.
The "Wanda Club," our personal frequent visitor program, makes you feel superbly pampered while offering surprise bonus points. "Enjoy the Moments" at Wanda Moments, Xi'an Yongningmen provides you with a "Sweet" "Social" "Stylish" "Smart" extraordinary sojourn experience.
Lihat semua Hotel berhampiran Intime Department Store (Xi'an Branch)
Pilihan Hotel Xi'an Yang Menarik untuk Anda
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No.1
4.6/5
2728 ulasan
Feeling Hotel
Dataran Zhouggulou (pusat bandar), Xi'an | 0.67KM dari Intime Department Store (Xi'an Branch)
"Kemudahan yang bagus""Penyambut tetamu yang peramah"
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No.2
4.4/5
734 ulasan
Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)
Dataran Zhouggulou (pusat bandar), Xi'an | 0.82KM dari Intime Department Store (Xi'an Branch)
"Penyambut tetamu yang peramah""Lokasi strategik"
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No.3
4.7/5
3533 ulasan
EASTERN HOUSE
Dataran Zhouggulou (pusat bandar), Xi'an | 0.37KM dari Intime Department Store (Xi'an Branch)
"Sarapan pagi yang lazat""Penyambut tetamu yang peramah"
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No.4
4.8/5
964 ulasan
Ibis Hotel (Xi'an Bell and Drum Tower Huimin Street Branch)
Dataran Zhouggulou (pusat bandar), Xi'an | 0.56KM dari Intime Department Store (Xi'an Branch)
"Lokasi yang baik""Penyambut tetamu yang peramah"
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No.5
4.8/5
585 ulasan
Honglu Garden Hotel (Xi'an Zhonggulou Huimin Street Branch)
Dataran Zhouggulou (pusat bandar), Xi'an | 0.94KM dari Intime Department Store (Xi'an Branch)
"Penyambut tetamu yang peramah""Pelbagai pilihan tempat makan"
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No.6
4.8/5
1874 ulasan
Hampton by Hilton Xi‘an South Gate City Wall
Dataran Nanmen (pusat bandar), Xi'an | 0.96KM dari Intime Department Store (Xi'an Branch)
"Penyambut tetamu yang peramah""Sarapan pagi yang lazat"
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No.7
4.7/5
4202 ulasan
OrangeHao Hotel
Dataran Nanmen (pusat bandar), Xi'an | 1.05KM dari Intime Department Store (Xi'an Branch)
"Lokasi strategik""Lokasi yang baik"
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No.8
4.7/5
452 ulasan
Top Yue Homestay
Dataran Zhouggulou (pusat bandar), Xi'an | 0.74KM dari Intime Department Store (Xi'an Branch)
"Lokasi strategik""Sarapan pagi yang lazat"
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No.9
4.7/5
1390 ulasan
Campanile Hotel (Xi'an Bell Tower Huimin Street)
Dataran Zhouggulou (pusat bandar), Xi'an | 0.14KM dari Intime Department Store (Xi'an Branch)
"Lokasi strategik""Lokasi yang baik"
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No.10
4.8/5
2569 ulasan
Lestie Hotel (Xi'an Bell and Drum Tower South Gate Branch)
Dataran Zhouggulou (pusat bandar), Xi'an | 0.24KM dari Intime Department Store (Xi'an Branch)
"Sarapan pagi yang lazat""Minum petang yang lazat"
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4.9/5
Terbaik
PPengguna TetamuFor a European, the most amazing hotel in China ♥️♥️♥️! By far such unparalleled sophistication with incredible smart and nice staff. Especially the gentleman who helps with the luggage and stands at the entrance with the traditional outfit did an amazing job, always thinking 3 steps ahead with whatever you need. He went out of his way to help with translation, organising and any questions I had. He was more supportive than the front desk. A great thank you also to Sunny! Without her, i would have struggled. She helped me with any room services I needed and always answered immediately. What an amazing hotel, beautiful designed rooms, delicious breakfast! Afterwards you will struggle to find a place like this anywhere else in China
PPengguna TetamuA unique and beautiful hotel situated in a lively neighbourhood with plenty of amazing restaurants nearby. Easy to walk from the metro station but do note it's a bit further of a walk - around 8 minutes. The hotel isn't as central as others when travelling to Terracotta warriors/the goose pagoda/clock tower, however we taxi'ed to the locations easily and I would gladly come back to the same neighbourhood as we loved the vibe. The rooms were immaculate, clean, designed well and very tech savvy with automated buttons for everything, including a wireless charger on each beside table and a toilet that self flushed. We were fortunate enough to be upgraded to a bigger room for our anniversary and both the room size and showers were spacious. Staff were very friendly and professional, an overall amazing experience and deserves the high ratings from other guests, would recommend to friends and family :)
GgraceThe two stars on service, one for concierge one for the hotel bar’s waitress (Rose 游娜,a trainee but who offered us excellent service , made up for other issue we felt being unfairly treated).
The itself, being a historical building and all, looks magnificent. Even though the decor may seem dated, but inside our room was comfortable, and cosy, we got nothing to complain.
Concierge would accept our deliveries and helped with luggage and all, again, nothing to complain.
BUT, on the second day, the hotel housekeeping mistakenly took a huge bagful of our travel stuff ( including snacks, mini packed laundry detergents, biscuits, fruits, alcohol wipes , packed tissues etc), they simply throw away as garbage. We deliberately left it in a corner so it WONT be mistaken as rubbish. We did NOT leave it next to the bin, and we HAVE already taken out our takeaway boxes.
Because we did not at all expect this to happen at a five star hotel , we did not realise it was missing until the next morning when we were getting ready to leave for train station. At this point, when we called, the hotel told us, housekeeping merely thrown out two EMPTY takeaway boxes, that was NOT true! They could confirm it from surveillance camera that it’s s about heavy yellow bag been taken out instead of two empty takeaway boxes.
Yes, perhaps it’s not valuable, it’s not a gold chain or a camera, but it’s something very handy to our long journey , and their initial response was not acceptable. We are also not sure what other small things we have left inside the bag ( Because we didn’t think someone will throw it out!!!!).
It was obvious it’s not a bag of garbage, if they were not sure why not keep it until we are back and ask? In all the years staying in any international five star hotel chains, we’ve never had to deal with such situation …
And one more thing, made us uncomfortable, was before we depart we decided to have a drink in the hotel bar. I asked the bar staff for two Proseccos, she replied if it’s the bubbly free drink being offer upon check in. I spent about 60rmb for two sips, and only to find out it was offer for free which we never been offered upon our arrival ( was nobody else just us two on the arrival night).
However. After hearing my complain, the bar staff Rose was very thoughtful gave me a second pour, I still paid, but at least feeling not as mistreated. Perhaps this just the final straw on the pile.
On check out, the front desk staffs were busy, no one asked how was our stay , so I did not tell them our experience as above, I had only this one chanel to let out.
Legend, not so legend.
传奇酒店让我期待已久,毕竟全球六家,而且在西安的历史建筑内,所以完全没有考虑其他酒店,哪怕我本身几乎不住索菲特,也没有用过accor的loyalty program。
酒店所在建筑的确很棒,我很喜欢,里面的设施也都达到需求。礼宾部前台都很有礼貌,让人觉得很帮助。但是我遇到了两件事,让我觉得以后恐怕不会回来。
1,我们有一个旅途中用的袋子(黄色**超市袋,里面是一个大的绿色纸袋,因为**袋子不怕脏放在火车站火车上地上都不担心弄脏,到家了直接拿下来丢掉即可)。里面放了各种小零食,全部可以肉眼看到没有拆开,还有路上用的小包纸巾,ole买的小包酒精湿纸巾,还有小号垃圾袋,以及旅行装洗洁精等。我们把它放在书桌边上的一个墙角,特地放得离垃圾桶区域远一些(房间也没有很多空间放东西我们也不能当路中间)。在我们用完了外卖以及快递后,按照酒店茶几上放的小牌子的要求,打电话请客房部也来收走了。我们理解古建筑立面万一染上污渍会比较难清理。
结果我们离开了一个白天,回来也没特意检查,毕竟这是我们住的地方,我也不想一天到晚防贼一样,也没有对自己的物品拍照。到了第二天我们准备收拾东西离开酒店了,发现这个袋子不见了,这是一个至少有8-10斤左右的袋子,不会轻易错过,于是我们致电酒店管家,在插叙后,告知的确丢掉,但就是一包里面两个空外卖盒… 这是让我最生气和不愿意接受的部分,不小心处理了,不能理解也得理解,但是总不能说瞎话,cctv调出来,我来看看这位清理人员拎出来的是什么东西??? 随便看一眼就看到里面的东西都是没有吃过没有用过,就算不确定我也能理解,为什么不放半天等客人回来了确认一下?这里面没有任何异味和汁水,存放一下并不会妨碍你们的酒店。或许对酒店来说,都是些不值钱的东西,没了就没了,有什么好抱怨的,但是将心比心,东西的价值很多时候不在意实际价钱的高低。我们在外面旅行,这些东西是我们的需求,不是钱能买的。
第二个点,我们在离店前,去酒店的酒吧喝一杯,我问吧台服务员点起泡酒(之前我在房间点过,意大利起泡酒),她问我是不是入住时候免费送的起泡酒,我当时就愣了,入住的时候,没有任何人offer我们任何到店饮品。而且到店时就我们俩没有别的客人(所以不是因为太忙)。我拿着一小杯我要付钱别人免费的起泡酒加上被丢了东西,心里不是滋味,不患寡而患不均。是,说我小气,60多一杯的酒在这儿**… 我朋友点了个咖啡,我看到旁边来了另外两个客人,其中一位和一个服务员说,我上次来你们也送的哦,别忘了哦,服务员轻声说知道知道。之间随她的咖啡一起来的,是一份曲奇饼干… 看这个我们桌上孤零零的饮品,心里又是一根稻草压上去。
可能吧台一位员工看到了这个问题,她还是个实习生,也知道了我关于免费不免费起泡酒的不满,于是主动给我续了一杯酒,还拿了饼干(虽然我们也没有吃)、但是心里好受了很多。人真是奇怪的动物(我自己),确实这些都是小东西小细节不值钱可能,但是感觉不公平那就像损失了一个亿,同样是客人为什么没有标准化的服务流程,需要客人去“哭奶喝”,… 逼着大家小气。我不知道这个酒店开了多少时间,但是与传奇这个品牌相比,远远还做的不够。希望传奇品牌有的不紧是历史人物们踏足过的辉煌, 更能够创造属于自己新的传奇。
TTinaMThis is a lovely hotel with kind, welcoming staff. I read some reviews saying the rooms are very old etc, but I don't see how that makes this hotel any less great - the rooms are still clean and well maintained. I arrived in Xi'an after 48 hours of hectic traveling due to a missed train, and the staff at Meihao Hotel were very welcoming, were happy to use translation apps to communicate with me. The room was large, with a view of the neighbourhood outside (mostly just traffic jams haha, but that's Xi'an). The location may not be super ideal for some as it isn't in the city centre, but honestly it was no inconvenience at all, as the nearest subway station is a brisk walk away -- about 5-7 minutes. If you're arriving by train and carrying a lot of heavy luggage, then yes, coming via subway might be a bit of a challenge (but not impossible!)
The housekeeping staff especially were very warm and kind. Thank you for always brightening my day when I walked by you all.
A few hours after I checked in, a lovely staff member knocked on my door and offered me a small bowl of soup. I was very confused as I hadn't ordered anything, but upon seeing other guests were receiving this too, I gladly accepted. It was such an unexpected, kind gesture -- this hotel truly knows how to make one feel welcome.
I fell ill on the second day of my stay, and thankfully the room was so comfortable, I could recuperate well. My only complaint is that the bedsheets, comforter, pillowcases etc -- all the bedding essentially smells of cigarette smoke. I could also smell cigarette smoke from beyond my room's door at night. This was despite there being a clear sign in the room saying smoking was not allowed inside. Though this is certainly not something you can fault hotel staff for (if guests are adamant to smoke inside, what can housekeeping possibly do?), I just thought I would mention this for any other guests who might be very sensitive to the smell, perhaps you could request staff to rewash the bedding until the smoke smell is entirely gone.
After checking out, I also noticed there were some freebies that were part of my booking that I unfortunately missed out on :( There was meant to be welcome fruit, afternoon tea for two and a midnight snack, which I would have loved to try. There was no welcome fruit offered, but I did receive some refreshing juice when I arrived to check in -- it was a hot day and I was grateful for the welcome drink. For the other stuff, as I didn't realise it was part of the booking perks, I never asked, and consequently seem to have missed out.
I also want to say that aside from the rooms, the lobby area is quite lovely -- very tastefully decorated, peaceful, and I even saw they had some free coffee out for guests! I only noticed this when I was checking out though, and my taxi was already on the way to pick me up, so I could not indulge. Maybe it would be helpful if the reception staff could share all this info with guests when they check in, especially with the foreign guests who are already a bit confused and trying to get their bearings ^-^ Just a suggestion! Thank you for a nice stay. I will definitely be back again soon.
YYWWe had a very pleasant stay at Novotel.
The location was fantastic with easy access to the MRT and also to the key sights!
While we had a small encounter with one of the front desk staff on the morning when we had to go off early on a day trip to Luoyang, the staff have been hospitable and would go out of their way to help us.
We are particularly happy with the lady in the restaurant and the staff within the restaurant. Always ready with a smile!
Would like to give an excellent review for 小任, the housekeeping staff who cleaned our rooms daily! There was an evening when we returned to find that she had taken the initiative to wash my socks for me. I was pleasantly shocked by the gesture! There was no need for her to do so, yet, she went out of her way to make us feel at home!
Thank you Novotel! We would definitely choose to stay with you again!
TTriciaaaaaaMy husband and I stayed in this hotel for three nights. We booked a standard room which was very affordable, and the hotel is located in the city centre, great location! There is a subway station just right next to the hotel so that’s very convenient as traffic in Xi’an is terrible!
Upon check-in, a member of staff helped us and he was very friendly, he spoke English very well and that was helpful for us. Apparently the room that booked isn’t available so they upgraded us to a suite which was sweet! The room was humongous! It was very fancy, however I think the hotel is quite old, and some interior needs changing. We had a massive bed, maybe a California king bed? Very comfy bed!
We had afternoon tea for two and a happy hour in the evening. (Not our favourite but it was a good deal).
The gym was good too, they have some basic equipment and we were happy with it. The swimming pool was full of children so we didn’t use it, as we wanted peace and quiet.
This is the most exciting part! On our final night, we got back quite late from exploring Xi’an and when we entered our room, it was pretty dark. No electricity. 🤣 I was super exhausted and I wanted to have a bath and just relax. But no can do. We had to go downstairs and update staff about the situation. We were told to wait downstairs, they gave us some water and we sat for about 15 minutes or so. And then a staff came to see us with a new set of key cards. She apologized to us for the inconvenience, like many times! We told her it wasn’t their fault but I think they really need some renovation haha (I didn’t say that to her), so she said we will be moved to a different room, from 20th floor to 28th floor. It sounded like we just got upgraded again! Haha. So we headed up to our new room, I opened the doors and wow! It was a 2-floor suite! It was amazing! I wanted to live in it haha. We were very exhausted and tired but it was a very sweet experience to have! My favourite was the bathroom as we had double sinks! (Yup that’s my thing)
Overall, our stay in this hotel has been amazing. (Apart from the electricity problem)
We liked the staff best, they were very helpful and kind to us. Everyone who worked in this hotel has been superb! And lastly, the manager gave us 20% discount as a compensation for the electricity incident. I would recommend this hotel to others due to its great location and incredibly helpful staff.
LLiza HaronThis has got to be the cleanest and most comfortable hostel i have ever stayed in during my travels in China, with great views of the city since it's on the 21st floor, located right next to the metro surrounded by malls and restaurants. The host was very friendly, helpful and speaks pretty good English. The staff were nice as well. Although there was a minor setback during my stay, it was quickly resolved with mutual understanding. Overall, i had a very pleasant stay. I would definitely recommend anyone visiting Xian to choose Tiny Spot Youth Hostel.
YYCLIEWFantastic hotel stay with the good service from the front office staff. They provide all the information on the food, places of interest, they even follow up on the information provided.
Breakfast was very sumptuous with a good variety, especially for the lady preparing the fried eggs and noodles.
Rooms are clean and very comfortable to sleep in.
A hotel that I will come to stay in should I visit Xi'an again.
TTimurTravelledThe hotel is a little bit hard to find and is down a spooky alley, but otherwise it is quite a great hotel for the price. The staff was very friendly and helpful with everything!
Soalan Lazim Tentang Intime Department Store (Xi'an Branch)
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