Hotel berhampiran Shaanxi Nature Museum, Xi'an

Great hotel, highly recommended. Super friendly and helpful staff, they assist me on package delivery and getting to places. Great location walking distance to Giant Wild Goose Pagoda, Datang Everbright city, Sega mall, subway station and museum. Many eatery around too. Will book again next time.

wonderful，excellent，amazing，nice，terrific，perfect，satisfaction，flawless，completely success，comfortable，consolation，approval，warmly welcomed，plush，good，inspiration，morning sunshine，soft moonlight。 my heart is completely consulated with your familiar comfortable breeze smile。 light and call！ sincerely thanks for 郑睿清 屈经理 景月娜 安宇阳 宫成 苟欣雨 李经理 etc. ……

酒店口碑不錯，周圍的朋友推薦了很多次，房間確實和其他酒店比較比較寬敞，特別是服務讓人很暖心，前台有個小姑娘劉江山，特別有親和力，辦理入住的時候隨口説了一句感覺很乾燥，小姑娘馬上安排了加濕器，還給我們安排了水果，不愧是五星級的服務. 周圍的景點小吃也都給我們介紹的非常全面. 點贊👍.聽説已經開業8年了，設施保持的相對來説也不錯，馬桶有點老，空調再智能一些就會更好.

Our experience at the hotel was very satisfactory and especially the comfort. We had a photography session offered by the hotel. The photography session went really well with a very helpful team who listened to our expectations. The photos are very professional. The photographer was kind. The photo editing team knew how to make us happy. A big thank you to the team of photographers that I highly recommend and especially the hotel for the welcome and hospitality. This stay will be unforgettable for us because we were like on a cloud. We recommend it 100% for the passage to Xi'an there is no better!

Our stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable. What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk team and to Xiao Wang, who assisted us throughout our stay. The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture). The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable. Highly recommend this hotel for anyone visiting Xi’an!

The hotel's location is very convenient, with complete amenities nearby, the rooms are comfortable and cozy, and the staff are very warm and attentive, with excellent service attitude. I truly feel that this is a good hotel worth trusting! From the moment I stepped into the Great Tang, I could feel its high quality and professional service. The rooms are spacious and bright, and the beds are super comfortable. The facilities are complete. The front desk staff are warm and courteous, and are always able to meet my needs in the first place. The accommodation experience here is excellent, highly recommended!

One of the best hotels we've stayed in during our two week holiday in Qinghai/Gansu provinces. Beautifully furnished with extremely comfortable bedding. Most importantly, they have heating and air conditioning. One issue is the windows do not close tightly, you can hear traffic sounds from the road below. Reception staff get mixed reviews. Most are friendly and helpful but there are a few ladies who were very unpleasant. When I asked for creamer for the complimentary coffee in the lobby, it was rudely handled with a shitty face. The night shift staff does not even greet you when you come in. The best crew is actually the breakfast ladies and housekeeping. Location is ideal, a 5 minutes walk from a mall and the subway to line 5. 20 minutes walk to Xi'an museum and mini goose pagoda park.

The service at this hotel was great. The staff working there is verg helpful at any moment of the day. There’s also a cafe that’s part of the hotel with great coffee and pastries. We enjoyed our stay even more because of the hotel. The location is also very convenient. It’s near the metro and busstation so getting to the further destinations is very easy. The hotel is also very suitable if you have some work to do as the cafe part is very quiet and accessible for everyone. would definitely book it again when i visit xi’an in the future :)

I recently stayed at Yunhe Yebo Hotel, booked through Trip.com, and it has easily become one of the most remarkable hotel experiences I've ever had. This 4-star hotel offers unparalleled service and cost performance value, surpassing even some of the 5-star hotels I've stayed in across 15+ countries. From the thoughtful touches like the daily replenished welcome fruits to the ferry service, every detail reflects their commitment to guest satisfaction. But what truly sets this hotel apart is its people—especially the exceptional receptionist, Shujie (舒洁). An hour before I was scheduled to leave for the airport via the ferry service, I decided on a last-minute cab ride to savor one more taste of Xi'an. Unfortunately, I misplaced my work phone in the taxi (DiDi), which could have resulted in a nightmare of police reports and stressful explanations to my employer. To make matters worse, I had no local mainland contact number to reach the driver directly. Enter Shujie. With only 10 minutes before our departure, she sprang into action, bridging the communication gap between us and the driver through the ride-hailing platform's customer service. She persisted despite the complexity of the situation, calmly navigating through endless explanations to the service representatives. Shujie didn’t just stop there—she went above and beyond, exploring options to have the phone delivered to the airport or couriered to my destination if needed. Thanks to her persistence, genuine care, and determination, I am happily writing this review today, with my work phone safely returned. Shujie exemplifies the kind of service that transforms a stressful crisis into a positive, memorable experience. If Yunhe Yebo Hotel has locations in other cities I visit, I wouldn’t hesitate to book with them again. This is a place where the staff genuinely cares about their guests, and their actions reflect it in every way. Highly recommend! 我最近通过Trip.com预订了云和夜泊酒店的住宿，这次体验毫无疑问成为了我最难忘的一次酒店体验之一。这家四星级酒店的服务和性价比令人惊艳，甚至超过了我在15多个国家入住过的一些五星级或超五星级酒店。 从每天补充的欢迎水果到渡船服务，酒店的每一个细节都体现了对客人的周到关怀。但真正让这家酒店脱颖而出的，是他们的服务团队，特别是接待员舒洁的卓越表现。 在我准备搭乘酒店渡船前往机场的一个小时前，我为了不留遗憾，决定打车去一家餐厅再品尝一次西安的美食。不幸的是，我把工作手机落在了出租车（滴滴）上。这几乎意味着我需要提交至少两份警察报告，还得向老板解释为何会有几天无法联系的状况，更别提重新激活备用手机所需的时间了。雪上加霜的是，由于我没有本地大陆的联系电话，无法直接联系到司机。 这时候，舒洁挺身而出。在听到我的困境后，她迅速采取行动，通过滴滴的客服帮助我们与司机建立了联系。在离开酒店前往机场仅剩10分钟的情况下，她冷静高效地与客服进行了多次沟通，耐心地解释了我们的情况。而且，她的努力并没有止步于此——她甚至主动帮助安排司机将手机送到机场，或者在无法实现的情况下寄送到我们的目的地。 正是因为她的坚持、真诚的关怀和决心，我才能在此愉快地撰写这篇评论，并且手机也已经顺利找回。舒洁的服务堪称典范，她把一次潜在的危机变成了令人感动的美好回忆。 如果我去其他城市旅行时有云和夜泊酒店的分店，这将是我唯一的选择。这是一家真正关心客人的酒店，他们用实际行动展现了这一点。强烈推荐！

We had a lovely stay at OrangeHao Hotel in Xi’an with our family, booking three rooms. The hotel provided a comfortable and welcoming environment, making our trip truly enjoyable. The rooms were clean and well-maintained, and the staff stood out with their friendly and helpful attitude, always ready to assist with any requests. However, a small note of caution: the hotel’s address on Google Maps is inaccurate, so be sure to double-check the location before heading over. Overall, we were very pleased with our experience and would recommend this hotel to anyone visiting Xi’an. Thank you for the excellent service!