Hotel berhampiran White Deer Plain, Xi＇an

月中去體驗的，月底補作業。 滿分好評沒説的，白鹿原上的度假型酒店，總共特色房加起來22間，建築優美，位置優越，適合情侶打卡遊玩兒。 房間面積很大，還有超大飄窗，屋頂有天窗可以觀星，雖然我們去的時候當晚沒什麼✨。温泉沒人泡，完全是包場，舒適值點滿。 服務更是可圈可點，謝謝管家亞萍在晚上還提供熱牛奶，泡完温泉睡前喝牛奶好幸福，當晚挺冷的，不想出門，僅着工服的亞萍還送牛奶過來，這份心意令人感動。同時謝謝管家小玲，你們的服務是我在西安酒店見過最好的。 早餐不是自助而是套餐，但是也足夠兩個人吃的了，挺豐盛的。 已經在計劃再去一次了哈哈😆

多次入住這家酒店了，酒店距離白鹿倉景區不到100米，房間各種設施都很齊全很新，房間的衞生打掃的很乾凈，熱水24小時供應。老闆娘人美心善，服務態度超級好，非常熱情，而且門口有免費停車位，解決了景區停車難的大問題，一樓還有超市，日常生活用品應有盡有，如果有想去白鹿原玩的朋友，強烈推薦這個酒店！

叔叔阿姨挺熱情的，房間很不錯，下次還會來這邊的

酒店附近有核酸點，老闆熱情周到，感覺這家酒店是這條街最好的酒店，所以再次預定了，以後過來，還要預定這裏！祝老闆生意興隆！🥰

乾淨衞生，下次還會預訂！

Opened in 2022, the Xi'an Suyuan Yajujusu is a great accommodation choice in Xi'an.The hotel is 19km from Xi'an Railway Station and 54km from Xi'an Xianyang International Airport. Seeing Xi'an's sights from this hotel is easy with Bailuyuan Ski Resort, Jingyugou Scenic Resort, Xi'an and Bailuyuan·Bailucang Scenic Area all close by.After a long day of sightseeing, guests can retire to the comfort of the hotel.

Lokasi sangat baik, hanya bersebelahan dengan menara jam, anda boleh melihatnya setiap hari apabila anda lalu. Ia sangat dekat dengan Menara Drum dan Jalan Muslim. Ia juga sangat mudah untuk menaiki kereta api bawah tanah. Terdapat juga Pusat Beli-belah Kaiyuan di seberang, yang juga mudah untuk membeli-belah. Hotel ini sangat baru, kemudahan juga sangat baik, kakitangan hotel juga sangat baik, terdapat robot kecil, secara automatik akan menaiki lif ke pintu, comel sedikit. Bufet sarapan pagi adalah berkualiti, dan terdapat minum petang percuma pada sebelah petang. Satu-satunya kelemahan ialah kawasan sekitar hotel sedang dalam pembinaan. Persekitaran sekeliling agak kucar-kacir dan bunyi pembinaan agak kuat pada waktu siang, tetapi bagaimanapun, saya bermain di luar pada waktu siang. Ia tidak menjejaskannya. Pada asasnya, pembinaan tidak dilakukan pada waktu malam.

Saya sangat menyukai bilik itu, lokasinya cukup mudah, penyambut tetamu berbahasa Inggeris sangat sopan dan membantu. Hari pertama saya menghadapi masalah dengan AC tetapi saya memberitahunya kepada kaunter penyambut tetamu dan tuan datang dan menyelesaikannya, juga sebagai permintaan maaf mereka melayan saya dengan secawan kopi yang besar dan enak ☕️

Staff was very cooperative and location is good

I never spent more than 1min to write a review but this time I will write a very long one. A good one. From my 10 years travelling in China, this is the first time I gave a hotel Full marks! And it is not just from me, even my children gave the hotel full marks! We are very satisfied with our stay in the hotel because the Service offered by the staff (especially the ladies at the Reception) is the best we ever have. You can have the most luxurious fittings, but if there is no good service staff, the hotel simply has no soul. This hotel has the soul - I congratulate Mercure for having such excellent staff in this hotel. We checked in at around 3.30pm on 9 November and from there, we can already feel the service offered by a group of ladies (led by 琴姐 OR琪姐 - forgot her name). The room was not ready and during the 30mins wait, the Receptionists offered us drinks and pastries to keep us occupied. And given that the weather is cold, they offered us warm water instead of normal room temperature water. One lady was also helpful to offer us breakfast at a discount. The room was very well kept, TV is very huge size (probably 85”) and every day housekeeping is tip top. Everywhere we move around in the hotel, we were greeted by the staff. When we have issues and seek help from the staff, you can feel that they are genuinely helping to find a solution and thinking from your situation (rather than just give a mechanical answer and brush you off). The best part is even the Housekeeping aunties will ask you to wear more clothing to keep warm because the weather turns cold (it was Xian first snow). So thoughtful! Even the laundry room has bottled water and TV program you can watch while waiting for your laundry to dry. Throughout the stay, we felt like we are at home! It is also centrally located with many eateries and shops nearby. The MRT exit B is just 20m away from the hotel. Macdonald is right beside. The only shortcoming is the toilet - there is no separation curtain or door between the shower area and toilet. As a result, water from the shower head will splash onto the toilet and the floor become very wet. This can be very dangerous for old people or children. The hotel may want to look into this. Overall, this is best hotel we had stayed in and the hotel that makes us feel like home in our 12 days trip across China. Well done to the team at Mercure XiAn Bell Tower! We will stay here again when we come back to XiAn. 我从来没有花超过1分钟的时间替酒店写评论，但这次我会写一篇很长的评论。一个赞许酒店的评论。 在我在中国旅行的10年里，这是我第一次给酒店打满分！而且不仅仅是我，甚至我的孩子也给酒店打了满分！我们对美居酒店的住宿非常满意，因为工作人员（特别是接待处的女士们）提供的服务是我们有史以来最好的。一家酒店可以拥有最豪华的配件，但如果没有好的服务人员酒店就等于没有灵魂。这家酒店有灵魂 - 我祝贺美居酒店拥有如此优秀的员工。