Ulasan Hampton by Hilton Xiamen Cross-Strait Financial Center

Jawapan daripada Pihak Penginapan: 尊敬的客人：非常感謝您選擇下榻我們酒店，並抽出寶貴時間分享您的入住體驗！得知您對房間的寬敞漂亮以及豐富多樣的美食感到滿意，我們由衷高興。關於餐食供應在關門前半小時不再補充的問題，我們已記錄在案，後續會和餐飲團隊商討優化方案，根據實際用餐人數靈活調整補充頻率，儘量避免給客人帶來不便。對於空調關閉以及接待員英語溝通方面的不足，我們向您致以誠摯歉意。我們會完善相關流程，確保客人入住期間的舒適體驗。針對員工英語水平，我們已安排專項培訓課程，提升整體英語溝通能力，為來自不同地區的客人提供更順暢的交流服務。能成為您首次廈門之行美好回憶的一部分，我們深感榮幸。期待再次為您服務，相信下次定會為您帶來更加完美的體驗！

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for choosing Hilton Happiness Inn Xiamen Cross-strait Financial Center and giving our staff the recognition of service. We are excited to see your praise! To provide the best service to every guest is our aim, we look forward to your visit again, I wish you a happy life!

Jawapan daripada Pihak Penginapan: Dear guest,We are truly delighted to hear that your stay with us lived up to the quality standards associated with the Hampton Inn brand.Your kind words about our front desk staff, especially Xiao Li, have been received with great pride. We will be sure to recognize Xiao Li for this outstanding effort.Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you back to our hotel in the future.

Jawapan daripada Pihak Penginapan: Dear guest，We sincerely apologize for the distress and disappointment you experienced during your stay with us. Your feedback has been received with great concern, and we are deeply regretful that our front desk staff failed to assist you when you needed help purchasing medicine. This is not in line with the high - level service we aim to provide, and we are taking immediate steps to address this training gap within our team.We also understand your disappointment regarding the lack of an in - house restaurant. While this is a current limitation, we are constantly evaluating ways to enhance our facilities and services to better meet the needs of our guests.Your experience as an overseas visitor in pain is particularly disheartening to us. We should have done more to support you during this difficult time. We would like to offer you a gesture of goodwill, such as a discount on a future stay (should you be willing to give us another chance) or a voucher for our partner restaurants in the area.We hope that you will consider giving our brand another opportunity in the future, as we are committed to making significant improvements to ensure a much better experience for all our guests.

Jawapan daripada Pihak Penginapan: Dear friends, I am very sorry that I did not bring you a perfect stay experience, your opinion is very important to us! Sorry again for not bringing you a perfect stay experience! If you need, you can contact me at the front desk at any time, I will be ready to serve you！

Jawapan daripada Pihak Penginapan: 親愛的賓客，感謝您抽空評價，酒店的可移動辦公桌搭配人體工學椅，為您提供超越期待的舒適辦公環境，更有世界一流品牌衞浴設備與美國護膚領域殿堂級醫學品牌“Peter Thomas Roth”洗浴用品，打造專屬的“希爾頓歡朋沐浴體驗”！“友善，可靠，關懷，周全”是歡朋提供給每一位客人的真情服務！期待在不就的將來能與您再聚兩岸金融中心希爾頓歡朋！祝您生活愉快

Jawapan daripada Pihak Penginapan: Dear guest,!!thank you for your love of breakfast and your satisfaction with the cleanliness of the room,We look forward to your next visit and let us serve you again..

Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for staying at Hilton Joy Inn, Cross-strait Financial Center! Each city will always have a reason to miss, each season has our difficult scenery, each hotel has its own sweet and warm memories, can get your praise, small friend heart is very happy, all staff look forward to your visit again!

Jawapan daripada Pihak Penginapan: 親愛的賓客您好！感謝您在眾多酒店中選擇兩岸金融中心希爾頓歡朋酒店！也感謝您如此簡潔大方又高度的評價！前台同事們收到！我們會繼續保持熱情，期待下次給您提供更周到的服務！------------期待您再次光臨的歡小朋

Jawapan daripada Pihak Penginapan: Dear guest, hello!, Thank you for taking the time to evaluate! The hotel's movable desk paired with ergonomic chairs provides you with a comfortable working environment that surpasses expectations, as well as world-class brand bathroom equipment and American medical brand "Peter Thomas Roth" shower products in the field of skincare, creating an exclusive "Hilton Friends Shower Experience"! Friendly, reliable, caring, and comprehensive "is the sincere service provided by Huanpeng to every guest! Looking forward to reuniting with you in the near future at Hilton, the financial center of both sides of the Taiwan Strait! Wishing you a pleasant life！

Jawapan daripada Pihak Penginapan: Hello dear Ctrip guest! Thank you for staying at the Hampton by Hilton, a financial center on both sides of the Taiwan Straits in Xiamen. Think what you want and provide you with unexpected surprises! I am honored that the service provided by our partner can help you! Unfortunately, I didn't receive your five-star recognition, and my heart is still very frustrated! Looking forward to meeting you again, we will continue to provide you with comprehensive services! Wishing you a happy life!

Jawapan daripada Pihak Penginapan: 親愛的攜程貴賓您好！感謝您入住廈門兩岸金融中心希爾頓歡朋酒店，小朋能得到您的厚愛是小朋的榮幸呢，沒有得到貴賓的5分好評是我們的失誤，小朋會盡快的做出調整，在您的建議和意見中成長，希望不影響您接下來的旅途！小朋期待下次與您再相遇，共同見證我們的成長，祝您旅途愉快

Jawapan daripada Pihak Penginapan: 尊敬的賓客您好！我們懷着萬分愧疚與誠摯歉意，就您入住期間的不愉快經歷向您致以最衷心的道歉。1. 關於親子房小童早餐的問題，我們在此向您鄭重説明，酒店對於1 米 4 以下小童享用早餐免費（親子房小朋友們衹要未超過收費標準都是正常免費用餐）2.關於房間床品，我們一直遵循一客一換的標準操作流程，小童沙發床日常摺疊起來的，使用時打開有褶皺屬於正常現象。3.關於您反饋的被子未及時配送問題，我們將加強員工培訓做好交班工作，避免下次再出現。前台今天凌晨1:50接到攜程客服反饋後提出給您加急配送被子和升級套房的請求被拒絕（安保是酒店夜班值班人員）。4.早上10點酒店致電得到您太太的同意後11點值班經理和前廳經理上門致歉。因酒店未滿足您提出的要免掉您的房費，您發佈差評，我們非常理解您心情，生意難做，請您多一份包容，因未加到被子就需要給您免房費酒店未滿足到再次抱歉，全體員工再次祝您春節愉快！

Jawapan daripada Pihak Penginapan: 尊敬的賓客您好！感謝您下榻兩岸金融中心希爾頓歡朋酒店！每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有各自甜美而又温馨的回憶，能得到您此許讚許，小朋心裏很是開心，全體員工期待您再次光臨！