Excel Hotel

Was told I am given a free room upgrade, but honestly I can't tell the difference. Also the room in the listing image was larger and brighter but the actual room I received was extremely rather grim looking, not to mention it doesn't even look like half the room size in the listing image. I also can't seem to adjust the aircon temp as it will remain at room temperature no matter what I set, however xining is quite cooling in general so it's still acceptable. In the room I was give, the glass panel at the washroom side had a severely cracked side which seem like it will break if I had closed the glass door too hard. I took a video immediately before using the toilet in case it really does get shattered, but luckily it did not Very unsafe nevertheless. The shower was the worst, every night I had to gamble if it will be cold or scalding hot water. I set the shower value slightly towards the warm side, and the water became scalding hot within seocnds, and if I move it to the cold side, it became freezing cold within seconds. Even if I set it exactly in the middle, it will give me either one of the extreme temperature. Had to keep adjusting from hot to cold so that it stay at a comfortable and safe temp range. The toilet bowl flush in a very stupid manner too, by first flooding the bowl from bottom up, this means that if you took a dump and it's a slightly sticky one, it's gonna stick. The electric kettle was so noisy when turned on that it sound like a train passing right beside my room. And speaking of noise, the sound proofing of the room was one of the worst of every single hotel I stayed in before. You can literally hear new occupants dragging their luggage or family chattering non stop right after they exit the lift. FYI, my room was literally the furthest away. Every time your neighbors from 3 room away turn on their tap water, you can hear it, even if that's like 4am in the night. The hairdryer is a safety hazard too. Tried to use it once and after plugging in and turning it on, smoke immediately came oozing out of it, so I immediately switched it off and remove the plug. Never used it since. Oh yes one last thing I have to say is that as a hotel PLEASE NEVER USE MOVEMENT OR VOICE CONTROLLED LIGHTINGS. While I wash up every day, I had to keep waving my hands like an ***** every few minutes in order to prevent the lights from going out. The detection is sooooo off that unless there's a huge action at the correct spot, it will not turn the lights back. This was absolutely annoyance. However the things I mentioned above are although not welcomed, but can be tolerated. Personally, the only thing I really love about this was the free tea. And that is also a highly recommended must try. I believe that's ******* black tea which is also a local specialty. I regret not trying earlier because at the latter of my trip, I no longer pass by stores that sells ******* black tea. Recommendation to the hotel is include a way to buy some of this tea. Overall, I will only recommend the hotel to someone who do not have any other choice or have a lower budget in mind.

Nothing but amazing! The hotel is clean and the staff are really nice! The room that I got is spacious and the bed is very comfortable! Highly-recommended! The location is also near to the railway station and there are a lot of shops nearby! It's also beside the Bank of China! ⭐️⭐️⭐️⭐️⭐️

services are good, and there’s laundry room. you can ask for ride to airport. Foreigners can also visit here!

Booked two types of room Guestroom (Queen Bed) & Deluxe Family Room. Both type of rooms are clean and new. Staffs are very helpful and friendly. Breakfast is standardized. Impressed with quality toiletries. Highly recommended! 👍🏻

Clean room and friendly staff. Quiet and free parking in front of the hotel.

設施：很齊全 衞生：很乾凈整潔 環境：安靜，陳設雅緻 服務：特別好，前台姐姐看我一個人拿那麼多行李主動幫我拿領我上去 上次來西寧領隊給訂的這家印象就很好，這次看着圖又訂了這家，一如既往的好，離火車站也近，很方便，送了果盤和酸奶，好吃的，喜歡！

1. 承諾有空調，但一到酒店無冷空氣，室外15度，室內25度且悶熱，與酒店抗議才有了冷空氣！説明有空調但沒有製冷；2. 窗簾不能密閉光線，漏光，影響睡眠；3. 衞生間裝修設計有問題，衞生間與卧室漏光，影響卧室睡眠，我是自己加了一塊毛巾遮擋！4. 投影機太老，觀看效果差！5. 浴室的淋頭放置位高，且不能移動，十分不方便！

這是青海之旅，感覺最舒服的一家酒店。退房時間幫我延長到下午四點，而且還提供了好多礦泉水服務，也好設備也先進，智能化非常好，值得推薦，大家一定要來

有停車場，停車方便，清潔衞生，房間大，是西寧以至全青海省難得有冷氣的酒店。我是7月下旬入住，雖然晚上氣温不算高，但房間還是悶熱的，所以，很慶幸選了這間。