Wanda Vista Xining

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

This is one of the best hotels I’ve stayed. Service is amazing. Breakfast is extremely good with a very big choice of western food. At check out Isabelle even gave me some complementary coffee for my train trip to Lhasa, as well as a gif box from the hotel. Absolutely value for you money! One of the hotels in China that really deserves 5 Stars! Thanks!

Great hotel that’s new with spacious rooms. Also a decent location in Xining with a new mall nearby

聽聞西寧文華酒店，非常心動，體驗非常令人滿意。大廳環境明亮， 房間乾淨衞生，佈置雅緻，方便設施設備齊全，床鋪舒適，確保了我有一個良好的休息。酒店的位置也非常方便，無論是去市中心還是周邊景點都很便捷。尤其前廳經理Ivy,細緻專業，服務很好，體現了真正的待客之道，真贊

設施：酒店整體設施很漂亮，窗外風景好。 衞生：乾淨整潔， 環境：房間藏式的設計也很有特色，離萬達及唐道商業街也很近，性價比不錯，推薦入住 服務：各方面都很好，前台服務專業效率高，尤其前廳經理Ivy,耐心，熱情，及時幫我們解決了一些難題，為她專業的服務點贊，