Banyan Tree Huangshan

The hotel earned its reputation of exceptional services. Chris, Julia Wang, and Dean Hu provided me with the best care. The room has a beautiful unforgettable view!

I enjoyed staying banyantree huangshan. Mr。Alex Chen was very attentive. We will recommend the place for weekend get away!

This was a trip that I took my 86 years old mom to travel with me. After a long bullet train ride and shuttle ride, Banyan Tree Huangshan gave us a warm welcome by upgrading our room to a villa. The place is beautifully designed, nested in a valley with traditional Hui style building. Inside the rooms, they have the western style bedroom and bathroom comforts, but the deco is traditional Chinese arts with a modern twist, very elegant, not the tacky hotel chain style but details that fits the surrounding nature beauty. All the rooms and facilities are very clean, and service people are very nice too. We had the front desk clerk Sweet, who updated our stay and a room cleaning lady May Zhang who helped us with our needs. Very thankful to their help! The outside garden design blends in with the surrounding mountains. They even have a petting zoo for visitors young and old. We dined in their Chinese restaurant the first night. The foods were good but I won't say exceptional. For two of us, it was way too much in food quantity for one order. We felt bad to waste food this way. Wish they have had smaller choices. But their breakfast is very impressive. And even though they are very close to Hong Village where the shuttle stops, they did not offer free shuttle which I think they should. I highly recommend this place and will travel back with my other family members in the future. 我和我86岁的妈妈旅行到黄山附近， 住的第一家旅店就是悦榕庄。不得不说，印象深刻。整个山庄外观是徽州传统建筑+现代设计，高挑壮观。Villa的庭院设计轻松惬意，完全融入周围的自然景观。室内非常干净，西式的床和卫生间舒适温馨，很容易消除旅途的疲倦。装饰很典雅，是传统中国书画兼有现代的元素，赏心悦目。 我们天刚黑时到达， 很快感受到温暖贴心的服务。前台给我们免费升级房间， 让我们渡过了愉悦的两天。 早上在庭院里跑步是个美好的体验， 健身房也比一般希尔顿或是万豪好很多。 我们第一晚在饭店的中餐厅吃的，不错但没有特别让人印象深刻。早餐则不同， 选择非常多且很多精致可口的饭菜。 尽管他们离宏村很近但不提供免费接送，这样你从机场或是高铁站坐接送车到此，还需要打车或是付比打车高很多的车费到达悦榕庄。我个人认为这完全可以改进。 我非常推荐黄山悦榕庄，以后还会带其他家人来住。谢谢你们周到的服务！

Good room service and facility we will come to live again and introduce to my friends.

大名鼎鼎的悦榕莊 看到攜程上有推出活動 果斷囤 等空閑時休假帶着家人來入住 此次是我第一次到安徽黃山 一下高鐵 自然 美麗就讓人心曠神怡 放眼遠望都是秋色的山 黟縣火車站打車到悦榕莊大概45分鐘 大門口的保安大叔非常嚴謹認真 會確認進入車輛才放行 負責的管理讓人安全感滿滿 下午三點半到前台辦理入住 因為酒店當天有大型活動 房間打掃忙的不可開交 我們等待了大約不到10分鐘 有工作人員開着電動觀光車送我們去房間了 盧苑的房間 智能馬桶 新風系統 中央空調 燈光場景豐富 香薰 圓形大浴缸和足夠的乾濕分離衞生間空間 悦榕莊選址真的好 窗外處處是景 管家彬彬馬上加上了我的微信 瞭解我們的需求 馬上給予安排 晚上發現隔音問題 第二天想着反映一下 沒想到彬彬瞭解後馬上給安排換房間 説還有雙卧別墅 響應速度真的很快 別墅上下兩層 兩個卧室分別有獨立的浴缸 家庭住可以同時各泡各的 早上露台就能看日出 游泳池居然沒什麼人 我們像包場一樣在裏面玩水 早餐品種豐富的同時品質很好 難得小餛飩肉那麼大 我去了宏村和塔川 如果説賞秋色 悦榕莊可以佔一半 唯一一點就是他們衞生間的垃圾桶 腳踩開蓋的垃圾桶 擺放在馬桶側邊後方 使用時候很反人類 已經和彬彬反應過了 希望下次再去的時候可以看到變化

黃山悦榕莊毫無疑問就是天花板級的一家酒店。酒店地理位置得天獨厚位於黃山山麓間，又與徽派古村落盧村相鄰，且酒店設計本身也是仿徽派建築羣，所以身處其中就仿若是身在水墨畫中一般。雖然酒店有些年頭了，但維護得很好，各場所以及房間都給人以一種潔凈温馨舒適親近自然的感覺。比起上述這些硬性設施，這裏的服務也同樣上乘，尤其是管家Eima，全程安排妥帖且細心周到，並最大化滿足和提供各項服務，得以讓我們在黃山悦榕莊獲得了十分完美和滿意的體驗。另外其他的人員包括前台李彬、房務金宜明、以及每一位接駁車司機，都熱情接待和高效服務於我們。總之，再到此地，我還會選擇入住悦榕莊。