Ulasan Banyan Tree Huangshan

In general a nice relaxing stay. Good location to explore Hongcun and ancient towns. However, a little disappointed by the overall quality which is below my experience when compared to staying at other banyan tree properties. Little things like the clearness, maintenance of the property where paints are peeling etc. the most obvious is poor choice and quality of the breakfast .

The hotel earned its reputation of exceptional services. Chris, Julia Wang, and Dean Hu provided me with the best care. The room has a beautiful unforgettable view!

I enjoyed staying banyantree huangshan. Mr。Alex Chen was very attentive. We will recommend the place for weekend get away!

The hotel very clean and view from the hotel very nice The person in charge in the hotel name Mr Maw very kind , patient and professional He is very good behaviour to handling our stay in the hotel Overall 5 star to the hotel rates 👍👍

This was a trip that I took my 86 years old mom to travel with me. After a long bullet train ride and shuttle ride, Banyan Tree Huangshan gave us a warm welcome by upgrading our room to a villa. The place is beautifully designed, nested in a valley with traditional Hui style building. Inside the rooms, they have the western style bedroom and bathroom comforts, but the deco is traditional Chinese arts with a modern twist, very elegant, not the tacky hotel chain style but details that fits the surrounding nature beauty. All the rooms and facilities are very clean, and service people are very nice too. We had the front desk clerk Sweet, who updated our stay and a room cleaning lady May Zhang who helped us with our needs. Very thankful to their help! The outside garden design blends in with the surrounding mountains. They even have a petting zoo for visitors young and old. We dined in their Chinese restaurant the first night. The foods were good but I won't say exceptional. For two of us, it was way too much in food quantity for one order. We felt bad to waste food this way. Wish they have had smaller choices. But their breakfast is very impressive. And even though they are very close to Hong Village where the shuttle stops, they did not offer free shuttle which I think they should. I highly recommend this place and will travel back with my other family members in the future. 我和我86岁的妈妈旅行到黄山附近， 住的第一家旅店就是悦榕庄。不得不说，印象深刻。整个山庄外观是徽州传统建筑+现代设计，高挑壮观。Villa的庭院设计轻松惬意，完全融入周围的自然景观。室内非常干净，西式的床和卫生间舒适温馨，很容易消除旅途的疲倦。装饰很典雅，是传统中国书画兼有现代的元素，赏心悦目。 我们天刚黑时到达， 很快感受到温暖贴心的服务。前台给我们免费升级房间， 让我们渡过了愉悦的两天。 早上在庭院里跑步是个美好的体验， 健身房也比一般希尔顿或是万豪好很多。 我们第一晚在饭店的中餐厅吃的，不错但没有特别让人印象深刻。早餐则不同， 选择非常多且很多精致可口的饭菜。 尽管他们离宏村很近但不提供免费接送，这样你从机场或是高铁站坐接送车到此，还需要打车或是付比打车高很多的车费到达悦榕庄。我个人认为这完全可以改进。 我非常推荐黄山悦榕庄，以后还会带其他家人来住。谢谢你们周到的服务！

Good room service and facility we will come to live again and introduce to my friends.

Most magnificent hotel in Huangshan, very luxurious living.

黃山悦榕莊毫無疑問就是天花板級的一家酒店。酒店地理位置得天獨厚位於黃山山麓間，又與徽派古村落盧村相鄰，且酒店設計本身也是仿徽派建築羣，所以身處其中就仿若是身在水墨畫中一般。雖然酒店有些年頭了，但維護得很好，各場所以及房間都給人以一種潔凈温馨舒適親近自然的感覺。比起上述這些硬性設施，這裏的服務也同樣上乘，尤其是管家Eima，全程安排妥帖且細心周到，並最大化滿足和提供各項服務，得以讓我們在黃山悦榕莊獲得了十分完美和滿意的體驗。另外其他的人員包括前台李彬、房務金宜明、以及每一位接駁車司機，都熱情接待和高效服務於我們。總之，再到此地，我還會選擇入住悦榕莊。

週六上午從南京出發，歷時4小時自駕到達位於盧村旁邊的黃山悦榕莊，整個酒店依山而建，面積很大環境很美。大堂在酒店園區的最高處，視野極佳，觀景平台上能俯瞰到整個盧村，特別是小雨過後，空氣格外清新，周圍的山頭雲霧繚繞，再配上白牆黑瓦，一幅幅水墨畫映入眼簾。辦理入住時前台把我們原訂的盧苑大床套房升級成了西遞別墅，管家Eima更是一直在用心服務，詢問我們房間是否滿意，提醒用餐時間，發送酒店菜單，詢問是否需要餐廳訂位、補充物品，徵求打掃時間等等。酒店員工無論是擺渡車小哥、餐廳服務員，還是保潔和維修師傅，都善良質樸、彬彬有禮，令我們度過了輕鬆愜意的2天假日時光。

酒店視眼開闊，遠眺山巒層疊，酒店特有的徽派建築忖託在初秋的色彩中，賞心悦目。這次正遇晴天，無意抬頭，驚訝繁星如此明亮和密集，是城市無法欣賞的景象。酒店離宏村較近，打車很方便。酒店室內温暖舒適，真是度假的好選擇。 酒店的服務也十分細緻，周到，尤其是這次入住因工作原因，急用電腦，聯繫了接待我們的彬彬，她想法向同事借了並及時送到房間，解決了我燃眉之急，在此十分感謝。

週末在這住了兩天，非常安靜舒適，到店後升級了房型～每一位工作人員都充滿熱情，在酒店感受超級好，尤其是我們的管家彬彬，回覆很快～一直幫我們預約酒店套餐內所有包含的項目～特別細心有耐心～特別適合在酒店內安靜的躺兩天～離周邊景點都超級方便～

此次入住的是悦榕莊西遞別墅，因為不想上下樓走，特地提前資訊了房型，這個是大平層，類似套房，房間面積大，景色好，雖然在一層但是一點不潮濕，非常滿意。之前在各種評論上看過對酒店的評價，真正入住了才有真實體驗，悦榕莊位於盧村邊上，步行也就10多分鐘，非常方便，酒店的景色非常開闊優美，管家彬彬提前加微信確認好需求，入住期間有求必應，非常給力。酒店的親子樂園寵物很多，很可愛，酒店還養了好多衹小狗非常親人，酒店的服務人員和善友好對小朋友都很熱情。總體上感覺很不錯，下次還會選擇入住。

此次入住了黃山悦榕莊體驗感很棒。酒店離宏村呈坎都很近，出行方便。 從踏入酒店的那一刻起，就感受到了管家Charlotte貼心和細緻。從辦理入住手續到耐心地解答了我的各種問題。在入住期間有任何需求做到即呼即應。 我們入住的盧村別墅房間寬敞明亮，裝修風格簡約大氣。床鋪非常舒適柔軟讓我一夜好眠。 總體而言，入住體驗非常棒。無論是位置、服務、房間還是餐飲，都讓我十分滿意。

國慶錯峯出行看了很久的酒店，最終選擇了黃山悦榕莊，是因為有很多可愛的小動物還有所屬地理位置很好。一開始定了盧苑大床房感覺有點點擁擠，然後升級了西遞別墅房。房間很大布局還可以，最喜歡浴缸的設計。酒店服務也很好，大家都很熱情。印象比較深的是花園修剪草坪和餐廳服務人員有一部分是年齡比較大的叔叔阿姨，想必酒店的企業文化也很不錯，給附近村子裏麪的一些人提供了就業機會。入住體驗很不錯，推薦去住哦。 管家彬彬也很好，送了我浴缸泡泡和玫瑰花，超級貼心，贊贊贊！