Hotel Perniagaan di Yokohama

We stayed for the firework on NYE and this hotel delivered!! (Although I did go to the pier to enjoy it with the crowd). This hotel is located above Cross Gate which is a 3-4 level mall mainly of restaurants. I missed the info that they have a car park right under the building so I parked for an hour outside but that's fine. I wish it was multiple entries though. Car park is definitely challenging for bigger cars but manageable. Back to the hotel, it's typical Japanese size or even smaller if it's a two bed room. Breakfast was proper buffet style and I mean the room can fit maybe 30-40 tables if not more so you can imagine their offering is superb in both western and Japanese style. My only regret is I was too tired to walk and try each plate they offer!! Room is tiny but it can be excused by the view. Although I saw some constructions starting so the view might be blocked next time I come :( The only concern I had is that some lifts can connect to the mall bypassing the reception. So literally anyone could arrive to your door, which caught me by surprise a little.

Anda boleh mendaftar masuk terus dengan berjalan kaki, Taman Yama****a, Gudang Gundam dan Chinatown berada betul-betul di belakang. Roda Ferris Cosmo Clock 21 dan Red Brick Warehouse terletak sejauh 20 minit berjalan kaki. Perjalanan pulang teksi berharga lebih daripada 1,000 yen. Bilik hotel agak kecil dan tiada air minuman disediakan. Sarapan pagi adalah bufet, dengan lebih banyak ***a Jepun.

朝食の種類がとても豊富で大満足でした。 それと、枕を選ぶことが出来て快適に眠ることができました。

This is definitely value for money for Japan. Standard is high in Japan, but stay at this hotel was pleasant. Good central location. Small room but that is pretty standard here. All amenities provided and pyjamas. Comfortable bed. Helpful friendly staff. Good reliable internet. Nice Italian place to eat next to the hotel.

Hotel ini terletak dalam jarak berjalan kaki dari stesen dan beberapa tarikan ikonik. Lobi di tingkat tiga bersambung terus ke gedung serbaneka bersebelahan dari jam 11:00-20:00, dengan pilihan tempat makan yang banyak. Restoran hotel sendiri mempunyai dinding kaca yang besar dengan pemandangan yang indah, dan juga menyeronokkan untuk minum petang. Kakitangan kaunter penerimaan tetamu boleh bercakap dalam bahasa Inggeris dan mengingatkan anda tentang pelbagai perkara. Tingkap bilik menghadap Gunung Fuji🗻 Walaupun lampu terang pelabuhan tidak dapat dilihat, ia tetap menyegarkan. Kemudahan dan sanitasi diselenggara dengan baik, dan skrin TVnya besar. Teh plum yang disediakan mempunyai rasa yang istimewa, saya sangat menyukainya. Ia adalah hotel yang patut disyorkan👍.

An older facility but no complaints. The location is within 10 minutes walking from 2 metro lines and 5 minutes walking from FamilyMart and 7-Eleven. There’s an excellent unagi restaurant one block over as well.

Very close to Metro line (google-san sent me to Kannai station is gave more closer station their) Although staff-san not.good at English , but theirs service minds are top class just use translator talking , they will help you a lot Food is also good , don't forget to have food before 9.40 am I almost forget that limit time is 9.40 am not 10.00 am as room checking out period time (have breakfast then go back to room if bate choose for get up late person) Facility is also good 👍 and have working corner at lobby floor , I gib 10/10 because I don't know because I feel satisfied with out problem and they help problem that I met with others too lol

I was watching badminton and stay here, love the location and the services just nice

房間乾淨，位置很好，地鐵站走過去幾分鐘 附近飯店便利店多，方便，對面是上海路；） 離公園，高達很近，吸煙室在二樓 房間設施比較老舊，有些燈不亮，陽台打不開 服務不錯，前台會幫忙開電梯 插頭轉換器前台可以購買：1000日元

I would have given a 5 star rating for service but got a very bad experience with this one staff call Yashiro (she wasn’t wearing a name tag but told us this name after we asked a few times for her name). We booked 3 rooms for 2 nights, for 6 people. On the second evening when we return to the rooms, we found out that our room wasn’t cleaned. Later found out that we need to put the magnet tag outside of the door if we need cleaning. Which is fine and we were not complaining about this. But we needed new towels. We called the reception separately and got hanged up! The receptionist said a bunch of “maybe” English or mixed with Japanese, then hang up. I called again and explained we needed new towels, she said “no towels!” Then hang up. I called again, same answer, then hang up. We then go down to the lobby, this same girl looked annoyed and said NO TOWELS! Her level of service was just very bad and unacceptable! It was only until when we asked for her name, she acted she didn’t understand English. Then I spoke in Japanese asking for her name. Then her attitude changed. Gave us 3 towels. I said we needed 6 for 6 people. Then she said no again! I said it is ridiculous if the hotel only has 4 clean towels! And I will write my experience on my booking platform. Then she finally took us to our floor and said there are many towels there. To be fair, all other staff was very friendly, including the boy who checked us in and the girl called Monya who checked us out and helped us with delivering the luggages to our next hotel. I don’t need compensation from this hotel as I will not be returning to this hotel again because of this one bad staff but I surely hope management can give her better training on how to handle simple customer requests with a right attitude.