Hotel berhampiran Hara Model Railway Museum, Yokohama

I would have given a 5 star rating for service but got a very bad experience with this one staff call Yashiro (she wasn’t wearing a name tag but told us this name after we asked a few times for her name). We booked 3 rooms for 2 nights, for 6 people. On the second evening when we return to the rooms, we found out that our room wasn’t cleaned. Later found out that we need to put the magnet tag outside of the door if we need cleaning. Which is fine and we were not complaining about this. But we needed new towels. We called the reception separately and got hanged up! The receptionist said a bunch of “maybe” English or mixed with Japanese, then hang up. I called again and explained we needed new towels, she said “no towels!” Then hang up. I called again, same answer, then hang up. We then go down to the lobby, this same girl looked annoyed and said NO TOWELS! Her level of service was just very bad and unacceptable! It was only until when we asked for her name, she acted she didn’t understand English. Then I spoke in Japanese asking for her name. Then her attitude changed. Gave us 3 towels. I said we needed 6 for 6 people. Then she said no again! I said it is ridiculous if the hotel only has 4 clean towels! And I will write my experience on my booking platform. Then she finally took us to our floor and said there are many towels there. To be fair, all other staff was very friendly, including the boy who checked us in and the girl called Monya who checked us out and helped us with delivering the luggages to our next hotel. I don’t need compensation from this hotel as I will not be returning to this hotel again because of this one bad staff but I surely hope management can give her better training on how to handle simple customer requests with a right attitude.

I stayed in this hotel with my wife during one night. Though the location was not so good due to the distance that was a little too far to walk to the closest subway's station, the facility was so clean and the service was excellent, so I strongly recommended to you if your priority is ”staying in excellent hotel to mitigate your stress and another reasons, but if not, you had better choose different hotel in the case of enjoying sightseeing or business.

Ia adalah hotel terbaik. Bilik-bilik adalah baru dan bersih. Terdapat kedai serbaneka, Family Mart dan kafe di sebelah hotel, menjadikannya sangat mudah. Perkhidmatan penghantaran seperti perkhidmatan kurier juga disediakan di kaunter penerimaan tetamu, termasuk kotak kadbod. Yang bestnya, kakitangannya hebat. Lokasinya sempurna, dan ia tidak terlalu jauh dari Stesen Yokohama, jadi saya dapat bergerak dengan lancar. Saya ingin menginap di hotel ini apabila saya pergi dalam perjalanan perniagaan ke Yokohama.

The hotel is very clean , new n located near the JR station . It is linked with the JR station with a footbridge The surrounding environment is clean with loads of restaurants. There is a ramen restaurant with good price n tasted awesome nearby Highly recommend for all kinds of travellers

Ia sangat mudah kerana ia boleh diakses terus dari Stesen Yokohama. Sarapan disertakan sebagai pilihan. Bayaran pendahuluan diperlukan di ruang makan di tingkat lobi. Ia tidak murah, tetapi anda boleh memilih antara makanan Jepun atau Barat sebagai hidangan utama anda, dan ia juga disertakan dengan mini bufet lauk-pauk kecil, jadi anda boleh makan sepuas-puasnya. Rasa pun sedap. Bilik itu baru, jadi ia sangat bersih, dan terdapat sofa dan meja mini, jadi ia selesa. Saya ingin menggunakannya semula apabila saya tinggal berhampiran Stesen Yokohama.

Anda juga boleh berjalan kaki dari Stesen Yokohama, tetapi ia mengambil masa kira-kira 10 hingga 15 minit. Kawasan sekitar tenang dengan hanya apar**en dan hotel. Saya fikir ia agak mudah kerana terdapat kedai OK di sebelah. Memandangkan bahagian hadapan berada di tingkat 20, saya merasakan ia agak menyusahkan. Saya check in pada waktu malam, jadi pemandangan malam adalah cantik, tetapi kerumitan untuk naik ke atas untuk mendaftar masuk dan perlu turun ke bilik adalah titik tolak. Memang susah nak tunggu lif. Bilik itu agak besar dan bersih. Bilik yang saya duduki tidak mempunyai tab mandi, tetapi mungkin bilik lain juga ada? Memandangkan lokasi, kebersihan, harga, dan lain-lain, saya fikir ia akan menjadi baik tanpa tab mandi, tetapi saya fikir ia akan menjadi lebih baik jika ia berlaku. Secara keseluruhan, saya ingin menggunakannya semula apabila saya bercadang untuk tinggal di Yokohama lagi. terima kasih banyak - banyak!

During my recent trip to Tokyo, I stayed three nights at the Mitsui Garden Hotel Yokohama Minatomirai Premier, and it was fantastic! The sea view was breathtaking, and the attention to detail made my stay incredibly comfortable. My room had floor-to-ceiling windows that brought in stunning views—whether it was the ocean by day or the city lights at night, I could never get enough! The hotel’s amenities were a delight. I loved the rooftop pool and the indoor gym, perfect for unwinding after a long day. The Italian restaurant and bar offered delicious food, and I highly recommend the breakfast. The location was also convenient, making it easy to explore nearby attractions. The modern design, inspired by Yokohama’s cruise culture, added a unique touch to my stay. Overall, it was an excellent experience, and I felt I truly got my money's worth!

Fantastic location above the subway. Shopping Malls were literally down the hotel and amusement parks are just a stone throw away. The scenic view was amazing. You won't regret staying in this hotel.very comfy bed.

We stayed at this hotel for 3 days. 2 adults and 1 kid. the hotel location is of course far from downtown tokyo, but that is a compromise we were willing to take to stay in a comfier and spacious room. there are two metro stations nearby (1 closer, other one a 20 minute walk away). Both walkways are passing through a mall and a covered pathway which has travelators installed. The nearby malls and cup noodle museum were great. lot of eating and dining options. and tōkyō downtown was a 40 minute subway ride. Overall a great stay. You can also get airport limousine from hotel reception level 1 and there are comfy sofas to wait for your checkin time or post checkout.

Hotel ini terletak dalam jarak berjalan kaki dari stesen dan beberapa tarikan ikonik. Lobi di tingkat tiga bersambung terus ke gedung serbaneka bersebelahan dari jam 11:00-20:00, dengan pilihan tempat makan yang banyak. Restoran hotel sendiri mempunyai dinding kaca yang besar dengan pemandangan yang indah, dan juga menyeronokkan untuk minum petang. Kakitangan kaunter penerimaan tetamu boleh bercakap dalam bahasa Inggeris dan mengingatkan anda tentang pelbagai perkara. Tingkap bilik menghadap Gunung Fuji🗻 Walaupun lampu terang pelabuhan tidak dapat dilihat, ia tetap menyegarkan. Kemudahan dan sanitasi diselenggara dengan baik, dan skrin TVnya besar. Teh plum yang disediakan mempunyai rasa yang istimewa, saya sangat menyukainya. Ia adalah hotel yang patut disyorkan👍.