Hotel Kolam Air Panas di Yokohama

We stayed at this hotel for 3 days. 2 adults and 1 kid. the hotel location is of course far from downtown tokyo, but that is a compromise we were willing to take to stay in a comfier and spacious room. there are two metro stations nearby (1 closer, other one a 20 minute walk away). Both walkways are passing through a mall and a covered pathway which has travelators installed. The nearby malls and cup noodle museum were great. lot of eating and dining options. and tōkyō downtown was a 40 minute subway ride. Overall a great stay. You can also get airport limousine from hotel reception level 1 and there are comfy sofas to wait for your checkin time or post checkout.

Very spacious hotel with stunning view in Yokohama We stayed in a three-bed room Very impressive bathroom Good bargain if you want to find a more spacious hotel in japan Expect more traffic time to main attractions in Tokyo

Ia mudah kerana ia betul-betul bersebelahan dengan Stesen Sakuragicho dan Seijo Ishii berada di tingkat satu. Pemandangan dari tingkap sangat bagus dan kemudahannya sempurna. Namun, bilik itu berbau bau badan (?) dan peluh, jadi saya tidak boleh tidur, walaupun ia tidak terlalu teruk. (Apabila saya menyemburnya dengan semburan penyahbau, ia sedikit tenang, tetapi bau itu kembali semula. Saya cuba menyembur aroma dari bahagian kemudahan ke atas helaian kertas dan meletakkannya di beberapa tempat di sekeliling katil, tetapi ia tidak berkesan .) Saya tidak mempunyai rancangan khusus untuk keesokan harinya, jadi saya mandi tiga kali sehingga pagi (terdapat banyak garam mandian dalam kemudahan, dan bilik mandinya luas dan selesa), melihat pemandangan dari tingkap, dan menikmati kehidupan hotel tanpa tertidur Ta! Saya rasa tiada apa yang boleh anda lakukan tentang bau itu. Itu hanya memalukan.

No reserved parking for hotel guests. Guests have to walk in the winter cold, and unfortunately during my stay all the surrounding car parks were full due to an event at the arena directly adjacent to the Westin. So a good 10m walk. Subsequent days, the parking directly adjacent to the hotel was available. Unloading of luggage wasn't as swift as hoped, a sole female receptionist had to struggle with my full sized heavy suitcases. She was helpful and tried her best with my family helping. Waiter at breakfast irked me - after waiting for water for some time, my father in law tried to help himself to a jug, only to be told ”this is not for you - this is for lunch time”. Obviously unacceptable and I made the person very clearly aware of that. Hardware fantastic. Beautiful design and generous rooms. Great gym. Aesthetically the entire hotel is great and with understated style. Compared to other five star hotels in Japan the concierge is a particular weak point. I've been blessed in previous Japan trips with concierges who are helpful, give great advice and tips on restaurants, bars, sites; however Westin Yokohama concierge was unable to recommend any nor was it able to help. secure any bookings. The end result whether intentionally or not, always seemed to revert back to a recommendation of their own hotel restaurants. Is it the inexperience? Is it the training or lack thereof? Whatever it is, until it is rectified I cannot fully recommend this hotel.

ずっと泊まりたかったカハラホテルに、遂に泊まることが出来ました( ´∀｀) チェックインは、14階のロビーフロアへ案内していただきました。 ハワイのカハラとは、また違ったラグジュアリーさを感じられるインテリアで、曜日によりスタッフの方々がアロハシャツを着られていたりとハワイ気分でワクワクしました♪ 朝食は、イタリアンレストランOZIOでいただきました。 朝食はコース料理になっており、 味も量も満点！美味しいのはもちろんですが全てヒストリーナチュールのお皿で運ばれてきて、目で見ても楽しめました♪最後には楽しみにしていたシンパンケーキは とても美味しかったです。 何よりもスタッフの皆様がとても親切で快適に過ごすことが出来ました。また絶対に利用したいと思います。 ありがとうございました。

There is nothing to say about the cleanliness of the rooms or the convenience of the surrounding environment. It is very disappointing that I felt the quality of the employees working there were poorly trained, which is not appropriate for a hotel in this kind of price range. The front desk and baggage desk personnel were so unprofessional that I felt it would be better if they were mechanized.

The hotel is conveniently located near Sakuragichō station. Room is bigger than expected. 👍 We didn't try the spa because they charge extra. Breakfast buffet was great, lots of different Japanese style options and even matcha ice cream 🍨😊

ＪＲ利用は関内駅、東急線なら馬車道駅からいずれも５分ほどの距離。馬車道ど真ん中。 レセプションは２Ｆ、チェックインは名前を告げるだけ、すぐにカードキーをくれる。 （今回は神奈川旅割利用だったので身分証など必須） 同時に設備や入浴・朝食時間などプリントした説明書きをくれるので便利。 ロビーにコーヒーマシンあり、２４時まで自由に利用可能、 また電子レンジ、女性用アメニティ・サービスも置かれている。 エレベーターは２基、客室の多さのわりに待たされる印象ない。（階段も利用可能） 部屋鍵はカードタイプ、室内電源もこれで管理。 ワンフロアに内向きと外向きの二層構造、 安いプランだったので内向きのシングルルーム割り当て。 室内は小型のハンガー・チェスト、プレッサー、空気清浄機など設備・アイテムは万全、またデスク回り、入口、冷蔵庫脇、ベッドサイドとコンセントも豊富。 （デスクにマルチＵＳＢ充電機あり） デスク脇に湯沸かしポットと冷蔵庫（空）、ドライヤーが備わった戸棚。 シングルながら大きめサイズのベッドで、枕も２つ置かれているのがうれしい。 Ｗｉ-Ｆｉは全館電波強く、快適な速度が出ていた。（デスクにＬＡＮケーブルもあり）。 大浴場は１１Ｆ、深夜２時まで翌日も１０時までとビジネスユーザーにはうれしい時間設定。 男子更衣室にはランドリー（有料）もあり、入浴中に済ませられる。 朝食は１Ｆレストラン、混雑防止のため、チェックイン時に希望時間を告げる形。 ラストの時間帯を選んだが終了の９時前にはどんどんオカズがなくなっていくのでご注意を。 オーソドックスなビジネスホテルの朝食内容に加え、 お手製（？）の炒め物が２品、サラダ類も５種ほど、 ご飯の付け合わせも７～８種類あり、バラエティに富んでいる。 パンは３種類（この日はトーストなし）、スクランブルエッグやウインナー、ヨーグルトなどもあり、こちらも十分な品揃え、 ビジネスホテルの値段にしては和洋ともにバリエーション豊かな朝食メニュー。 フロアも奥まで席があり、密にならずゆったり座れる。 同じブロックにデイリーマート、まいばすけっとがあり、買い出しも便利。 チェックアウトは自動端末でカンタン、支払いなければ待たずに終わる。 値段とロケーションのバランスを考えるとリピートしてもいい。

コスモワールドの真ん前、カップヌードルミュージアムのすぐ横に立地、赤レンガ倉庫も徒歩圏内で、どこに行くにも便利。横浜駅との無料シャトルバスもあります。宿泊者はチェックイン前から無料てお風呂が利用出来るのも嬉しいです(岩盤浴は別途料金が必要)。お風呂は湯河原からの運び湯のようですが、温泉には変わりないので問題ありません。お風呂から景色がまた絶景だし、屋上の足湯もステキ。屋上からの景色は一見の価値があります。施設自体は、広々していてキャパ多め&リラクゼーションメニューも-豊富。朝食はバイキングで牛ステーキが食べ放題などと内容は豪華。朝10時までなら、何度でも利用できるのが凄いです。部屋は期待してはいけない感じで、寝るだけと思った方が良いでしょう。それと、精算カウンターなど各種手続き時の混雑具合は半端なくて、多くの人が常に待たされている状態。人手不足なんでしょうが、ソフト面のサービスの向上をされた方が良いと思います。あと一点、内湯から露天風呂に行く時の臭さ、一体何でしょう。通る度に不快になります。

We were visiting Yokhama due to Motley and def concert and we messed up between K- Arena Yokohama arena and Yokohama arena. As when we were putting search it was coming back to Yokohama arena and the hotels were very limited for 3 people in 1 room. So didn't think anything much as wanted walking distance from arena but when we arrived, we realized we have messed up. It should have been yokohama and not shinyokhama and it was too late to do anything as hotels in yokohama and shin yokohama were sold out for those 2 nights due to concert. Hotel is very close to train and bus station. convenient place. Close to eatery and starbucks. Location wise is good. This was our first time in this type of the hotel ( similar to ibis style or you can say backpacker style ) so were very disappointed for 1st night but later accepted and adjusted as no other options. Checked in was not much difficult but conversing with the reception was tiring cause has to type all the time and use the google translate as they couldn't understand basic english words as well. check in time is 1500hrs, even 10-15 min before also they will not give the rooms. they can keep the luggage for you. Basic Amenities is provided near the elevator. Room rate is inclusive of japanese style breakfast with few bread options which is served from 0630-0900hrs, nothing fancy but nothing to complain as well. I was happy with the coffee machine , juice machine and croissant. We only had breakfast on the 1st day and 2nd day couldn't be bothered due to long queue, avoid going at 0800-0900hrs. Every evening they have welcome drink in the same area for the guests which we missed as we were out all the time but on the day of check out, we saw they had good selection of drinks for guests to enjoy ( i cant recall the timings ) free of cost. We had 1 double and 1 triple room with bunk bed and both the rooms didn't had space to walk or keep luggage. We had to sit on floor or beds only. Luggage could only be open on the bed. The bathroom was mini bathroom ( same size like in overnight trains). a big problem for the overweight people to use their bathrooms. Lights are very dim in the room. This chain is very popular with Japanese working class due to onsen in the hotel. Night time u can see them going to onsen and peak hrs were like 2100-2400hr. I didn't get to see the onsen so can't tell much. We didn't know the check out time was 1000hrs, we assume that it would be 1100hrs like other places in Japan but housekeeping will knock on your door at 1000hrs to leave the room as they want to clean. We had to ask for 10-15 more to keep the stuffs, you can't close the rooms or they will come back and conversing with them takes more time. Over all its not bad. I would recommend for people who are single traveler / on budget or on backpack trip. If u are only looking at sleeping and nothing much, then go for it... the main door gets locks from midnight till 7am, u can enter the building by using your room pin code. ro