Pengguna Tetamu
16 Mac 2023
THIS WAS A SICKENING & HORRIBLE EXPERIENCE. IN NO WAY SHOULD ANYONE BE EXPECTED TO STAY HERE. ARRIVED FINDING THIS FILTHY BLOOD/FECIES STAINED MATTRESS, A SHOWER THAT LEAKED, HEAT / AIRCONDITIONING UNIT THAT WASN'T WORKING PROPERLY, ROOM SERVICE NOT AVAILABLE LEAVING US WITH AN UNMADE BED, NO TOWELS, WET FLOOR, FULL WASTEBASKET, ECT. MANAGERS ARE RARELY THERE TO HELP & WE WERE LEFT STUCK IN THIS TERRIBLE PLACE. ADDING TO GETTING VERY LITTLE SLEEP AS THEY USE THIS MOTEL IS USED FOR HOUSING IMIGRANT WORKERS SO THEY WERE PARTYING & LOUD UNTIL 2 am MOST NIGHTS. WE REQUESTED SOME OF OUR BOOKING MONEY BACK FROM THE MANAGERS SCOTT SIMPSON, RAAMESH SHINNI, AND DESK CLERK MONICA BUT NO ONE IS WILLING TO SPEAK TO US OR HELP US. - THE BOOKING AMOUNT WE PAID ONLY ADDS SALT TO THE WOUND. IT WAS BAD ENOUGH THAT WE PREPAID FOR THIS MOTEL AND THEN HAD NO RECOURSE TO GO ANYWHERE ELSE. AMENITIES & MOTEL FACILITY PICTURES WERE ALSO NOT AS SHOWN ONCE WE WERE THERE.
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