Hotel berhampiran Kumano Shrine, Yuzawa

県民キャンペーンで一泊二食5,000円で利用しました。 まず越後湯沢駅から徒歩圏なのは散策に便利です。 この施設は通常価格帯のさくら亭と高価格帯の四季QUATTROが混在する施設です。 例えば、フロントはどちらも一緒です。 レストランもほぼ同じ会場でメニューが違います。 大浴場もQUATTROのお客様が利用することもあります。 つまりそのような共用部分は綺麗にリフォームされています。 QUATTROのお客様が利用する部分もさくら亭で使えてると考えるとややお得感はあります。 さて、今回通常一泊二食10,000円のプランですが、とても良かったと思います。 特に食事がよく作り込まれていました。 サーブ等サービス面も良かったです。 通常10,000円のプランでここまてしっかりできている宿はそう見かけません。 朝食ももちろん美味しかったです。 これももしかして、QUATTROのお客様に提供するのと同じシェフが調理しているのではないかと考えられます。 素材も全てではないにしろ基本的なところは共有でしょう。 閑散期の宿泊とはいえ、まさに企業努力を感じました。 久しぶりに通常料金でも利用したいと思える宿でした。 もし次があれば、料理をグレードアップしてみたいです。 そうすると部屋が多少古いだけで、料理は高級宿と遜色ないものが食べられるのではないかと予想できます。

Visited hotel in Autumn Nov 23. Stayed 1 night. Room: Spacious, with 1 shower room, 1 dressing area with sink, 1 toilet room with another large sink, bedroom has a sitting area, full sized wardrobe, and 2 twin beds. The room was quiet throughout the night and we had a comfortable stay. One minor comment is that the mattresses on the bed felt old as they sagged in the middle, leaving you without back support. I slept well nevertheless Onsen: Not sure if spring water was used, but the onsen areas were large, with not just an indoor onsen but also an outdoor one, and jacuzzis in 2 forms (sitting and lying down). Very relaxing after a long drive. Breakfast: Quite a good spread with Japanese options, western options, and fruit, yoghurt w compote and juice / coffee/ tea stations. All in this was value for money for the price we paid

Second time staying as have very good impression in the first staying 3 years ago, before the pandemic. Extremely convenient on the main street, around 7 mins walk from Echigo Yuzawa train station. Continued being very clean and customer oriented, while become even more foreigner friendly as now a few staff, including Japanese and Filipinos, can speak english. All staff are trying very best to assist and respond to any request. For my case that include trying the best to secure taxi booking amid in busy period, and helping to confirm booking of a successive hotel booking with that hotel as I could not speak Japanese. Very grateful of their hospitality. On the other hand, had had dinner in hotel for one night, the soup of hotpot was a bit too salty for us. Pls also note that usually meals are to be booked 3 days or before.

近くに国道17号がありますが、住宅街の中にあるので、うるさくもなくゆっくりできました。 駅前にあるバス乗り場にもでやすいので、スキースノボで来るならとても良い場所かと思います 小さいですが３〜４人くらい入れる広めの大浴場あり。 中から鍵をかけて使用して良いとのことです。 なので貸切状態でゆっくり入れ、とても快適でした。 出る時は、電気を消して扉を全開にして開けておきます。 特に予約とかはないので、鍵がかかっていなければ入れる感じです。 乾燥室のような板置きもあるので、スノーシーズンには重宝します。 ハンガー掛けるところもあるので、ウェア等も乾かせます。 板のお手入れのことも伝えたら、快く延長コードを貸してもらえました 乾燥室でワックスがけもさせていただけたので良かったです。 部屋は２名用なので、広々しています。 机も仕事するには問題ない広さです。 帰りが遅くなる時は、鍵を持って出た方が良いです。 早く戻る時も持ってても良いかもです。 一度、フロントに預けて出た際に、午後早めに戻ってきましたが、呼び鈴押しても全く出てこなかった時があります。 電話もかけてみましたが、やはり出ず… 10分くらい待ってようやくエレベーターで降りてこられたので、フロントにいない場合もありです。 数日滞在でしたので、毎日清掃も入ります。 バスタオル類や歯ブラシも毎回新しいのを置いてもらえます。 乾燥室のような板置きもありです。 ハンガー掛けるところもあるので、ウェア等も乾かせます。 板のお手入れのことも伝えたら、快く延長コードを貸してもらえました。 乾燥室でワックスがけもさせていただけたので良かったです。

Seeing that it’s approaching the snow season soon, so here it comes a very belated review! Stayed here with my family at the start of the year, and we had a fabulous time here! The hotel is very close to the Echigo Yuzawa Station, but shuttle bus is still available (remember to notify them about your arrival time). There was a staff who was really good at English and has helped us a lot, love that we could choose our own yukata! Our room was really spacious and the view was just AMAZING. Our plan came with breakfast (buffet) and traditional Japanese dinner, and they were perfect! Do remember to check out their onsens as there are a lot of options, you may need a whole day just to try out all of them. They also provide ski/ snowboarding rentals as well, but we booked ours at somewhere else and they still let us to put our gears overnight so that we can go straight to the ski resort directly the next morning. Been wanting to visit Hotel Futaba again this year, but seems it has gotten quite full already, so better plan your trip ahead! とても嬉しかったね~ ありがとう！

I went to go to the Gala Yuzawa ski resort next door. The hotel offers a free shuttle bus, just call them, and they drop off or pick up, including other nearby areas. Nice breakfast in a stunning Japanese style room, western style available. There is a wonderful natural thermal hot springs in the hotel, free of charge. Great after a day of skiing. The room was very spacious, traditional Japanese style, everything worked great. The staff were all very friendly, and spoke some English, with the help of an electronic pocket translator. I wanted a late check out, and they charged me around $15 an hour, which was well worth it, as I was able to use the hot springs and take a shower after skiing, before a 5 pm train back to Tokyo, 70 minutes away by bullet train. The hotel also has a 24 hour nice museum about the history, no charge, and lots of other things to do: a library, a piano to play, nightly movies shown, board games, etc. This was one of my favorite stays in all of the world.

どのサイトを見ても高評価だから一度泊まりたかった旅館。岩原をホームにしているため便利。道路側から見るとこじんまりして見えますがかなり奥行きあります。部屋は10畳くらいで家族三人で充分。部屋にトイレはなく共同で、洗面台があります。スキー客が殆どですが乾燥室が広いのはありがたい！ 難点は壁が薄くうるさいです。両隣がとても気になるし声が丸聞こえです(@_@) おかげで寝れなかったです。。 土日で一万は安価です。オーナーさんの凄い努力を感じました。

Our experience with Hotel Angel Grandia was excellent. From the time we made a booking until we checked out. Thank you, especially to Takeuchi San who we conversed with via email months before our stay. We requested dining arrangements that were not included in the room package that we booked with Agoda and it was perfectly arranged for our 2-night stay. Communication at times took a while to get a reply but Takeuchi San made sure he followed through with answers to my questions and every detail that needed to be arranged, including the time of the dinner. The hotel rooms were perfect. It included some bunk beds and each room differed a bit, some had separators while others didn't but the bedding was complete. There's a vending and ice machine on our floor which was excellent, and a Family Mart right in the lobby, we didn't even have to go outside. And indeed, the ski resort was just outside the hotel. They offered lockers at the back entrance to keep ski equipment. We went to Gala Yuzawa on the 2nd day to snowboard, but we were able to rent ski equipment right outside the hotel which was excellent, with no lines so it saved as a lot of time, and got a discount as a hotel resident. We were basically ready to go when we arrived at Gala Yuzawa instead of queuing up in the long lines there. We also had a chance to play in the snow area behind the hotel which was very convenient. The onsen was great. I had a chance to go to both onsens, one smaller and cozier one and another bigger one, both had indoor and outdoor pools with different water temperatures. It wasn't crowded at all when I went at night. The staff was friendly, their English was not perfect but enough to communicate well with us. There was a slight problem with billing but they were able to resolve it the same day. Overall, we were very happy with the hotel and the service. Having said that we had some issues with Agoda regarding the 3 kids that we got confirmation for. And some limitations of their system required us to advance some amount to the hotel, which Agoda eventually refunded to us. Agoda should improve their system as this was their issue, they should not have inconvenienced the customer in the first place. I would have booked direct with the hotel but didn't find their website that easy to understand for international guests. I would definitely return to this hotel if given the chance to visit the Yuzawa area again in the future. We definitely experienced the local hospitality here.

In general I like this hot spring hotel which was built on the venue containing 16 houses dated back to the 17th century. The hotel itself, its garden and room all look not bad. However the AC at the boutique shop was broken yesterday and it was super hot to shop there. Not sure if it’s repaired today. An opened brush bag without toothpaste was kept in the bathroom- they expected me to use or what? The service and food can both be better - but do not take it wrong - they are already good - it’s just I have a very high standard in particular when we talk about foods. I like the two free liquor - one sale the other plum wine- provided every evening 17:00-19:30 though. :) The Hotel can organise many experiencing and traveling activities and you need to book online ahead. Free shuttle service between the hotel and ECHIGO YUZAWA STATION is provided and you also need to book in advance - very generous gesture.

平日も挟んで２泊３日で家族スキーに行ってきました。今後毎年行きたいと考えています。 ★良かった点 ・なによりもゲレンデ直結と他のスキー場にない豊富なコース ・スタッフがリフトの相乗りを促してくれる⇒休日でも待ち時間が苦にならない ・初日から帰りまでのリフト券付（ナイター含む）⇒コスパ最高 ・ホテルスタッフが多い＋挨拶と対応が良い⇒混んでいても何か困ったらすぐに聞ける ・予約をとれなかった朝食を昼食に振替えてくれる ★要改善点 ・受入客数とお風呂の広さはあっていない⇒各棟にお風呂があったら･･･ ・広すぎて、初めて行く人は迷子になる⇒分かりやすい案内表示を増やした方が良い 　※地震や火事でエレベータが使えなかったら、私は出口まで行ける自信がなかった ・人が多すぎて、行きたいレストランを予約できなかった