Pengguna Tetamu
26 Januari 2025
We had an incredibly disappointing stay at this hotel and would not recommend it. We had booked a suite with a jacuzzi, but upon arrival, we were given a standard double room instead. When we raised the issue with the reception, we were informed that it was a booking error, and all jacuzzi suites were fully booked. To make matters worse, no compensation was offered. While the room was passable in terms of basic functionality, it left much to be desired. The bed was unhygienic, with visible stains on the mattress and duvet, and stray hairs that clearly weren’t ours (we’re both blonde). The room itself lacked natural light, with only ambient lighting available, making it difficult to see properly except in the bathroom. The design of the room seemed impractical for guests. Adjusting the shower temperature was a frustrating challenge, and the faucet was covered in limescale due to its odd shape. The shower itself had very little water pressure, providing only a weak trickle. Additionally, while the room featured a kettle on a table, there were no nearby outlets, forcing us to boil water on the floor. For the price we paid, we expected much better. There are plenty of hotels in the area that offer superior quality for less money. Unfortunately, this stay was a letdown in every way. Avoid this hotel if you can.
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